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Quick and easy integration of existing MS Contacts, seemless messaging and tracking of activity when using MS 365 (outlook). Intuitive interface makes implentation simple. Review collected by and hosted on G2.com.
We wish that we could more easily use it w/our SM messaging. Review collected by and hosted on G2.com.
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The ability to add prospects through the Google add on. Review collected by and hosted on G2.com.
The ability to build workflows/sequences is a bit too cumbersome requiring multiple steps Review collected by and hosted on G2.com.
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Having explored numerous CRM systems for my small business, Nimble.com stands out in a league of its own. Here's why:
Effortless Contact Creation: Contact management is one of the challenges I face daily. I consult for multiple clients and use Nimble to create and manage all my contacts seamlessly.
Web Page Scraper Magic: The ability to capture contact details directly from web pages is brilliant. It's a game-changer, saving time and ensuring accuracy. It is a great tool to find emails and contact information.
Smooth Integration with Office 365: Connecting Nimble to my 365 account was a breeze. This integration amplifies productivity, allowing for a unified workspace.
Email Mastery: Not only can I effortlessly track individual emails, but orchestrating full-fledged email campaigns is also incredibly intuitive. The tracking features ensure I'm always in the loop about my outreach efforts.
Deal Tracking & Dashboards: Nimble's deal tracking pages are straightforward and user-friendly. The dashboards provide a clear snapshot of ongoing deals, making monitoring progress easy and strategizing accordingly.
I highly recommend Nimble for your small business Review collected by and hosted on G2.com.
While Nimble.com offers a plethora of features that enhance the CRM experience, certain aspects could use some refinement:
Duplicate Contact Dilemma: Managing duplicate contacts in Nimble can be challenging. It's not always straightforward, and I've spent extra time trying to merge or remove duplicates.
Contact Integration Hiccups: While the integration feature is promising, it sometimes misses the mark. There have been instances where it either skips elements or, ironically, creates duplicate entries. This inconsistency can be a bit frustrating, especially when you're aiming for a streamlined database.
Data View Challenges: Creating specific views of various data elements isn't as intuitive as I'd like. It often requires some trial and error to get the desired output. However, the results can be rewarding once you get the hang of it.
Reporting Engine: On a brighter note, Nimble boasts an impressive reporting engine despite the aforementioned challenges. It's robust and provides valuable insights, compensating for the initial hurdles in data view creation.
In summary, while Nimble.com has its strengths, these areas of improvement are worth noting for potential users. Review collected by and hosted on G2.com.
The most helpful about Nimble is that it has an email blast feature that is very convenient when send out emails. Review collected by and hosted on G2.com.
I don't like how the size of the letters change when you are sending an email because it takes some time to fix it. Review collected by and hosted on G2.com.
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I feel that may CRM systems are good respositories of data. You meet with folks and you enter data but this is usually done manually which is a major time waster for folks on a quota.
With Nimble you can really go outbound. You can slice up data and use tags to really put together a territory or outbound strategy. When you get a conversation going in email, you can push the clients contact info into your Nimble CRM and immediately tag it.
The best thing about Nimble, is that you don't need to create a bunch of tasks to stay in touch with clients, partners, and referrers. There's a simple function that allows you to turn on "keep in touch" where certain key contacts are brought up to your dash board as needing to be contacted. This can be set for daily, weekly, monthly, quarterly, or any custom interval you choose.
I've been lured away from Nimble a couple of times by competitors with flashy features or crazy integrations. I always end up back at Nimble because what I sell is complex and requires strategy, account mapping, and precise follow up. Review collected by and hosted on G2.com.
I initially felt that it didn't integrate with marketing apps very well but upon further research, I found several well known packages do integrate nicely.
Some of Nimbles design asthetics and color choices could be a bit better too. Review collected by and hosted on G2.com.
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Easy to use, user interface. Workflow and Pipeline tracking with templates. Review collected by and hosted on G2.com.
If you need assistance or need immediate help, you will have to wait. They do not have a phone dialing capability to call prospects within Nimble. Review collected by and hosted on G2.com.
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The UX is easy to use
It's affordable, and each user has their own account, making it easy to understand who logged an idea
The prospector tool is great and allows to add information from multiple places Review collected by and hosted on G2.com.
The financial projections in the deals sections can not be stages (i.e if a project has multiple steps and the company will bill for each of those stage, there's no way to add that in nimble, you'll need to create multiple deals) Review collected by and hosted on G2.com.
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The price point for what you get is a definite benefit. The customizable workflows are also a worthwhile feature. Review collected by and hosted on G2.com.
Activity logging should be more integrated from your actual touchpoints. Emails and Click to Call should automatically log instead of manual intervention. Review collected by and hosted on G2.com.
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We like the workflows, they make it easy to organise our projects, and the email tracking, this keeps us up to date on client and prospect activity. Review collected by and hosted on G2.com.
Flexability on UX, we would like to be able to revise cerrtain aspects easily, like adding more lines to the email view, will make it easier to establish priority if we could read more of the email than one line. A chat widget would be nice to add to the website for instant communication with visitors. Review collected by and hosted on G2.com.