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Is easy to use and has promising features, Review collected by and hosted on G2.com.
As an early adopter of Ocoya, I was initially excited about their promises of forthcoming integrations, specifically with Google Business. However, after 18 months, that has yet to materialise. The scheduling tool was very unreliable for a long long time, though seems ot be much better now.
The most concerning issue I've encountered, though, is their approach to customer feedback. When I asked a simple question in their Facebook group about the Google Business integration timeline, I was promptly blocked without any explanation. I did not express anger or use any inappropriate language; I simply wanted an update on a feature that had been promised since the beginning. It is disheartening to see the founders of Ocoya responding to customer concerns in a seemingly childish way. Blocking users who provide constructive feedback or ask legitimate questions is not how i would wish to build a successful business or foster customer loyalty. Review collected by and hosted on G2.com.
168 out of 169 Total Reviews for Ocoya
Overall Review Sentiment for Ocoya
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It's probably one of the better social media scheduling platforms I have used. My main account I have enjoyed. Clean UI, great A.I. implementations, fully featured. The potential is easy to see and appreciate. Review collected by and hosted on G2.com.
The positive reviews are incentivised to be give good reviews. Slow customer support. False Feature promises. The lack of support makes this not worth the time when issues arise.
I have been trying to get help with an account issue for over a week since this post.
I can't even call it support. It's a chat team that then delegates work to developers.
This support is so bad and slow that you do not want to participate with the platform.
Joe will talk to you like you're stupid, ignore the messages you've sent, or simply imply that you are the one doing something wrong for an error to occur, and seems to just lie sometimes or does not know what is or isn't going on.
I had a relatively simple and easy account issue that needed resolved that has never, with any other application or support team, taken so long or been this difficult to get done.
With one issue, all your time and investment can feel deterred, leaving you wanting to change platforms. Review collected by and hosted on G2.com.
Being able to post across several platforms, with the ability to tailor images, hashtags and messaging simply for each platform is great. The AI tools work quite well and speed up the process. Review collected by and hosted on G2.com.
There is currently no native integration for YouTube, Pinterest or Google Business Profile, with the only option to connect those being through Zapier.
Also, @ mentions often don't carry over to the platform, so we're often checking the platforms whenever they're used to see whether they need to be manually edited. Review collected by and hosted on G2.com.
Calendar and AI make it easy to organize your social communication! vI have been using it for a short time but I can already feel satisfied. At the moment the new version is not complete but the features that will soon be available are creating a lot of anticipation. Review collected by and hosted on G2.com.
Tik tok, Google Business and Youtube should be integrated in February 2023 but today is March 1st and they are not available yet. I hope they can meet the roadmap. Review collected by and hosted on G2.com.
Almost nothing. It's incredibly glitchy and there is no one to help. Review collected by and hosted on G2.com.
It is very glitchy.
Sometimes my scheduled posts just don't get posted. Sometimes they post but with only half the caption. Some times they seem to post somewhere, as I can see in my notifications that someone has liked it, but the post doesn't appear in my grid?
I am unable to edit any of the images in ocoya, everytime I try I just get their timer symbol going round in circles forever.
If a scheduled post doesn't successful post, I am unable to edit it and repost it - I have to re write the post in full.
I have emailed customer services but they have stopped replying to me and have offered no help at all.
I’ve also tried their Facebook group but either they don’t approve my posts or if I comment on someone else’s post they ignore me.
So I can’t get any help.
I wouldn’t waste your money on this AI. Review collected by and hosted on G2.com.
Ocoya est un excellent outil pour le processus de création de contenu si vous cherchez à gagner du temps et à améliorer votre efficacité. Ce logiciel puissant fournit tout ce dont vous avez besoin pour gérer votre processus de création de contenu, de la programmation à l'analyse en passant par la collaboration. Il est facile à utiliser et personnalisable en fonction de vos besoins spécifiques, et l'équipe de support est toujours disponible pour répondre à vos questions. Ocoya est très complet et a été un excellent support pour moi dans la gestion de mon contenu et la programmation de mes posts sur les médias sociaux.
Traduit avec www.DeepL.com/Translator (version gratuite) Review collected by and hosted on G2.com.
Ocoya is so rich that it is sometimes difficult to choose the right feature. Fortunately, Ocoya offers many tutorials. Online training would be nice. Review collected by and hosted on G2.com.
If you're looking for a content creation tool that will help you save time and improve your efficiency, look no further than Ocoya. This powerful software provides everything you need to manage your content creation process in one place, from scheduling and analytics to collaborator management. It's easy to use and customize to fit your specific needs, and the support team is always available to help if you have any questions. With Ocoya, you can finally streamline your content creation workflow and get more done in less time. Highly recommended! Review collected by and hosted on G2.com.
While OCOYA has been a powerful tool for content creation and scheduling, there have been the same experiences with using new software. My subjective issue was that the analytics feature has not been as robust as hoped. But reaching out to the great support team, I realized that the correct usage makes it easy to track the effectiveness of ads and content. Despite this issue, OCOYA remains a popular choice for content creators and schedulers due to its ease of use and wide range of features. With the recent updates to the software, many of the drawbacks have been addressed, making OCOYA an even more attractive option for businesses and individuals looking to create high-quality content. Review collected by and hosted on G2.com.
The AI Content Writer Travis helps generate concise content for posting on social media. I also like the Canva like design feature. Review collected by and hosted on G2.com.
I would prefer Ocoya have a feature where one can choose latest news and articles for repurposing Review collected by and hosted on G2.com.
Ocoya UI/UX is extremely clean and easy to use. Very efficient for creating content from within the Ocoya UI/UX is an immaculate and easy app and
then schedule quickly for automated social media posting on multiple channels. Review collected by and hosted on G2.com.
The software is in its initial stages of development, but they are moving relatively fast. They have some
"growing pains" in the form of some relatively small bugs, but I am expecting and hoping those get resolved
fairly soon. Review collected by and hosted on G2.com.
The best thing I love about Ocoya is that it has all the features needed to complete social media planning for an account. Also, their very own AI engine Travis is just the cherry on top. Review collected by and hosted on G2.com.
For now, the main downside is that the company is fairly new and the tool is still going through improvements. The Travis AI would be very powerful with time I believe, but it's still a baby for now. Review collected by and hosted on G2.com.
What I like best about Ocoya is how easy it is to create content, schedule posts across my social media platforms, and monitor the performance of my campaigns.
Their visual builder is very intuitive and full-featured. You can integrate with your own personal Canva account if you want to as well! This takes away all the pain of creating content.
The Travis AI feature is the icing on the cake for me, even though it is still in beta at this moment. I love the idea of being able to write in different styles, moods, and voices with a few clicks of a button. This feature alone is worth the price in my opinion. Review collected by and hosted on G2.com.
One of the only downsides to the program is the fact that it's still very young and not all of its features are released just yet. However, this will change over time as more features are released and the software becomes more mature. Review collected by and hosted on G2.com.
