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Nimble CRM Reviews & Product Details - Page 32

Nimble CRM Overview

What is Nimble CRM?

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Nimble CRM Details
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Product Description

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

How do you position yourself against your competitors?

Nimble is a relationship-focused CRM for your entire team. It's designed for people who value building and nurturing relationships, not for sales managers.

Nimble allows you to bring contacts and leads from anywhere you work thanks to our inbox and browser extension, called Nimble Prospector.

Nimble offers everything you need to attract new customers and grow your business. Capture leads with custom web forms and outreach at scale with group messaging.

Increase efficiency and save time by enabling teams across departments to manage processes in graphical boards and list views.

Nimble was founded by Jon Ferrara, the co-founder of GoldMine, the pioneer of SFA, CRM, Relationship Management, and Marketing Automation.


Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,436 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Description

Nimble is the simple, smart CRM for small business teams using Microsoft 365 or Google Workspace. It combines the strength of CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights – everywhere you work.


Jon F.
JF
Overview Provided by:
Nimble Founder & CEO, #CRM Pioneer, Founder of GoldMine. Interests: #SocialSelling, #SocialBusiness #InfluencerMarketing

Recent Nimble CRM Reviews

Jonathan C.
JC
Jonathan C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Already implemented into several associated business's"
Simple to use, easy to set up work flows and sequences. Very helpful back-end support. Learning tools and online library grows weekly! Very cost ef...
Liv D.
LD
Liv D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nimble is amazing!!"
I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easie...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"For me, the most user friendly CRM."
Intuitive and user friendly overall interface, efficient e-mail integration and mail marketing capabilities.
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Nimble CRM Media

Nimble CRM Demo - Nimble Today Page Dashboard
Get a clear, customizable dashboard of your sales pipeline, calendar appointments, tasks, and social signals.
Nimble CRM Demo - Relationship Insights Inside Gmail and Office 365
The Nimble Smart Contacts App enables you to use Nimble on any website, anywhere, automatically.
Nimble CRM Demo - Nimble Contact Record
Spend more time engaging your customers and less time logging CRM data. Nimble automatically syncs your team's Google Apps or Office 365 contacts, calendars, email and social interactions to give you the most accurate and current information.
Nimble CRM Demo - Manage your sales with contextual relationship insights
Open a deal to see your relationship history, tasks, events notes, and other social insights related to people and companies involved in the deal.
Nimble CRM Demo - Track Personalized Group Messages from Nimble and Save Time Using Templates
Save time while reaching out in a personalized and relevant manner with email templates in Nimble. Use custom merge tags for name, company, and job title within your templates to reach out in an authentic way.
Nimble CRM Demo - Sales Forecasting & Analytics
It’s easy to keep your finger on the pulse of your sales team with our deal forecasting and pipeline analytics. Check out your team’s historical or projected revenue, and let us inform you about deals that need your attention.
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Video Reviews

1,099 Nimble CRM Reviews

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1,099 Nimble CRM Reviews
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Nimble CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Nimble CRMQuestion

Time to Implement
<1 day
>12 months
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48+ months
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FJ
Sales Director
Computer & Network Security
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

1) The simplicity of setting up and getting to be capable in utilizing each part of Nimble's abilities and consistently included new instruments incorporated inside the program is a major victor at picking Nimble for our organization CRM item.

2) The gadget application works astutely inside Safari, Google Chrome, Microsoft Edge and Mozilla Firefox to pull all the Social Media data in addition to utilizing the Prospector getting other telephone numbers and addresses about a key contact individual or the organization itself spares me colossal time from going one-by-one to fill all fields physically with that particular data.

