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ObservePoint Reviews & Product Details - Page 3

ObservePoint Overview

What is ObservePoint?

ObservePoint is a web governance platform that helps you navigate the complexities of your digital presence. Our web scanner automatically compiles information about your site that allows you to test and monitor your data privacy programs, the implementation of your site analytics, and the functionality of key customer experiences with your brand. ObservePoint. Web Governance, made easier.

ObservePoint Details
Product Website
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Product Description

ObservePoint DataAssurance technology not only validates your digital data, but looks for data collection gaps that exist across your entire website.


Seller Details
Company Website
Year Founded
2010
HQ Location
Provo, UT
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
Description

Websites are complex. They are essential to the image and growth of your company, and to the privacy and trust of your customers. But websites have so many dynamic parts and pages that it’s nearly impossible to keep up with all of them all the time. Until now. ObservePoint’s Web Governance platform automates the scanning of your website; from the highest traffic pages and user paths to the dark corners of your company’s web presence. We give you the ability to see what’s performing below acceptable standards, trace it back to the source, and quickly see a path to improvement. Ensure privacy compliance standards, validate landing pages, confirm data tracking, clearly see your entire marketing tech stack, validate your ecommerce engines, and much more. ObservePoint presents the reality of what’s happening on your website and gives you a clear map to make it even better.


Kyle W.
KW
Overview Provided by:

Recent ObservePoint Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Automated Audits of User Journey, Tags, Privacy, and Emails"
Straightforward journey building with lots of tests and scripting options to maximize our crawls. The detailed post mortem reports really help to a...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Great tool for understaffed teams"
Observe point provides us with automated testing solutions and allows us to ensure our most important tags and events are firing reliably. It's a h...
Verified User
I
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Expert review"
The way how the product works and the value of the findings
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ObservePoint Media

ObservePoint Demo - Analytics and Martech Governance
Make sure your data collection is accurate. Your company relies heavily on tags to power your analytics and martech solutions. So when errors crop up and tags break down, you’re left with bad data, lost ROI, negative user experiences, and poor business decisions. ObservePoint ensures your d...
ObservePoint Demo - Privacy Compliance
Protect your customers, your data, and your reputation. With web privacy regulations like GDPR, ICO cookie regulations, CCPA, and other U.S. state regulations coming along, data protection is clearly a major public concern. Your company needs to proactively take steps to protect your customer’...
ObservePoint Demo - Customer Experiences
Provide visitors with functional landing pages and conversion paths. Monitor your website's Web Vitals metrics, check for adherence with Accessibility guidelines, and double-check your landing pages whether they're off an email or an ad campaign. Maximize your ad spend by making sure your visi...

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43 ObservePoint Reviews

4.4 out of 5
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43 ObservePoint Reviews
4.4 out of 5
43 ObservePoint Reviews
4.4 out of 5

ObservePoint Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ObservePointQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Tony D.
TD
Analytics Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ObservePoint?

Simply put, I like that OP makes audits easy and actionable. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Maybe it could streamline the actionable insights in the output. Though it seems the tool is fairly streamlined already. It would be nice to have prettier outputs for specific sections. For example, when I'm doing an audit of a site and I see all of the third party tags within the Tag Presence section of the site, the output is not as pretty as your page. I downloaded a Chrome Plugin to output the page then slightly tweaked the HTML of the page and created a much prettier output with all of the 3rd party icons. Review collected by and hosted on G2.com.

Recommendations to others considering ObservePoint:

OpservePoint is an excellent tool for streamlining audits of tags for understanding your implementations. Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

Finding the gaps within the implementations, we have installed across our brands. Managing all of the diverse tags out in the marketplace today can be tedious and take a lot of time. Having a tool that can organize the output from analytics is a huge time saver. These findings help us know we have a good baseline with minimal effort. I love what ObservePoint does for us. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about ObservePoint?

All the reports, specifically tagging reports , datalayer drill downs Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

the audit score, doesn't give an overview at once, 10 props not working, or 20 evars not functional Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

manual audit became easier. Audit score gives a confidence Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ObservePoint?

Set up automated nightly audits that can either scan for differences or manually put in tags you want to make sure fire Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

It seems very code-heavy - I wish it was more drag and drop and easier for non-developers to use. Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

The audits we've set up have alerted us to broken tags we would not have found otherwise - helps us ensure clean data Review collected by and hosted on G2.com.

KR
Analytics Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about ObservePoint?

