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Nimble CRM Reviews & Product Details - Page 27

Nimble CRM Overview

What is Nimble CRM?

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Nimble CRM Details
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Product Description

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

How do you position yourself against your competitors?

Nimble is a relationship-focused CRM for your entire team. It's designed for people who value building and nurturing relationships, not for sales managers.

Nimble allows you to bring contacts and leads from anywhere you work thanks to our inbox and browser extension, called Nimble Prospector.

Nimble offers everything you need to attract new customers and grow your business. Capture leads with custom web forms and outreach at scale with group messaging.

Increase efficiency and save time by enabling teams across departments to manage processes in graphical boards and list views.

Nimble was founded by Jon Ferrara, the co-founder of GoldMine, the pioneer of SFA, CRM, Relationship Management, and Marketing Automation.


Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,436 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Description

Nimble is the simple, smart CRM for small business teams using Microsoft 365 or Google Workspace. It combines the strength of CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights – everywhere you work.


Jon F.
JF
Overview Provided by:
Nimble Founder & CEO, #CRM Pioneer, Founder of GoldMine. Interests: #SocialSelling, #SocialBusiness #InfluencerMarketing

Recent Nimble CRM Reviews

Jonathan C.
JC
Jonathan C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Already implemented into several associated business's"
Simple to use, easy to set up work flows and sequences. Very helpful back-end support. Learning tools and online library grows weekly! Very cost ef...
Liv D.
LD
Liv D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nimble is amazing!!"
I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easie...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"For me, the most user friendly CRM."
Intuitive and user friendly overall interface, efficient e-mail integration and mail marketing capabilities.
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Nimble CRM Media

Nimble CRM Demo - Nimble Today Page Dashboard
Get a clear, customizable dashboard of your sales pipeline, calendar appointments, tasks, and social signals.
Nimble CRM Demo - Relationship Insights Inside Gmail and Office 365
The Nimble Smart Contacts App enables you to use Nimble on any website, anywhere, automatically.
Nimble CRM Demo - Nimble Contact Record
Spend more time engaging your customers and less time logging CRM data. Nimble automatically syncs your team's Google Apps or Office 365 contacts, calendars, email and social interactions to give you the most accurate and current information.
Nimble CRM Demo - Manage your sales with contextual relationship insights
Open a deal to see your relationship history, tasks, events notes, and other social insights related to people and companies involved in the deal.
Nimble CRM Demo - Track Personalized Group Messages from Nimble and Save Time Using Templates
Save time while reaching out in a personalized and relevant manner with email templates in Nimble. Use custom merge tags for name, company, and job title within your templates to reach out in an authentic way.
Nimble CRM Demo - Sales Forecasting & Analytics
It’s easy to keep your finger on the pulse of your sales team with our deal forecasting and pipeline analytics. Check out your team’s historical or projected revenue, and let us inform you about deals that need your attention.
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Video Reviews

1,099 Nimble CRM Reviews

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1,099 Nimble CRM Reviews
4.5 out of 5
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Nimble CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Nimble CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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0 (Difficult)
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Timothy T.
TT
Digital Marketing & Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble has a progressive functionality, I love that when I use it I can save searches for reuse, which is ideal for communications in different time lines. It is also amazing to improve participation rates with your emails because it allows you to send more relevant communications, all this can be achieved through the group messaging function. Another positive element is that it allows to base a search on personalized labels, this makes the filtering of content easier in some social network profiles. Additionally this program gives me the opportunity to create some custom fields. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I would love to see some software as project management tools allowed on the platform, this would give a very successful functional bonus. Besides that they could include more combination labels that will help an effective personalization and finally I would like to add numerous google calendars instead of one. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

It is perfect to connect and create an opportunity. In addition, it is a powerful tool of the social intelligence platform for a business development team that enters new data to use in their businesses. I recommend it also because for a sales force already socially connected is a consistent program. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

This program is very useful, basically in Intechnic helps us to have all the correspondence in one place, gives the possibility to check the emails before sending them; It also helps us to organize customers, track sales or opportunities and help keep in touch with our social network connections. Review collected by and hosted on G2.com.

Eliza J.
EJ
Marketing Coordinator
Education Management
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is great social CRM software and we can easily keep track of important relationships of marketing and sales processes. The best thing that I most like about this software is that Nimble allow us to send emails to the team members in a group and colleagues. So Nimble has fast group Messenger features, which is really very helpful for us. Our sales and the management teams are able to communicate with each other and update together in a more efficient way. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nimble has great features but there are some features that are missing and so weak such as the deal management feature. So it should must enhanced the deal management feature and help to the business companies to grow more faster. This software does not provide the fast reporting feature. That’s why Nimble software does not grow faster just because of poor reporting feature. But still through the Nimble software, our sales and the management teams are able to communicate with each other. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is great social CRM software and we can easily keep track of important relationships of marketing and sales processes. I would like to use this software because Nimble is great social CRM software. This software is very intuitive and also useful for beginners. Review collected by and hosted on G2.com.

