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Nimble CRM Reviews & Product Details - Page 16

Nimble CRM Overview

What is Nimble CRM?

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Nimble CRM Details
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Product Description

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

How do you position yourself against your competitors?

Nimble is a relationship-focused CRM for your entire team. It's designed for people who value building and nurturing relationships, not for sales managers.

Nimble allows you to bring contacts and leads from anywhere you work thanks to our inbox and browser extension, called Nimble Prospector.

Nimble offers everything you need to attract new customers and grow your business. Capture leads with custom web forms and outreach at scale with group messaging.

Increase efficiency and save time by enabling teams across departments to manage processes in graphical boards and list views.

Nimble was founded by Jon Ferrara, the co-founder of GoldMine, the pioneer of SFA, CRM, Relationship Management, and Marketing Automation.


Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,436 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Description

Nimble is the simple, smart CRM for small business teams using Microsoft 365 or Google Workspace. It combines the strength of CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights – everywhere you work.


Jon F.
JF
Overview Provided by:
Nimble Founder & CEO, #CRM Pioneer, Founder of GoldMine. Interests: #SocialSelling, #SocialBusiness #InfluencerMarketing

Recent Nimble CRM Reviews

Liv D.
LD
Liv D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nimble is amazing!!"
I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easie...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"For me, the most user friendly CRM."
Intuitive and user friendly overall interface, efficient e-mail integration and mail marketing capabilities.
Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Nimble is growing our business"
There are several features that are critical to our business 1) multiple and separate pipelines 2) multiple workflows with actions and 3) email seq...
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Nimble CRM Media

Nimble CRM Demo - Nimble Today Page Dashboard
Get a clear, customizable dashboard of your sales pipeline, calendar appointments, tasks, and social signals.
Nimble CRM Demo - Relationship Insights Inside Gmail and Office 365
The Nimble Smart Contacts App enables you to use Nimble on any website, anywhere, automatically.
Nimble CRM Demo - Nimble Contact Record
Spend more time engaging your customers and less time logging CRM data. Nimble automatically syncs your team's Google Apps or Office 365 contacts, calendars, email and social interactions to give you the most accurate and current information.
Nimble CRM Demo - Manage your sales with contextual relationship insights
Open a deal to see your relationship history, tasks, events notes, and other social insights related to people and companies involved in the deal.
Nimble CRM Demo - Track Personalized Group Messages from Nimble and Save Time Using Templates
Save time while reaching out in a personalized and relevant manner with email templates in Nimble. Use custom merge tags for name, company, and job title within your templates to reach out in an authentic way.
Nimble CRM Demo - Sales Forecasting & Analytics
It’s easy to keep your finger on the pulse of your sales team with our deal forecasting and pipeline analytics. Check out your team’s historical or projected revenue, and let us inform you about deals that need your attention.
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Video Reviews

1,099 Nimble CRM Reviews

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1,099 Nimble CRM Reviews
4.5 out of 5
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4.5 out of 5

Nimble CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Nimble CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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Candace V.
CV
Vice President of Customer Success
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Nimble CRM?

I love that Nimble searches for social profiles when I add a new contact. It makes it so easy to keep up with their LinkedIn activity. I also love the Stay In Touch feature that allows me to calendar contact points and not miss out on a possible connection. And the group email is awesome! This app is so easy to learn and implement and has improved our business processes exponentially! Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I haven't figured out how to use the Lead pipeline so it displays on my home screen. We don't actually track lead opportunities so much as project opportunities and I'd like to be able to track those in Nimble so we can report to our customers. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We now have a central repository for all contacts, available on our desktop or our phones. Before COVID, it made it really easy to target other people to visit when I was in an area. We are using tags to segment our contact list and that has been SOOO helpful. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Nimble CRM?

Simplicity. Previously we used Salesforce. What a pain that was. Nimble is intuitive and doesn't require weeks of user training. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

A really minor point. If you're not actively using Nimble for a while it goes to sleep. Click the wake up tab and it's back on in a few seconds. See? A minor dislike, Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Try it Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Managing our client and lead database. Really like the Deals section. Our sales cycle is long so this really helps to keep things visible. Review collected by and hosted on G2.com.

Sydney K.
SK
Customer Solutions Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Nimble CRM?

