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Omnie Integrated Services Inc. Reviews & Provider Details

Omnie Integrated Services Inc. Overview

What is Omnie Integrated Services Inc.?

Omnie is disrupting the customer service industry by introducing an innovative, industry-leading CRM platform. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused. The Omnie platform supports voice, SMS, email, contact form, live chat and social media. For web communications, Omnie offers both live chat and automated customer support via its proprietary software, Omniebot. Aided by Omnie's highly skilled, dedicated agents, businesses can re-distribute resources to focus on elevating customers' in-person experience, therefore, strengthening the brand and service quality.

Omnie Integrated Services Inc. Details
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Provider Description

Omnie is disrupting the customer service industry by introducing an innovative, industry-leading CRM platform. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused. The Omnie platform supports voice, SMS, email, contact form, live chat and social media. For web communications, Omnie offers both live chat and automated customer support via its proprietary software, Omniebot. Aided by Omnie's highly skilled, dedicated agents, businesses can re-distribute resources to focus on elevating customers' in-person experience, therefore, strengthening the brand and service quality.


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Recent Omnie Integrated Services Inc. Reviews

Shubhangi B.
SB
Shubhangi B.Enterprise (> 1000 emp.)
5.0 out of 5
"My experience on Omnie Integrated Services"
The best thing about this is that it has enabled quicker decision making and helped in better resource allocation. Whether I’m making a purchase, ...

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1 Omnie Integrated Services Inc. Reviews

5.0 out of 5
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1 Omnie Integrated Services Inc. Reviews
5.0 out of 5
1 Omnie Integrated Services Inc. Reviews
5.0 out of 5
G2 reviews are authentic and verified.
Shubhangi B.
SB
Technical research analyst
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Omnie Integrated Services Inc.?

The best thing about this is that it has enabled quicker decision making and helped in better resource allocation.

Whether I’m making a purchase, tracking a delivery, or seeking support, everything is seamlessly integrated into one platform.

Its quick response and instant updates has made me more satisfied as a user. Review collected by and hosted on G2.com.

What do you dislike about Omnie Integrated Services Inc.?

As such I couldn't find any drawbacks but it's just that some times technical glitches happen but that also can be neglected as the service is so good. Review collected by and hosted on G2.com.

Recommendations to others considering Omnie Integrated Services Inc.:

I'd highly recommend this because at one platform there are multiple features which make it more convenient and improves the customer experience. Review collected by and hosted on G2.com.

What problems is Omnie Integrated Services Inc. solving and how is that benefiting you?

It benefits us in real-time by providing seamless integration of various services like payments, logistics, and customer support, streamlining operations, enhancing efficiency, and improving the overall customer experience. It has lead to increased productivity and profitability. Review collected by and hosted on G2.com.

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