Davis J.
DJ
Lead Data Engineer
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is very efficient and the best CRM software. One of the best thing of this software is that it allow us to manage the great communication with our customers. By using this software, we can send our hundreds of emails to another. Moreover, Nimble is completely customizable software and it can easily create the sales process. We can easily use this software in so many different ways such as, sales development, account management, and customer services. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

This software is not so fast, when we used the Nimble in emails marketing. Sometimes, we faced a lot of problem about the tracking of sales and marketing , many time our marketing sales break down and then the business operations don’t run well. Mostly users, use this software for the sales and marketing because it does not have the great ability to handle our projects. So , I would love if this software makes improvements for the project management. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is the best software for small to mid size business companies. Nimble has the great software for tracking the customer interaction and it is also helpful for creating the market reports. I recommend this software for every small business companies. Hence, Nimble is a platform with many useful uses. Review collected by and hosted on G2.com.

Lisbeth M.
LM
Graphic Web Design
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble brings many features, one of my favorites is the ease of integration of Nimble to other platforms such as Google for Work. The platform helps us generate better relationships and data in real time to use them in our sales and marketing reach, and if the contact on the screen lacks an email address, you can ask Nimble to find the missing data and update them. for you. A part of all this has the integration of social networks which is very useful when investigating potential customers. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I've had more than once where a client had two or three contacts in my system, and I'd like to eliminate duplicates or merge them. The functions of keeping in touch seem to be useful, but I would like there to be a way to manage your reminders, improve this, make Nimble a better program. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

It will make it much easier to convert the communication of your employees from social networks into a sales channel in a natural way. It is very affordable for companies of any size and, what is more important, I believe that the company, the team, the leadership and the support people are incredible. Even if Nimble does not meet all your requirements, choose it for support and customer service and people; worth it. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is used in Mosaic North America to keep track of all social cues, streams of people and organizations in great detail. This allows us to see the past, present and future interactions with our current and potential customers. In addition to this, Nimble helps us organize and contact customers much more efficiently. Review collected by and hosted on G2.com.

Carly P.
CP
Scrum Master
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

I love nimbre because it collects many incredible features, among them is the collection of a potential client or clients users of other social networks such as Facebook, Twitter, Linkedin among others. It also has an option called Dossier that helps me acquire a complete image of the potential client so I can start a simple interaction with each of them. It has a good integration with other platforms. In addition, its configuration is very simple, it is an easy to use tool and it has a fast and intuitive interface, Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

One of the things I don't like about this tool is the email editor. However, you can use the Gmail or Outlook editor that has access to the Nimble plug-in for both programs. Another feature that I do not like is the funsion of group messages since I would like to see a complete campaign of electronic newsletters that is available from Nimble. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is perfect for small and medium businesses. It will help you keep track of the people you can contact and potential potential clients, you can also have a record of who previously contacted, it is simply incredible. It will save you countless hours because it will help you do the research for you. It integrates easily with other platforms such as Google Calendar. The fact that Nimble can also be used within other well-used CRM applications, such as Salesforce, Infusionsoft and many others, makes Nimble much more an asset. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is used by the entire organization, it helps us eliminate the wasted time we use by manually entering information and all the social networks that a potential customer. It also allows us to load the contacts we already have from Twitter, Linkendin, Facebook among other email programs in Nimble. We can create very reliable collections so that all contacts can have proper communication with the company. Nimble also allows us to have the option of group messaging used to personalize the content of the fields within the contact record. With Nimble we manage all the activities of the company to keep us always within reach and to be able to call or write a comment on any social network. Review collected by and hosted on G2.com.

Melissa S.
MS
Social Media Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is one of those programs that facilitates the process of communication with customers in a great way. Perhaps it is one of the best in this, as it fascinates me the it automatically loads contacts from emails. In addition, the sending and tracking function is incredible, another function to highlight is that of group messaging is very good and very easy to use. The notifications play a fundamental role as they remind me of the commitment to previously planned activities. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I do not like that your dashboard is not customizable, I would like to be able to emphasize this because I keep the idea that it is messy in some aspects of its tools. In fact, it is sometimes overwhelming and uncomfortable for the human eye. In addition, the built-in email has user-friendly deficiencies, however the best option is to replace it with Gmail or others. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

It will greatly increase your contacts and potential customers for the sale of your products, services or both. It will definitely improve your workflow and do things in a simpler and simpler way. The collection of data and its ability to integrate with other tools is something you would like. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

This successful program gives us the opportunity to reach potential customers by email and social networks. I think it is one of the best in this type of functionality. In addition, the CRM part assures us that no conversation becomes obsolete or any question remains unanswered. This keeps us at an imminent pace with the client and whose levels of satisfaction on their part are notorious. It really allows us to save time as it is very complete and covers excellent activity tracking functions we while focusing on other projects. Review collected by and hosted on G2.com.

