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Nimble CRM Reviews & Product Details - Page 28

Nimble CRM Overview

What is Nimble CRM?

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Nimble CRM Details
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English
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Product Description

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

How do you position yourself against your competitors?

Nimble is a relationship-focused CRM for your entire team. It's designed for people who value building and nurturing relationships, not for sales managers.

Nimble allows you to bring contacts and leads from anywhere you work thanks to our inbox and browser extension, called Nimble Prospector.

Nimble offers everything you need to attract new customers and grow your business. Capture leads with custom web forms and outreach at scale with group messaging.

Increase efficiency and save time by enabling teams across departments to manage processes in graphical boards and list views.

Nimble was founded by Jon Ferrara, the co-founder of GoldMine, the pioneer of SFA, CRM, Relationship Management, and Marketing Automation.


Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,436 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Description

Nimble is the simple, smart CRM for small business teams using Microsoft 365 or Google Workspace. It combines the strength of CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights – everywhere you work.


Jon F.
JF
Overview Provided by:
Nimble Founder & CEO, #CRM Pioneer, Founder of GoldMine. Interests: #SocialSelling, #SocialBusiness #InfluencerMarketing

Recent Nimble CRM Reviews

Jonathan C.
JC
Jonathan C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Already implemented into several associated business's"
Simple to use, easy to set up work flows and sequences. Very helpful back-end support. Learning tools and online library grows weekly! Very cost ef...
Liv D.
LD
Liv D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nimble is amazing!!"
I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easie...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"For me, the most user friendly CRM."
Intuitive and user friendly overall interface, efficient e-mail integration and mail marketing capabilities.
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Nimble CRM Media

Nimble CRM Demo - Nimble Today Page Dashboard
Get a clear, customizable dashboard of your sales pipeline, calendar appointments, tasks, and social signals.
Nimble CRM Demo - Relationship Insights Inside Gmail and Office 365
The Nimble Smart Contacts App enables you to use Nimble on any website, anywhere, automatically.
Nimble CRM Demo - Nimble Contact Record
Spend more time engaging your customers and less time logging CRM data. Nimble automatically syncs your team's Google Apps or Office 365 contacts, calendars, email and social interactions to give you the most accurate and current information.
Nimble CRM Demo - Manage your sales with contextual relationship insights
Open a deal to see your relationship history, tasks, events notes, and other social insights related to people and companies involved in the deal.
Nimble CRM Demo - Track Personalized Group Messages from Nimble and Save Time Using Templates
Save time while reaching out in a personalized and relevant manner with email templates in Nimble. Use custom merge tags for name, company, and job title within your templates to reach out in an authentic way.
Nimble CRM Demo - Sales Forecasting & Analytics
It’s easy to keep your finger on the pulse of your sales team with our deal forecasting and pipeline analytics. Check out your team’s historical or projected revenue, and let us inform you about deals that need your attention.
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Video Reviews

1,099 Nimble CRM Reviews

4.5 out of 5
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1,099 Nimble CRM Reviews
4.5 out of 5
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4.5 out of 5

Nimble CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Nimble CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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GM
Market Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

The user friendly usability and very easy to work with.

Most things are self explanatory and even the least computer friendly/savvy user can get around nimble.

It is also very good for creating reports and company lists.

Like the integration with other tools and platforms such as social media, email and other interactive tools (outlook et al).

Also the fact it is cloud based and can be accessed anywhere remotely is superb. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Sometimes can be a bit difficult to navigate between screens, but generally not much not to like.

There can sometimes be duplication but in the main it works well for what we need it to do. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Very easy to use introduction to CRM systems Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Customer records and interactions! A systematic approach. This gives us a company wide view on interactions and customer data.

The challenge we had was multiple teams were interacting with businesses and were working out with a single system with individual spreadsheets and Nimble has solved this issue. Review collected by and hosted on G2.com.

