Odoo Sales Pros and Cons

It's easy to use and upload sales figures.

Easy to integrate and use with other Odoo assets.

I use this platform several times daily. Review collected by and hosted on G2.com.

The customer support can be improved upon. Review collected by and hosted on G2.com.

Simple and best for every kind of sale. Any business can easily shift to Odoo sales with its many features and can also migrate old systems into Odoo with the easiness of this open-source software. Review collected by and hosted on G2.com.

In integration, it can be sometimes difficult for a developer because of different versions of Odoo. Review collected by and hosted on G2.com.

Sales process flow like quotation, sale order are managed correctly

Process automation like email,invoices, stock management

One of the best sales management system compared to SAP, MS Dynamics Review collected by and hosted on G2.com.

If we are using odoo online hosting system, the cost is little bit high

If we can host the solution in our pwn server then this is good.

Also the recurring invoices on sale order level is not covered Review collected by and hosted on G2.com.

The user interface is straightforward to use. My absolute favorite feature is the product configurator. As a company that manufactures office cubicles, it is nice to have dropdowns for our sales staff to select the colors for each section of the office cubicle panel and not have them enter the colors by hand. Review collected by and hosted on G2.com.

The products page can be a little slow to load mainly when you have products that have a large number of variations. Review collected by and hosted on G2.com.

The best thing I like about Odoo sales is that we can easily convert our quotations to sales orders and further sales orders to Invoices. It has a user-friendly flow. Review collected by and hosted on G2.com.

Sometimes, glitches occurred while converting quotations to sales orders although rare but were discomfort. Review collected by and hosted on G2.com.

The sales app integrates seamlessly with the other Odoo apps such as Invoicing, Manufacturing, Inventory, Discuss, Contacts, Website, and eCommerce. In addition, there are nice add-ons such as the EasyPost app that allow you to process shipping from Odoo, saving a lot of time. Payment connections with Stripe or Authorize.net make processing transactions a breeze. You can send a quote to a customer with the Discuss app functionality without having to leave the quotation or use an external email. With the Website app, the customer can click the link in the email to find the quote on your website and pay it online, mitigating some PCI compliance risks. When the order is placed, the inventory item rules are followed to create the correct workflow. This may be a Request for Quote from your vendor for a drop-shipment or a regular shipment for stock. It may also be for a Manufacturing Order. Review collected by and hosted on G2.com.

Refunds are difficult to process and required training by our accounting department in order to understand the required steps. Even though there are payment acquirer connections, refunds are not part of that integration. So the refund must be processed through the payment acquirer and then also in odoo. Another issue is that modifying forms is not as intuitive as other functions in Odoo. However, I have heard that this was addressed in v14. Review collected by and hosted on G2.com.

There are a lot of sub-categories in every category which narrows down to what one is exactly looking for Review collected by and hosted on G2.com.

Don't have anything to add till now since i am pretty new to it Review collected by and hosted on G2.com.

Versatile. It has Sound customization features. Cheap. The new version improved visualization significantly..

As part of the ODOO suite, It integrated very well with other ODOO Modules.

It is very customizable.This can be done either via simple field management or tweaking the code behind. The latter requires coding experience. Review collected by and hosted on G2.com.

Not aesthetically pleasing. ODOO Sales is not user-friendly for novice users and not very intuitive.

Customization can be done, but some of them require complex configuration from IT specialists.

I ended up relying a lot on the IT team, where I originally expected to be a self-served tool, managed entirely by the business team. Review collected by and hosted on G2.com.

I like how it boosts productivity and streamlines everything. Review collected by and hosted on G2.com.

Nothing so far. it has been really helpful Review collected by and hosted on G2.com.

Again, the best thing about odoo is its fully integrated modules, the sales module is by default connected to inventories and ERP. Review collected by and hosted on G2.com.

The community version does not have accounting integration, although it can be achieved through third-party modules. Review collected by and hosted on G2.com.