Top 10 NobelBiz OMNI+ Alternatives & Competitors

Top 10 Alternatives to NobelBiz OMNI+ Recently Reviewed By G2 Community

#1

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with NobelBiz OMNI+:
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
• Auto Dialer
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Reviewers say compared to NobelBiz OMNI+, NICE CXone Mpower is:
Easier to set up
See all NICE CXone Mpower reviews
#2

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with NobelBiz OMNI+:
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
• Auto Dialer
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Reviewers say compared to NobelBiz OMNI+, Talkdesk is:
Easier to set up
More expensive
Easier to admin
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#3

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with NobelBiz OMNI+:
• Social Customer Service
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
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Reviewers say compared to NobelBiz OMNI+, Genesys Cloud CX is:
Easier to set up
More expensive
See all Genesys Cloud CX reviews
#4

Five9
By Five9
(511)4.1 out of 5
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with NobelBiz OMNI+:
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
• Auto Dialer
Get a quote
Reviewers say compared to NobelBiz OMNI+, Five9 is:
More expensive
See all Five9 reviews
#5

Kixie PowerCall & SMS
By Kixie
(789)4.8 out of 5
Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.
Categories in common with NobelBiz OMNI+:
• Contact Center
• Call Center Infrastructure (CCI)
• Auto Dialer
• VoIP
Try for free
Reviewers say compared to NobelBiz OMNI+, Kixie PowerCall & SMS is:
Easier to set up
Easier to admin
More expensive
See all Kixie PowerCall & SMS reviews
#6

JustCall
By Saas Labs
(2,084)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with NobelBiz OMNI+:
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
• Auto Dialer
Try for free
Reviewers say compared to NobelBiz OMNI+, JustCall is:
Easier to set up
Easier to admin
See all JustCall reviews
#7

CloudTalk
By CloudTalk
(1,243)4.3 out of 5
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with NobelBiz OMNI+:
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
• Auto Dialer
Try for free
Reviewers say compared to NobelBiz OMNI+, CloudTalk is:
Easier to set up
More expensive
Easier to admin
See all CloudTalk reviews
#8

Aloware
By Aloware
(590)4.2 out of 5
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
Categories in common with NobelBiz OMNI+:
• Contact Center
• Contact Center Quality Assurance
• Call Center Infrastructure (CCI)
• Auto Dialer
• VoIP
Get a quote
Reviewers say compared to NobelBiz OMNI+, Aloware is:
Easier to set up
Easier to admin
See all Aloware reviews
#9

Sprinklr Service
By Sprinklr
(496)4.3 out of 5
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Categories in common with NobelBiz OMNI+:
• Social Customer Service
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
• Auto Dialer
Try for free
Reviewers say compared to NobelBiz OMNI+, Sprinklr Service is:
More expensive
Easier to set up
See all Sprinklr Service reviews
#10

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with NobelBiz OMNI+:
• Social Customer Service
• Contact Center
• Contact Center Workforce
• Contact Center Quality Assurance
Try for free
Reviewers say compared to NobelBiz OMNI+, Salesforce Service Cloud is:
More expensive
Easier to set up
See all Salesforce Service Cloud reviews