Odus was sold as a lifetime deal with big dreams if been as an AI chat bot. But the founder is Closing the account without refund. Review collected by and hosted on G2.com.
The bot never worked and they never provided support. Review collected by and hosted on G2.com.
Nothing. Lot's of promises and then they cut us out from using it, since they stopped supporting their early adopters. Total scam. Review collected by and hosted on G2.com.
They scamed their early adopters to build an entrerprise software using funds they got form early supporters. Review collected by and hosted on G2.com.
Nothing. There is nothing good to say about Odus. Review collected by and hosted on G2.com.
No support. No stable platform and they will be likely to run away with your money. Don rely on Odus, at all. Review collected by and hosted on G2.com.
I was in high hopes this would be a great software, but they failed to deliver on any of their promises. Review collected by and hosted on G2.com.
They do not honour their Lifetime Deal, spend $245 last year and simply got a notice today that their company is not doing well and will delete all "small business accounts" by mid-June. Review collected by and hosted on G2.com.
Odus has much more potential for growth and a great possibility of becoming one of the most powerful tools for marketing agencies because it is very flexible in its essence and offers many possibilities for integrations with other software and databases, which would provide a lot value to companies that need a highly effective way to communicate with customers, survey them, convince them, serve them what would generate very good income because it would catapult their sales, increase customer retention and save them money in customer service, in addition to allowing greater automation of a part of your business with the consequent reduction of expenses, personnel, time and human errors. Review collected by and hosted on G2.com.
Odus has a learning curve that is longer than I would like to see in a software, which is supposed to have been created to be used by people not very knowledgeable about technical questions.
I would also like that Odus would have all the necessary functions to compete with the other bots that are currently on the market (although I am 100% sure that this is temporary and will be one of the biggest in this important market in this time ) Review collected by and hosted on G2.com.
Best part i liked is mutiple key intents which really gives feeling as we are talking with human, and the most exciting thing is that Odus replies on whatsapp which most platforms lacks and makes Odus standalone in the industry, and support is also amazing and its quiet easy to reachout support from Odus Account directly and i dont have to go to compose email. Review collected by and hosted on G2.com.
still some features are lacking but team is very fast and working on adding useful features soon, till now many exciting features were deliveered by team and still counting. Review collected by and hosted on G2.com.
I liked the ability to connect whatsapp and messenger. Most of our customer service employees are very good at manipulating whatsapp and facebook messenger. The ability to use AI in Spanish was also very interesting but we didn't implemented that function. Review collected by and hosted on G2.com.
Dashboard or backend is hard to understand at first time. Also we experienced delay in messages received. Also there are no plugins or apps ready in wordpress or shopify you need a programmer to implement the code. Review collected by and hosted on G2.com.
I like that it allows people to create human-type chats and fully automated support and customer service. The company uses its own technology with an understanding of the context of the dialogue making it possible to create flexible dialogue flows through the visual use of Dialog Builder. Review collected by and hosted on G2.com.
There is still nothing, the product is amazing! Review collected by and hosted on G2.com.
I love that the Odus team has created a simple and easy to learn chatbot system that works like an AI Review collected by and hosted on G2.com.
Odus is a start-up and there'll definitely be growth pains along the way. Review collected by and hosted on G2.com.
The interface is super intuitive and easy to grasp. Bots get smarter by the day and with proper training it becomes less and less perceptible you're talking to a machine. It has a lot of data entry points under its command, so you can train your bot to work inside a website widget, Facebook Messenger, Whatsapp and others, with these you can use just this tool instead of a wide range for each platform. Review collected by and hosted on G2.com.
Other languages are still behind when it comes to accuracy. Review collected by and hosted on G2.com.
I like the AI.
The user interface is friendly and we have an account with unlimited messanges and bots.
The software is still in development so it has room for improvements but i have faith that the team will deliver great results over time. Review collected by and hosted on G2.com.
So far there are not things i dislike. I would like only more video tutorials about how to maximize the use of the app. Review collected by and hosted on G2.com.