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Odoo CRM
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Odoo CRM
By Odoo
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4.1 out of 5 stars
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Odoo CRM Reviews & Product Details

Editadmin
GS
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Odoo CRM?

It helps to manage the lead and automate the process to track the sales. It best feature in it is its automarketing campgin to get the customer interaction. it gives insight feature to get the Sales insights and make reports. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Its integation is little complex in the existing CRM platform . Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

The CRM solution I found is awesome as it helsp to make the buisness plan and helps to exceute the email campign to make the customer realtion with contact managemnt feature. It provide sales tracking feature helps to track the sales and mange the leads that helps to improve the revenue. Review collected by and hosted on G2.com.

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Odoo CRM Overview

Editedit
What is Odoo CRM?

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and even create marketing campaign automation to increase their overall sales performance. With Odoo CRM, users can get more leads than ever before. They can also follow-up on phone calls and meetings. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated application. In our latest version (Odoo 14), UTM fields are available as optional fields. Users can handle recurring revenues and manage renewal intervals, as well. Also, you can turn emails received in your Outlook mailbox into leads, and log their content as internal notes. In addition to that, users can now search for leads and opportunities based on phone numbers. Users can track their opportunities pipeline in just a few simple steps, thanks to Odoo's user-friendly Kanban view. Users get an overview of their sales funnel, as well as instant visual information about their next steps, new messages, best opportunities, and expected incomes. The one-of-a-kind Odoo CRM marketing campaign system automates lead acquisitions, follow-ups, and special offers. Users can also determine automated actions based on predefined rules. Odoo CRM's key features are: a Kanban view to track the sales opportunities pipeline, a clear view of the next steps and actions to complete, automated creation of leads based on incoming emails (or coming directly from a website), and users can use their own email client! What more could you ask for?!

Odoo CRM Details
Discussions
Odoo CRM Community
Languages Supported
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Central Khmer, Korean, Latvian, Lithuanian, Macedonian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Open Source & Social CRM

How do you position yourself against your competitors?

Odoo CRM is unique because it covers a large set of enterprise features with a top notch usability. It's at the same time complete and very easy to use.

Sales features include a quotation builder, integration with eCommerce and point of sale, marketing tools (mass mailing, events, survey, visitors trackers...), real time communication, business intelligence reports, etc)

Seller Details
Seller
Odoo
Year Founded
2005
HQ Location
Brussels, Belgium
Twitter
@Odoo
53,396 Twitter followers
LinkedIn® Page
www.linkedin.com
5,288 employees on LinkedIn®
Description

Odoo is an open-source enterprise resource planning (ERP) platform that offers a comprehensive suite of business applications designed to streamline operations across various functions. With modules for accounting, inventory management, sales, CRM, HR, project management, and more, Odoo enables businesses of all sizes to integrate their processes into a single system. Known for its flexibility, scalability, and user-friendly interface, Odoo can be customized to meet specific business needs, helping companies increase productivity and reduce operational costs.

Fabien P.
FP
Overview Provided by:
Fabien Pinckaers
CEO & Founder at Odoo

Recent Odoo CRM Reviews

RP
Rajendra P.Mid-Market (51-1000 emp.)
4.5 out of 5
"One solution to All"
User friendly and seamless integration..
Read more
Shivam B.
SB
Shivam B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very good"
Very friendly CRM and has great UI, easy to navigate
Read more
Hnin Y.
HY
Hnin Y.Small-Business (50 or fewer emp.)
5.0 out of 5
"Keep it simple to use"
Odoo CRM remind me when I need to follow up candiadates and easily to save my documents in one folder and easily to find it out my files.
Read more

Odoo CRM Pricing

Odoo CRM
$24
per app/ per user/ per month
See Odoo CRM pricing
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Odoo CRM Media

Odoo CRM Demo - Odoo CRM
Odoo CRM
Odoo CRM Demo - Odoo CRM Kanban
Odoo CRM Kanban Dashboard
Odoo CRM Demo - Odoo CRM Pipeline
Odoo CRM Pipeline
Odoo CRM Demo - Odoo CRM Opportunity
Odoo CRM Pipeline Opportunity
Odoo CRM Demo - Odoo CRM Dashboard
Odoo CRM Dashboard Overview
Odoo CRM Demo - Odoo CRM Pipelines
Odoo CRM Team Pipelines
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Have you used Odoo CRM before?
Yes

Video Reviews

Review by Om Prakash M.
Odoo CRM review by Om Prakash M.
Play Odoo CRM review by Om Prakash M.
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138 out of 139 Total Reviews for Odoo CRM

4.1 out of 5
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138 out of 139 Total Reviews for Odoo CRM
4.1 out of 5
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138 out of 139 Total Reviews for Odoo CRM
4.1 out of 5
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Odoo CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Odoo CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Giuseppe D.
GD
Sales Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Odoo CRM?