3) The Customer Support group is superb and completely fit for dealing with high need issues quickly and for tuning in to the clients for input and new thoughts. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Not so much an aversion, yet all the more an ideal component not at present accessible is to have an immediate incorporation to Constant Contact from inside Nimble. That coordination of Constant Contact contacts pushing imperative connections, for example, what email crusades they have opened, tapped on what joins from an email battle, went to an occasion on the web or face to face, tapped on a connection of a post on Facebook, asserted a Trackable Coupon, and additionally made a gift to a non-benefit occasion or non-benefit association. How unimaginable would that be versus some other CRM application out there because of how Nimble is planned and keeps on finding new capacities to present that upgrade an officially extraordinary program. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

On the off chance that you are in the matter of offers, selecting, planning volunteers, arranging church pledge drives.. or then again ANY OTHER sort of prospecting for individuals, you have to look at Nimble. It is too simple to set up and work with in any case your specialized capacities and will (*FINALLY*) be an instrument that works FOR you in gathering information and discussions that you're ALREADY having around the web. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

1) Eliminating sat idle physically entering basic data on every Social Medium stages, organization sites, LinkedIn profiles, and more that Nimble can amazingly recover and embed into the individual or organization contact records. What an extraordinary method to start constructing genuine important collaborations with potential clients and continuous with current clients.

2) Ease of transferring existing contacts from Twitter, Facebook Pages, LinkedIn, and other Email programs into Nimble

3) Having relevant and dependable suggestions to connect with a contact inside Nimble dependent on triggers I set up with my assigned criteria so no contact gets lost in an outright flood without having fitting contact by my organization

4) Using the Group Messaging apparatus to convey email messages that take into account personalization of substance from fields inside the contact record that tracks Open, Click Rates, and Unopened numbers. Review collected by and hosted on G2.com.

JV
Sales Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

We like how easy it is to manage customer databases with Nimble. It is very good to generate sales force proposals, and to make marketing campaigns by email. It has an excellent ability to segment customers, and the ability to import contacts as external documents. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

We dislike the fact that Nimble does not have an internal chat integration, nor does it store documents on its own, without the need for third-party hosting services. It does not allow us to manage budgets and offers, or make assessments to our potential customers. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is recommended to all types of SMEs, mainly if they need contact prospecting tools, or if they are looking for a CRM that allows them to properly integrate into social networks. It is also highly recommended to review all sales force automation proposals you have at the time. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble has made it much easier for us to segment our contacts and follow up on their interactions with us. Before we had problems to organize our sales pipeline management, but thanks to the practicality of Nimble we have solved this. Review collected by and hosted on G2.com.

Doug G.
DG
Marketing & Technology Consultant / Customer Success Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Nimble CRM?

I like that I can add a client or prospects social media information for a channel or 2 and it finds the rest of them for me. Then I can have all of my correspondence and clients social feeds in one place.

The chrome extension is great and works well. it is an easy way to add a prospect or contact to Nimble. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The email client search function doesn't always work well. Seems to be hit or miss.

No way to flag spam - It would be great if there was a way to send an email to a spam box.

You used to be able to empty the email trash bin but that function has gone away. I can send email to trash but I have to use another client to empty the email trash bin.

There is no way to print a single email. You are just able to print the Web page which has everything surrounding the email as well. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Keeping all of my prospect and client info in one place. Organized & efficient. Review collected by and hosted on G2.com.

oscar d.
OD
ceo new marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is a great platform has helped me greatly in my organization I use to oversee and manage all my business relationships. From customers to potential customers and much more. The ability to monitor and respond to email and social networks makes it my everyday application. Group emails, email templates and integration with tools like LinkedIn have made organization advance to the next level fast. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

i haven't had many problems with this software, but i had a mishap like for example they only allow 30 people in group messaging. they need to work on the structure of the leads - as well as tie their tags to be in sync. and improve their interest a bit. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

excellent platform I recommend them you need to make sure you synchronize all your social media accounts and emails so that everything is well in my organization has been very helpful. I've synchronized several emails and I love the fact that you can see the profile user communication that you add to Nimble. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We use it in our organization and best of all is that we have all our contacts organized in one place and is accessible from the cloud, so basically we can access it when we work from home or when we travel (in the application) as long as we have access to the Internet. This makes it a great tool. I use the customization functions all the time and the ability to extract the data is very important to me. Group messaging has become a feature I use every day. Review collected by and hosted on G2.com.