ObservePoint's set of tools provides peace of mind to those with a stake in data collection. I love the regular audits on web pages and user journeys to verify the expected data points are being captured. I also like receiving alerts if something has broken or is not working as expected. I've caught many data layer and tagging errors that I may not have found without ObservePoint. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Like any new set of tools, there is a bit of a learning curve to understand all the capabilities and features that exist. It takes some upfront work to configure the audits and journeys, but it's well worth the time investment. Review collected by and hosted on G2.com.

Recommendations to others considering ObservePoint:

If you're looking for a solution to validate your tags and data collection, I would seriously consider ObservePoint. They are a market leader in this space and the products have noticeably improved in the last couple of years. I expect that improvement to continue and the benefit that ObservePoint tools provide to keep increasing. Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

I primarily use the tools to validate data layer presence, analytics and marketing tags, and various data points inside those tags. I've also found benefit in identifying problems in the user experience, such as broken links, server errors, console errors, and slow load times. I've been able to find and fix data issues before they hit production, identify and fix broken links, and find any holes in the data collection that wouldn't show up in any analytics reports. I've also used ObservePoint to validate data governance and enforcement of privacy policies, such as GDPR. I'm able to simulate European users and regularly verify that tags and cookies are being blocked if people opt out of them. Review collected by and hosted on G2.com.

AC
Account Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ObservePoint?

ObservePoint is a powerful and practical resource when performing web audits and making sure they are performing as expected. It allows us to quickly locate problems of all kinds that hinder the best performance of our websites. It generates excellent reports that will enable us to take preventive, corrective, and predictive measures to improve our websites. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

It is expensive and does not make available a free trial, and its user interface could be a little more intuitive. It also has some learning curve, but it is not very steep; it takes little time to overcome it. Review collected by and hosted on G2.com.

Recommendations to others considering ObservePoint:

It is a safe and reliable tool to test websites and ensure that everything is working in the best way within them. It is the best tool on the market to audit websites, I recommend it. Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

It is an excellent resource; in my organization, supporting that goes hand in hand with our web development and marketing management. It helps us to locate factors that could be affecting the performance of websites, locate aspects that could be improved, and problems that warrant immediate correction. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ObservePoint?

Being able to see the data errors. It is a quick and easy process to find our data and be able to communicate with our team. It has been the easiest software to use so far. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

I do dislike how I have not been able to use it more. I did not see any problems besides the learning curve. Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

We were solving the problem of having much better data to relay into our customer experiences. It is a lot more quick and easy for us to do this. Review collected by and hosted on G2.com.

JL
Product Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about ObservePoint?

Level of granularity and ability to compare values between tags and data layer Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

set up is not very friendly to non-technical partners. it is very manual and requires strong knowledge of tags and website data layer requirements Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

need to identify issues on website (data layer, tagging, site performance, and privacy issues). We performed a successful test and surfaced a couple issues in short time. Review collected by and hosted on G2.com.

Junior S.
JS
Senior Analyst, Digital Analytics & Integration
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ObservePoint?

OP tools and features are the best. I like the new UI implemented a while ago and I really like the tool as whole. Audits and Journeys give great possibilities, and recently I discovered LiveConnect, which is amazing. I definitely recommend ObservePoint. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

I believe you could have better training. Good videos showing how to use the tool, and above all, how to interpret the data (results) Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

Our primary use case is test automation. When we implement a new project, we need to run extensive analytics tests, and OP helps a lot Review collected by and hosted on G2.com.

Rumen T.
RT
Web Analytics Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about ObservePoint?

ObservePoint helps us validating our multiple tags and thus ensuring consistent and accurate firing/implementation and data collection. The new modern UI is great. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

The only thing I would mention is that I wish I had more customization options for the web audits email notifications. Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

Thanks to ObservePoint, we found some bugs and tags not firing correctly. Review collected by and hosted on G2.com.

SAMEER S.
SS
Assistant Manager Human Resources
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ObservePoint?

ObservePoint's data governance and performance measurement technologies can help you drive growth and increase ROI by:

Unifying data standards before the data even exists

Capturing and validating every customer touchpoint to get the end-to-end experience

Automating testing and holistic attribution modeling to generate trusted and actionable insights Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Nothing much it's the best software to use Review collected by and hosted on G2.com.

What problems is ObservePoint solving and how is that benefiting you?

Validate the data you’re collecting so you can make better decisions for your customers and your company. ObservePoint’s automated platform helps cross-departmental teams plan, deploy, QA, and validate their MarTech and analytics strategy at scale, so they can achieve unparalleled data quality and gain complete confidence in their data. Review collected by and hosted on G2.com.