SS
Designer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

It brings so many great qualities. My favorite is the offers section. It is fully customizable and allows you to create and follow your own sales process. Of course, the ease of entering information with the agile prospector is also great. With all our people working remotely, Nimble is our contact center. We can easily see the updates and investigate the communication of others with a potential client. In addition to offers and CRM, it offers a way to send mass emails. Of course, it is limited, but it is still a very useful tool for small campaigns. I also love the iOS application. It is not as robust as the online desktop, it still offers me everything I need, on a practical screen. I'll say it again, we live in the offers section. By far my favorite element! Oh, also, the integration of social networks is very useful when investigating potential clients. Finally, they provide great support. Both via twitter and email, I receive quick responses with an attitude of help. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

That we can not trust the labeling and we never know when we can export to MailChimp. It is also quite annoying that he has suggested changes in usability that are neglected. Do not ask doctors to take time to describe the things that irritate me every day and then do not bother explaining why it is not being solved. Some of them have worked the way I want them to and you simply change them without notice and I only hear that they are in process, and you have been doing it for about two years. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

This is best for those who actively sell with fairly normal sales cycles. For those of us who have less common sales cycles, customers who are not on social media, or who need more workflow features, are not much better than a spreadsheet. It's not expensive for a small store, but the per-person fee is unpleasant. My assistant must have a second account even though he is connecting with clients on my behalf and we need all the information / emails in one place. I keep agile, but I'm not a big user at the moment. I look forward to seeing it improve. Customer support tries and that is worth a good review. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I have always used CRM, but Nimble has become my only CRM because I can combine my commercial and private contacts in a single system, run groups using labels (I help manage several nonprofit organizations, for example) and save time using the Exclusive System characteristics. I have provided my clients with many options over the years related to CRM systems. Nimble is by far the easiest to use and easy to adopt. While Salesforce has all the details, Nimble has focused on the characteristics that most sales and business people require to maintain, grow and foster relationships. I highly recommend Nimble. Review collected by and hosted on G2.com.

Paul H.
PH
CEO At Sole Juice. Print On Demand B2B Supplies & Services
Printing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

Bring in limited information on your contact and Nimble will populate it within seconds Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nothing really to dislike for me it really does tick all the boxes we need Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

The support is first class make sure you use it also the weekly videos are very helpful Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

In other CRM's you really had to have all the contacts name whether it was a company or an individual which meant a lot of wasted time inputting data With Nimble you can enter a domain name and it will scour the net and pull the data you need to populate the contact, saves so much time Review collected by and hosted on G2.com.

Ericka b.
EB
Software Programmer
Accounting
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is smart and best CRM tool and it serve our sales business effectively, we can manage our product easily via this tool and can get customer easily via this CRM tool. It integrate well with other applications let us work faster and with social media applications let us present our product in front of online people. We can track customer via this tool and it let us create strong relation with customer which let us automate our business. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nimble is an online CRM application so it requires high speed internet connection for perform perfectly and it takes plenty of time while I setting up this tool for work. Feature of this tool are bit hard to use rather than other CRM applications and price of license purchasing is also high rather than other CRM tools. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is CRM tool which help us to manage our business of sales and marketing, it install easily on our systems and mobile version also available which let us manage our work from anywhere. Reports and Dashboards are well organized in this tool and customer tracking feature is my favorite because it let us track customer at time of need. As my personal experience Nimble is best choice for all kinds af sales business. Review collected by and hosted on G2.com.

Henry A.
HA
Salesperson
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

We like your potential client manager. It is very organized, like its opportunity manager. It is excellent for generating proposals for sales automation, and for managing sales funnels. We also like it for its ability to integrate into social networks, and for its excellent and organized task manager. In addition, it allows you to segment contacts. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nimble does not have a real estate client, health or banking clients. Nimble lacks call manager, and marketing campaigns. It also does not allow tracking of client recommendations, nor does it have a call manager with which it is easy to make video calls. Its sales forecasting system is slow, and it does not allow to properly handle business cards. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is a customer relationship management service that we highly recommend for the amount of communication management tools and follow-ups that it has integrated. We think it's a good proposal to improve the sales force. We highly recommend using your mobile access, as it shows acceptable performance. Undoubtedly nimble is an investment to make, considering that it costs only $ 144 per year. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Its integrated service for the management of performance metrics has helped us a lot to review the results of interactions with customers. It has also made our e-marketing management easier, since we can better organize our e-mail drafting by relying on its customizable templates. Review collected by and hosted on G2.com.