Odoo CRM is a user-friendly, highly customizable customer relationship management tool that integrates seamlessly with other Odoo modules. It excels in providing a clear overview of sales activities, with features like pipeline management, lead tracking, and automated follow-ups. The drag-and-drop interface makes it easy to manage sales pipelines and track prospects, while its integration with other business processes, such as invoicing and email marketing, enhances efficiency. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Odoo CRM can have a steep learning curve for new users, and some advanced features may require additional configuration or customization Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

Disorganized Sales Pipelines and Inefficient Lead Management Review collected by and hosted on G2.com.

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RP
General Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Odoo CRM?

User friendly and seamless integration.. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Too much detailed in most of the domains. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

Operations, HR, Accounting, Sales and Logistics Review collected by and hosted on G2.com.

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Open Discussions in Odoo CRM
Verified User
G2
Why when converting a Lead to Opportunity Source, Medium and Campaign values are saved only on Opportunity and it is not handed over to the Company card as well? As this would help to track where from our client came.
CommentComment
Shivam B.
SB
Sales Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Odoo CRM?

Very friendly CRM and has great UI, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

As of now, I dont find anything bad about Odoo Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

It helps to keep a record of my Sales Lead Review collected by and hosted on G2.com.

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Hnin Y.
HY
Sales and Marketing Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Odoo CRM?

Odoo CRM remind me when I need to follow up candiadates and easily to save my documents in one folder and easily to find it out my files. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

We need to buy odoo account smetimes I want to use free version. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

Odoo CRM support automation of repatitive tasks and sending follow up email or assigning leads. It can save my time and reduce the risk of human errors. Review collected by and hosted on G2.com.

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Olivier I.
OI
Client services supervisor
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Odoo CRM?

What I like the best about Odoo CRM is its user-friendly interface and customizable platform for managing business operations, particularly customer relationship management, customer support, and easy data integration. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

What I dislike the most about Odoo CRM is that it requires too many technical skills and delays in processing and configuration. additionally, it varies according to the size of an enterprise when it is a medium-sized enterprise it will require advanced features. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

Odoo CRM helps solve several key problems, especially Customer relationship management, managing sales pipelines, and data integrations. additionally, it helps in Human resource management, employee behavior, reporting, and data analytics. Review collected by and hosted on G2.com.

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Inés P.
IP
Manager of Marketing Strategy and Innovation
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Odoo CRM?

The components within Odoo are well blended together for different, but related, procedures so that it is easy to understand the flow of the procedure on a technical and functional level. The ability of the system to become the all-in-one area with respect to different types of commerce. In the same way that in terms of revenue, within our institution almost all sales related work from collection to delivery is united and dealt with. A simple to use interface that is simple to use and is simple to use with specific manuals at the time it is needed. If the guidance does not help you or you need further assistance, you have the possibility to use their email support equipment. Response time is 1 hour. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Because it is an open source program, Odoo can be updated more easily. However, it is difficult to find clear information for programmers on how to do this. There is quite a lot of data, however, it is not well classified. Some of the system's landing pages are not amenable to modification and editing by the user. For example, setting up a salesperson's workflow, which is displayed for each of the users who trade, although it is not mandatory for them to set it up. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

Through the program you can enter four fully equipped bedrooms and their tools/assets. It is very easy, for example, to market the product to the end user and perform all the necessary actions, such as, for example, generating a quote account and easily sending the initial invoice, corroborating the purchase and assigning it to distribution. This is done in a very simple way and does not require a lot of effort if you are well coupled to the program. Also, the system is really fast and does not take too long to perform actions. It is the main ERP used by the company and mostly pertains to our sales department. However, areas such as asset management and finance also use it, including the support area that I manage as director. Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Odoo CRM?

It have great UI and lead management capabilities and customization is great. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

WhatsApp integration is not not, dont have workflow for whatsapp and cannot see statistics of bulk whatsapp which is very important. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

It solve all the problems of lead management, nurturing, and followups. It is easy tu use and very user friendly and customizable where ever nessesary. Review collected by and hosted on G2.com.

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Nicolas Agustin B.
NB
Workplace & Community
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Odoo CRM?

I liked the user interface and the customization capabilities Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

We had a hard time integrating this CRM to other platforms such as accounting/billing and our previous CRM. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

Helps us to have a good track of our deals and leads Review collected by and hosted on G2.com.

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Rahul K.
RK
Python Developer | Odoo developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Odoo CRM?

Odoo crm is very user friendly. And open source. You can deploy inhouse server or cloud. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Frontend ui customisation is difficult. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

In odoo 17 changes odoo ui . It's very user friendly and attractive ui Review collected by and hosted on G2.com.

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Verified User in Industrial Automation
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Odoo CRM?

its user-friendly interface and comprehensive features that help businesses manage customer relationships effectively. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Support Limitations: Some users report that customer support can be slow or not as responsive as desired.

Learning Curve: The system can take time to learn effectively, which may hinder initial productivity. Review collected by and hosted on G2.com.

What problems is Odoo CRM solving and how is that benefiting you?

helps businesses increase sales efficiency, improve customer satisfaction, and make better strategic decisions, ultimately leading to growth Review collected by and hosted on G2.com.

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Odoo CRM Categories on G2
CRM
CRM

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Odoo CRM