One Church Software Pros and Cons

The software is very intuitive and for the most part easy to use. The support is exceptional! When using the chat support I usually have my answer within minutes. Review collected by and hosted on G2.com.

I wish there were more premade reports built in to the system. Also, when exporting data to csv files, I'd prefer not having to modify the resulting spreadsheet by deleting multiple columns. Review collected by and hosted on G2.com.

Intuitive interface. Customer support. Online help. Ability to easily try it before buying it. Implementation went smoothly as we moved data from the old system to one church. Much more reasonably priced than the old system. Review collected by and hosted on G2.com.

Some of the reporting functionality isn't quite as good as what we had in the past but it is workable. Review collected by and hosted on G2.com.

We love how One Church has streamlined our administrative processes and financial records. The live support chat and team are incredibly responsive and super helpful. Review collected by and hosted on G2.com.

I wish we had known about One Church years ago. The initial conversion from our previous practices was time intensive as we learned the new system, but SO well worth the effort. Review collected by and hosted on G2.com.

Our church of 300+ members established a relationship with OneChurch in February 2020. At that time, the software design, ease of use and, most significantly, the willingness of the principals of the company to help us get up and running got us “hooked”. After one conversation about transferring our data from an existing cloud-based application owned, developed and managed by a talented and very successful church tech professional, we signed on to their solid design and commitment to our success as end-users.

OneChurch tools have served us well during the pandemic to build consistently dependable strategies for communication and management of donations and pledges. Now, on the “other side” and back to hybrid worship and meetings, we are working smarter to use more OneChurch connection and involvement features. Perhaps we may even switch to cloud-based accounting.

We enjoy how the design of OneChurch supports our mission to build a supportive, inclusive community that can use technology tools to worship, grow, learn and work for justice. Review collected by and hosted on G2.com.

There were some missing features in OneChurch that church leaders wished for during our first “pledge season.” However, the staff remembered our requests and these features were built into doable queries for subsequent pledge seasons.

I love finding software features that should work but fail to come through for me. In EVERY instance, the OneChurch tech support members have worked to understand what I was attempting to do, then quickly helped me get the data I needed, showed me a better way to use the software or fixed a minor bug. Review collected by and hosted on G2.com.

The software is great, but the people make it. Todd Shields was a breath of fresh air when reviewing OneChurch. I'm buying because of him. An all-in-one solution. One price for all the things we need rather than "nickel and diming" that our previous solution became. Review collected by and hosted on G2.com.

It would have been nice if it included a website builder like some other solutions. But that is generally offered with hosting platforms anyway. The pros far outweighed this slight negative. Review collected by and hosted on G2.com.

I love that OCS is user-friendly and intuitive by design. The best features are its automation capabilities for follow-up and assimilation. The query and report builders are structured so that even a non-tech-savvy person like myself can use them with ease. Review collected by and hosted on G2.com.

The Service planning feature still needs some love: simple features like "template services" are still missing, so when planning a new service, one must copy a previous service individually. But the rest of the service planning features are so great that this inconvenience is easily overlooked. Review collected by and hosted on G2.com.

One Church Software is a great solution for managing teams, organizing groups, communicating with members, teams, etc. Plus with the ability to setup automation, you can focus your attention on getting processes setup and then letting the system do a lot of the heavy lifting. Review collected by and hosted on G2.com.

There is definitely a learning curve to the software. But that is mitigated with the free hour of in-person training that each church is given with their membership. I will say though, it's NOTHING compared to other church management software we've used. Anything that's robust and had lots of features will take some getting used to, but everyone on our staff from Office Admin to Senior Leadership to Volunteer Team Leaders are using it and feel fairly comfortable with it. Review collected by and hosted on G2.com.

We have been using One Church Software for about 18 months. Our conversion from our previous system went smoothly, and the developer's assistance was excellent. Many others are not, but One Church is a fully integrated church management solution. The developers are open to enhancement requests, and many we have submitted have been implemented. I find the user interface to be intuitive. Role-based security was implemented a few months after we started and has been great. I use the query builder is powerful, and I use it frequently. The online support articles are excellent, and chat support is very responsive when you have additional questions. Review collected by and hosted on G2.com.

Currently, custom fields are not supported in the app, and custom fields cannot be added to the family record. Review collected by and hosted on G2.com.

Our team loves that One Church Software is ONE software program that handles most of our needs in management. We also love the fact that the One Church Software development team continues to add to their program and have allowed us to offer input on areas of development that we felt would better benefit our uses. OCS is easy to connect with, easy to work with, and VERY responsive to our needs and requests. Their system is reliable, stable, consistent, and easy to use - once you get past the initial learning curve. Review collected by and hosted on G2.com.

Our dislikes happen to be areas that they are presently working to improve. We have two "hot" areas that we have communicated with the OCS team about and have been told that those areas are in development. One of those is that we would like an interactive "prayer wall" for prayer requests and responses to prayer requests. Our second request has been the ability for "groups" to have the ability to use push notifications within their groups and not have to push a notification to the whole church for just a group need. Review collected by and hosted on G2.com.

We have made a great deal of use of the built in communication capabilities - bulk and group emails and texts to keep everyone "in the loop" Review collected by and hosted on G2.com.

I have not had any specific issues that could not be/were not addressed through support. The greater lack for us has been that we have not implemented all that OneChurch is capable of... Review collected by and hosted on G2.com.