Verified User in Textiles
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Nimble CRM?

I love how user friendly it is, how easy to set task, add contacts, and large cvs contact files. I also like how it's connected with an email so the emails seem a lot more personal. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The group message is limited to what you can do as far as templates. In addition, we've had a lot of issues of duplicate emails, contacts not updating correctly when contacted, and not filtering correctly when sending a group message in "last contacted by team." Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Check out the videos, demo it out, and look at the reviews. It speaks for itself and its super user friendly. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

It's an easy to use software to keep track of our customers from initial contact to point of sale, and even afterwards! It's so important to continuously reach out to new and current customer and Nimble is great for that. Review collected by and hosted on G2.com.

Avakyla M.
AM
Assistant manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Nimble CRM?

First, Nimble software is a gmobile-based platform which enhances effective building of all accounting systems . Nimble software is the best email tracking and also organization workflow tracking and reporting within our company.This software has greatly improved data storage within my organization.Its the best collaboration regime which has greatly enhanced user-customers options as well as sales regime within our organization. Also Nimble software is cloud-based platform which is easy and simple to use at all times. In aspects of integration, it has improved mal-adjusting several software to increase efficiency. It's an excellent software. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nimble software has been of great help within my organization and has brought tremendous development within my company but also we have faced some downfalls while using this platform. First, sometimes Nimble software is slow in delivering services which makes accounting services inconvenience. Also Nimble software features are not frequently updated which leads to poor service delivery. Also I could like Nimble software management team to check on aspects of pricing regime to fit both small businesses and mid-sized businesses. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble software has been a game changer with our company. This software has improved customization options, sale's services, tracking and reporting of workflow,collaboration and many other services. Nimble software is an excellent customer relationship management as well as accounting regime. It's the best customer relationship management software our company has ever used before. It's wonderful. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

My team was always complaining about poor collaboration within our company, poor customization options, poor tracking and reporting regime and also poor sales integrations. Through Nimble software all this predicament has been eradicated and our company is running smoothly. It amazing software. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

I like that it has many useful features (i.e. highlighted contacts, checklist, tasks list etc.) compared to some other CRM platforms. It is also simple and easy to add new contacts and tag functions are great to group and identify a wide range of contacts. Admin management settings are easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Sometimes I feel it has a lot of pop-ups which can be a bit distracting for me. I have also experienced quite a few times where some pages take a long time to load. It could be the Internet from my end but this also might be an issue from Nimble given that other websites and pages work fine for me. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Currently using Nimble to update the company's client list and manage ongoing relationships with our clients. This platform is more stable compared to the other one we used previously. Opportunities and pipeline functions seem useful and it is something that we want to explore at a later stage. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

I can create a list of my leads (contacts) by tags. It's long, so better if I already had a list of leads created by me.

Nimble is integrated with other platforms like facebook, twitter, linkedin, so I like when pictures and all the useful info pop up as soon as I add a link. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

- "Stay in touch"reminder doesn't work.

- it would be great to have a tasks list for all my leads. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I use Nimble as a database for our company. So if I have got a new lead - I can check if somebody else contacted this lead before. Review collected by and hosted on G2.com.

Chuck R.
CR
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Nimble CRM?

1) The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually added new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.

2) The widget application works intelligently within Safari, Google Chrome, Microsoft Edge and Mozilla Firefox to pull all the Social Media information plus using the Prospector obtaining other phone numbers and addresses about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.

3) The ease of integration to my Google Calendar, using Piesync to push a new contact entered into Nimble to Constant Contact or vice-versa or from Nimble into QuickBooks Online or vice-versa is the best time-saving integration possible.

4) As of 2/17/2019 the newly enhanced Activites management page that can be arranged into the specified fields of data you wish to view, use tags to segment items you wish to review based on the type of activity items are available in such as Agenda, Tasks, Activities List, and Calendar.

