Notiondesk Reviews & Product Details

Clean interface and intuitive, making it easy to organize tasks and collaborate with team members. The integration to connect with other tools effortlessly made some things automated and simple. I appreciate the customizable templates, which help streamline our workflow. it’s a reliable that helps in team work as well as my own task management. Highly recommend for its use case as a day to day use. Review collected by and hosted on G2.com.

Nothing much of dislike. But I havent used much of features as I work in support andd consulting. So I get a easy to use interface which makes my efffore less. Review collected by and hosted on G2.com.

The integration with other tools is a big plus, making it easy to centralize tasks without having to switch between apps. Review collected by and hosted on G2.com.

Occasionally, loading times can be a bit slow, especially when handling larger projects or data. Review collected by and hosted on G2.com.

I found it really easy to set up a knowledge base, and it’s cut down on the repetitive questions we get from customers. The ticket system keeps everything organized, which makes it easier to manage requests without feeling overwhelmed. Review collected by and hosted on G2.com.

It would be helpful if there was an offline mode Review collected by and hosted on G2.com.

1. Ease of Use & Implementation: The Notiondesk interface is very intuitive and user-friendly. It doesn't take long to understand how database, pages and blocks work.

2. Flexibility & Features: Flexibilkity is probably NotionDesk's greatest feature. It can be used for note-taking, task lists and for complex project boards. It can be customized for users' specific needs. Customer support is robust.

3. Collaboration: Collaboration on documents and projects is simple in NotionDesk. We can easily share pages and databases with fellow users and can see real-time edits. There are granular permission settings. Integration is easy. Review collected by and hosted on G2.com.

1. Too many features: it looks overwhelming at first due to so many features available in NotionDesk. Not all these fweatures are used by all users. And there may be a learning curve as well.

2.Offline Access: NotionDesk can only be used while you are online which makes it internet dependent. There is no offline mode to access yoru content while internet is unavailable.

3. Performance Slowdown: The performance of NotionDesk sometimes slows down when there are more users. The loading of pages and syncing across devices becomes slow and lag occurs. Review collected by and hosted on G2.com.

As a customer-centered business, we take our customers requests and issues very seriously but we used to get overwhelmed by the number of requests we used to receive from our customers. Thanks to Notiondesk, we have been able to develop a very helpful knowledge base for our customers allowing them to find solutions to the most commonly faced challenges and commonly seeked answers on the self support help center without the need to send requests. Notiondesk help center has helped us reduce our backlog of customers requests giving us ample time to help and resolve the more technical issues that our customers face. It gave us a very simple experience setting up the help center and together with Notion, they allowed us to incorporate very detailed articles in the knowledge base.

Another masterclass played by Notiondesk is how it give our customers easy time and experience when they are searching for the article and content in the knowledge base to help them resolve the issue they have at hand. It also gives us updated metrics about our help center allowing us to understand whether each individual article in the knowledge base is being helpful to our customers and to also discover articles that need to be updated. Review collected by and hosted on G2.com.

Notiondesk has been a suitable help desk for us and our customers and it has been very useful to us. There has been no disappointments from Notiondesk and we love absolutely everything it offers. Review collected by and hosted on G2.com.

Notiondesk’s service coordinated my Pennsylvania-drafted assorted Notion documents into a properly formatted knowledge base. Users can quickly get through answer search section of clean interface while developing new articles. Review collected by and hosted on G2.com.

There are few formatting options available which can hamper the article presentation on mobile devices; there is no offline access which can cause some problems for my team if we cannot access the internet we cannot offer support on the go. Review collected by and hosted on G2.com.

Transforming my current Idea information base into a client confronting help focus was a breeze with Notiondesk. Making it simple for my clients to find the data they need rapidly. Review collected by and hosted on G2.com.

It feels prohibitive with regards to plan adaptability. I can only with significant effort change the general variety plan or add custom textual styles to match my organization's marking. Review collected by and hosted on G2.com.

It saves time and enhances customer support by providing a centralised database. Review collected by and hosted on G2.com.

Nothing to dislike very user friendly. Also helps you categories your contents for easy access. Review collected by and hosted on G2.com.

Definitely serves its purpose! As an admin and a user, I can create an intuitive Knowledge Base depending on specific use cases. In our case - the possibilities are endless. Review collected by and hosted on G2.com.

None so far - even for the theme and some configurations are easily done through push on and off buttons! Review collected by and hosted on G2.com.

What I like most about Notiondesk is its flexibility and ability to adapt to different work styles, along with its intuitive interface and numerous useful features like creating custom databases and integrating with other tools. Review collected by and hosted on G2.com.

without comments it is quite useful in all aspects Review collected by and hosted on G2.com.