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NTT Data Service Desk Reviews & Product Details

NTT Data Service Desk Overview

What is NTT Data Service Desk?

NTT DATA Services uses and enables next-generation capabilities, such as multichannel, social media and persona-based support, that are supported by automated self-service and self-heal technologies.

NTT Data Service Desk Details
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Product Description

NTT DATA Services uses and enables next-generation capabilities, such as multichannel, social media and persona-based support, that are supported by automated self-service and self-heal technologies.


Seller Details
Year Founded
1967
HQ Location
Tokyo
Twitter
@NTTDATA_PR
11,443 Twitter followers
LinkedIn® Page
www.linkedin.com
58,054 employees on LinkedIn®
Ownership
TYO:9613
Total Revenue (USD mm)
$2,266,808

Recent NTT Data Service Desk Reviews

Shubham J.
SJ
Shubham J.Enterprise (> 1000 emp.)
3.5 out of 5
"NTT data is service desk is good for stability and job security"
I like it as they respond quick with solutions they are experts in their task resolve queries with in SLA with proper root cause
Shamserul  H.
SH
Shamserul H.Enterprise (> 1000 emp.)
5.0 out of 5
"NTT DATA SERVICE DESK REVIEW"
Previously, I have worked with NTT DATA and ,its service desk is so good ,they provide seamless service to their customer. During service if it req...
Geetika C.
GC
Geetika C.Enterprise (> 1000 emp.)
5.0 out of 5
"Wonderful Experience"
The responses are proactive. Never faced the failure on their services. Highly appreciated.
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NTT Data Service Desk Media

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3 NTT Data Service Desk Reviews

4.5 out of 5
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3 NTT Data Service Desk Reviews
4.5 out of 5
3 NTT Data Service Desk Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Shamserul  H.
SH
Cloud Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NTT Data Service Desk?

Previously, I have worked with NTT DATA and ,its service desk is so good ,they provide seamless service to their customer. During service if it required for senior authority then manage it immediately. Review collected by and hosted on G2.com.

What do you dislike about NTT Data Service Desk?

No cons, They provide nice service. If you call service any time, they work it on immediately and try to resolve it soon. You won't feel any harsh behavior of any agent. Review collected by and hosted on G2.com.

What problems is NTT Data Service Desk solving and how is that benefiting you?

They provide all 360 -related issues across the organization. If you call for any service they will manage to connect the respective team. They instantly raise a reference for tracking purpose. Review collected by and hosted on G2.com.

Shubham J.
SJ
IT Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NTT Data Service Desk?

I like it as they respond quick with solutions they are experts in their task resolve queries with in SLA with proper root cause Review collected by and hosted on G2.com.

What do you dislike about NTT Data Service Desk?

Sometimes lacks of professionalism is recorded. Review collected by and hosted on G2.com.

What problems is NTT Data Service Desk solving and how is that benefiting you?

They are helping people's and organization to solve their computer related problem like software, hardware etc. Review collected by and hosted on G2.com.

Geetika C.
GC
Sales and Marketing Coordinator - Eurasia Region
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NTT Data Service Desk?

The responses are proactive. Never faced the failure on their services. Highly appreciated. Review collected by and hosted on G2.com.

What do you dislike about NTT Data Service Desk?

I believe when a case is raised it should have a timline on providing the resolution. Review collected by and hosted on G2.com.

What problems is NTT Data Service Desk solving and how is that benefiting you?

builds and maintains a trusted advisor status within our business

monitors and manages the delivery of managed services to ensure successful outcomes for both us and NTT. Review collected by and hosted on G2.com.

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