5) Having all of these tools (and much more) interacting and usable within Nimble permits me to stay in one program to do 85% of my daily work.

6) The Customer Support team is excellent and fully capable of handling high priority issues promptly and for listening to the users for feedback and new ideas.

7) I am also very excited about the ongoing and new additions that Nimble (primarily Jon Ferrara) worked very closely with Microsoft to grow Nimble's reach to more markets. Now we can easily integrate with Office365 Calendaring and Outlook.

8) Plus the very effective Search Segmentation tool that provides innumerable ways to create and save filters, segments, groups, locations, titles, and any combination of these. Then you can use these to create group messaging campaigns, export lists for use in bigger email promotion campaigns and to pull a segment to have access for an upcoming visit to a trade show or prospecting certain people while a particular city.

9) The continual widget add-ons being provided for the Today Page provide valuable and immediate insights into Tasks, Contacts needing a touch via email, phone calls, DM, LinkedIn, Facebook Messenger or any other tool, Email tracking as it shows opens and clicks, plus viewing the nurturing and relationship sales journey via the Pipeline and Funnel visual charts make for a robust Today view that means something all in one place.

10) The latest integration addition called OMI 366 Degrees has made Nimble so much more powerful by providing instant ways to set up AI, Autoresponders, plus so much more that builds a lot more about your contacts interests, questions, calls to action interactions, and so much more. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Not really a dislike, yet more of a desired feature not currently available is to have a direct integration to Constant Contact from within Nimble. That integration of Constant Contact contacts pushing important interactions such as what email campaigns they have opened, clicked on what links from an email campaign, attended an event online or in person, clicked on a link of a post on Facebook, claimed a Trackable Coupon, and/or made a donation to a non-profit event or non-profit organization. How incredible would that be versus any other CRM application out there due to the way that Nimble is designed and continues to find new functions to introduce that enhance an already great program. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Talk to an existing user, like myself, to gain insights that may answer your questions based on your business needs. Try it out for the 14 day Free Trial take it for a simply Nimble spin. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

1) Eliminating wasted time manually entering critical information on all Social Media platforms, company websites, LinkedIn profiles, and more that Nimble can automagically retrieve and insert into the person or company contact records. What a great way to begin building real meaningful interactions with potential customers and ongoing with current customers.

2) Ease of uploading existing contacts from Twitter, Facebook Pages, LinkedIn, and other Email programs into Nimble

3) Having pertinent and reliable reminders to engage with a contact within Nimble based on triggers I set up with my designated criteria so that no contact slips through the cracks without having appropriate contact by my company

4) Using the Group Messaging tool to send out email messages that allow for personalization of content from fields within the contact record that tracks Open, Click Rates, and Unopened numbers.

5) Using the Nimble Mobile app to manage all my activities to engage with contacts on multiple mobile devices keep me in easy reach to call, write, post a comment on any social media site, or create tasks not to be forgotten

6) Actively involve the use of the Prospector tool that allows me to look deeper into the information world by finding more phone numbers, email addresses, and other notable contact options to better enhance the potential for relationship interaction.

7) Fully taking the advantage of the widget filled Today Page. With pertinent and focused purpose each widget gives me a quick view of areas needing attention, finding out about sales progress, highlighting contacts that meet my pre-determined keywords or phrases to bring them to the front page, and scheduled Tasks to help plan the day. Review collected by and hosted on G2.com.

James B.
JB
Customer Support Representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Nimble CRM?

I like how it allows you to group different clients based on functionality and company. I also like that it has a reminder system that helps you stay in contact with clients based on different time intervals. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

There is nothing that I truly dislike about the Nimble CRM System. It has been very helpful in simplifying sales and marketing processes for the company. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Be sure to explore all the features that it offers and how they can be implemented in your sales and marketing processes. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We are solving the problem of keeping track and organizing our clientele base with scheduling marketing material and tracking sales processes. Review collected by and hosted on G2.com.