Angela B.
AB
Executive Assistant
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble facilitates direct contact with customers to accelerate the flow of information and data management, to carry out the tasks programmed by the organization. It's perfect because we can see all social media streams, enter notes, add all tasks, track and schedule our meetings. Its integration with other systems is completely clean and contains no errors. Technical support responds efficiently, quickly and also clarifies all doubts you may have. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Access to the Nimble program is not always efficient, it could sometimes fail what could cause delays in our list of tasks or activities of the organization that depend on said program. I would like Nimble to update some sections, which help the user to have solid and easy to use features. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is a program of great help for all companies because in it we can carry out activities that are essential for any organization, whether large or small, activities such as: easy handling of customer data, the direct way to communicate with customers through groups and synchronization of customer data. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is a very prominent program in our organization because it allows us to capture and communicate with our customers directly and efficiently, so that we can collect their data quickly and easily by email, and once configured with Nimble It allows us to have all our customer data synchronized. This helps us generate better relationships and have the data in real time to use them quickly and easily. Review collected by and hosted on G2.com.

Scott N.
SN
Senior Associate
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is very simple and completely customizable software. Nimble is one of the best CRM software and it is a great solution for departmental or small to medium size business. In this efficient software it is easy to use and basically this software links to social media. Nimble is a great software, especially we can use this efficient software in an organization with a lot of workforce. The great features of this software is that it is easy to work collaborative with the other team members. Hence, this software is so intuitive for the tracking purposes. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The one of the disadvantage of this software is that this software does not provide the best customer support to the nimble software users. The main problem of this software is that he lacks of functionality. Nimble is a great platform for the sales and the marketing management software but it cannot provide the best service to our customer according to the market. The another disadvantage of this software is that we cannot afford this efficient software because it’s price so high and not affordable for the small size business companies. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is a great software and it is so intuitive for the tracking purposes. The main advantage of this software is that it is so easy to use and basically this software links to social media. It’s all features are outstanding and it is the best CRM software. I recommend this software because it is completely customizable software. Review collected by and hosted on G2.com.

Gray L.
GL
VP Product Management
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

This software is very easy to collaborate with our team members. Nimble provide the best platform for our business and work. Nimble is simple CRM solutions designed to help businesses and professionals establish better customer relationships in multiple channels. The software can bring together your calendar, collaborations, communications, and contacts in a single solution, getting data from well-known social media networks and link this functionality automatically to your contacts. This is very integrated and best management software. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nimble is a little misunderstood in the market from my perspective. It can be used as CRM and is a great solution for departments or small to midsize businesses in this capacity. It cannot provide the best information about billing, sales, market or costumer support. The email editor is not good as compare to its competitors. Nimble is less expensive so everyone cannot purchase software. This software is very difficult and difficult it's all features and functions. This is a brand-new product so most of the people don't know how to use this software. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

This is a best software for collaborating with our team members. It provides the best platform for business and provide the best service of the costumer. This is very useful for small businesses and it is also easy to use. I would recommend to everyone to use this software because it is very friendly and reliable software. Review collected by and hosted on G2.com.

Edward C.
EC
Senior Social Media Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is a great customizable CRM software. The great advantage that this software provides us is that we can easily manage the customer relationships which is very essential for the small businesses and it also help our business to grow faster. Hence this software is so intuitive for the tracking purpose. The best thing about this software is that we can used this efficient software for the sales and for the best services. Nimble really help us to do the essential task of the invoices and the expenses which really helps in business to enhance her financial health. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The first most obvious difficulty that we faced is that it is so expensive software as compared to its competitors and that why all the small size business companies cannot afford it. Hence the more complexity in this software is that has its price. And moreover, it’s customer and reporting services are not so great as compared to its competitors. But otherwise Nimble is an efficient software for the sales and for the best services. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble software is so intuitive for the tracking purpose. The best thing about this software is that we can used this efficient software for the sales and for the best services. I can easily manage the customer relationships which is very essential for the small business and it can also help my business to grow faster. I would recommend this software because Nimble is a great customizable CRM software. Review collected by and hosted on G2.com.

LC
Full stack
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Nimble CRM?

Highlighted contacts, checklist, task list, etc. In aspects of integration, it improved various software to increase efficiency. Also, the Nimble software is a cloud-based platform that is easy and simple to use at all times. It is very organized, like the opportunity. Manager Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I think our experience with Nimble has been good. I love seeing my outbound marketing responses from Pardot appearing on my homepage, similar to the integration with Outlook in opened emails. Some of the ways to perform a specific task are not intuitive, but there are many videos and an online chat. The only thing I don't love about Nimble is that it can be a bit awkward when importing lists. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Collecting contacts I work in a newsroom, so it is very important that everyone is on the same page about who has contacted whom. As a Freelancer, I can now track my sales opportunities that we use to store our database and facilitate access to it based on tags. Review collected by and hosted on G2.com.