Laroma L.
LL
Salesperson
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble is an excellent platform to take control of the database of our potential clients. We really liked your interaction manager, and your time tracking, since they help us better to do studies on the quality of work. On top of that, Nimble allows us to perform email marketing in a very fast way. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The platform does not have campaign managers, channels, contacts, contracts, commissions, calls and sales in the field, or even provides us with any type of territory manager. Your help button is slow and useless to help us optimize our segmentation processes, just like your business card scanning tool. We do not like templates for email. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is a fabulous service. We recommend it for being the best CRM we have used, and for its good data export system, with which we can create backup copies in case of losses. It is also good for scheduling activities to an internal software schedule. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble has been excellent at tracking open-range emails. They have also helped with the discovery of emails and contact details. Its mobile access has helped us to take a more orderly management of the relationship with customers outside the work area, and its system of tasks has been perfect to track the progress of work of each team member. Review collected by and hosted on G2.com.

Anderson V.
AV
Social Media Producer
Consumer Goods
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

I really enjoy having my clients all together in one place. I like being able to see emails and social media profiles. I really like the system of calendars and reminders that it offers us, as well as its capacity to carry out marketing by email. The automatic import of contacts in connected social networks is a great time saver. The software is very smart to match the contacts that exist in more than one network as well. Another key fact is that its integration of marketing automation is incredibly fast. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

This program is very complete however I have some complaints that I would like to address. Between them; It does not allow to store documents internally, nor to perform a quality evaluation and a large extension to our potential clients. These three characteristics are those that I have been able to see in the process of their application at work. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

If you plan to use this program, I guarantee that you will create better sales strategies in the future. If this is what you are looking for, I must tell you that Nimble is and ready to be implemented in your organization. Take advantage of it in the best way, it has an easy interface and a list of powerful tools. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble has helped us to incorporate all our customers in a digital format. It is a great platform that contributes a lot to the organization, we also use it to supervise and manage all business relationships. It has benefited us in an excellent way by improving our relationship with customers; If we have clients with us, we will always have mass profits. Review collected by and hosted on G2.com.

Teresa B.
TB
Realtor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Nimble CRM?

I like the the idea of being able to pull all the social media profiles into one place. This gives me many insights into the client so that I can better help them find the right house. I can glean a lot of information from these profiles that I could never get with a questionnaire or through interviews. These social profiles help me to build a very detailed file for each clients with little work. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I would like to be able to sort the columns. Since I have lenders, title people, home inspectors and other types of vendors in my database, I would like to be able to sort the individual columns to view my information in many different ways. I do have the categories set up but it would be helpful to sort columns Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

This is a great CRM and the social media integration is very useful Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I am still setting up my database and getting it organized the way I want, but i love the ease of getting to all my clients as compared to using only Outlook. The way I am setting it up I can set priorities for people so that I never miss an opportunity. I love the pipeline feature so I can move clients through the pipeline. I also like the feature to attach files and notes so that I can have everything in one place about each client. Review collected by and hosted on G2.com.

Todd H.
TH
Managing Director
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

We started using Nimble in our company a little over a year ago and couldn't be happier. We love the way it ties in with all of our Social Media accounts and sends us signals which we can then act on to bring in new business. The connectors which allow us to hook in our other mail, office 365, gmail, etc accounts makes archiving client communication a breeze and onboarding for our employees has been extremely easy. Overall, a full on A++. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The interface could use a bit of a teak and sometimes the contacts tab can be a little overwhelming for newer users if they're seeing everyone that Nimble has pulled in. Other than those little things, there's not much wrong with it. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

At first, when you connect your Social Media accounts, it can feel overwhelming to see the number of imported contacts, but make use of the extensive filtering system in Nimble and you'll soon be able to sort your contacts list into very manageable chunks. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble has completely solved our email tracking system and provides us a method of tracking when we need to reach out and touch existing clients and leads with a very handy reminder system, ensuring that nobody falls through the cracks. We have already realised a significant up-tick in sales and our sales / admin folks are working at a much more efficient pace. Review collected by and hosted on G2.com.