Everything! I especially like how intuitive the interface is with a minimal learning curve. The integration with Microsoft Office and other applications really makes it easy to track emails relted to our customer experience and interactions. I enjoy the way taht customers' information is captured in a simple methodical way and that Nimble automatically creates the company as you create a new person within the database. The interface looks amazing and just makes perfect sense. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

When I navigate with my regular web browser shortcuts for back, I tend to need a refresh for the site to function correctly again. (Very easy to work directly within site using its navigational options). I wish that there was an option to Opt in or Out for marketing emails while adding the customer to Nimble, or somewhere in Nimble. When adding a new person to Nimble, I would love a "Spot Check" to be done before an additional company is added, instead of creating a seperate company name that would require that the companies be merged agterwards, as I feel that this causes double the work when you have to constantly go back and double check. I would also like to be able to @mention to other users on Nimble, that have not been added as Nimble contacts. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Jump in, head-first!!! You shall not go wrong by using Nimble. You shall find it integrates with everything you need for CRM. My only question to you would be: "Why didn't you think of Nimble earlier?" Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

The current integration with other applications is phenomenal! Simplifying the mailing list and customizable lead generation is fantastic. The Nimble prospector assists in ensuring that the customer's information is captured correctly and without duplication. Review collected by and hosted on G2.com.

JF
Principal/Creative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Nimble CRM?

I've tried several CRM platforms and they either offer too few features or have so many that it's hard to know where to start. Nimble offers more functions than I need, but it's intuitive and easy to customize, so I get what I need as soon as I log in. I also appreciate that my communication is logged even if it isn't sent directly in Nimble. I can see that last time a connected with a past client or prospect and schedule timely outreach. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

There are still some issues with Linkedin updates (pulling old profile info). The Chrome plugin is a little clunky and takes up a lot of screen real estate. I rarely use it on my laptop because it cuts my browser window almost in half. My biggest wish is that Nimble had built-in batch updating. I had a call with a customer support team member and he showed me how to do it manually (export from Nimble/update in Excel/import CSV), but it would be great to add information to multiple contact profiles (e.g., locations) in a few clicks. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

My biggest need is tracking client, prospect and network communication and setting notifications for timely follow-ups. Nimble has been the only platform I have tried that I can connect to my work email and it will pull in old emails and new emails as they're sent, even if they are sent directly from Nimble. I wish they could pull in old LinkedIn messages as well. Review collected by and hosted on G2.com.

Brian M.
BM
Founder/CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Nimble CRM?

It's incredible how much information Nimble can collect on my customers and contacts on social media. I spend a few minutes before each call or meeting review any updated notes on the Nimble app on my phone. I love how EASY it is to learn all the Nimble features and incorporate them into my business. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I haven't found anything yet to dislike about Nimble. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

If you use social media in business, Nimble makes sense as a social CRM tool. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

There is a quote that says, "Selling is 90% preparation and 10% presentation." Nimble goes a long way to helping you with the 90% prep work. It can be difficult to stay on top of what all my customers and prospects are doing on social media these days. Nimble takes care of most of the leg work for me.

Today, I would have to hire 1-2 people full-time to do the work that Nimble does for my company. Whether it is gathering information on key prospects, being able to send customized emails or direct messages, tagging people into specific groups for those messages, etc.

It's important for company leaders to realize that tools like Nimble are being used as competitive advantages in business today. If you wonder why another company won a deal or why their customers seem so much more loyal or vocal in their online support of a competitor, you have to understand the tools they are using, like Nimble, to stay engaged and connected to their customer base. Review collected by and hosted on G2.com.

DS
Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Nimble CRM?

Nimble sports a very simple, efficient, and well-organized interface. Importing contacts was very easy and straightforward. The integration with Outlook is excellent, with the ability to send individualized e-mails to multiple recipients that do not look like marketing communications. The pipeline feature gives a good overview of the effectiveness of the sales process. Nimble has a mobile version that is fully integrated with the cloud version. The price is very reasonable. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I have not found anything that I dislike yet. The only concern for me at this time is the future pricing - the plan comes with a limited amount of data, which can become problematic as client communication e-mails with attachments can quickly eat away at the 2GB allocation. And there is a slight delay (usually a couple of hours) in e-mails sent from Outlook showing up in Nimble. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I have implemented Nimble to help systematize and automate the sales process. We are a new and small professional services firm and can use all the help we can get with marketing. Nimble has been very effective with that. Review collected by and hosted on G2.com.

Brad C.
BC
Licensed Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Nimble CRM?

Nimble can be customized in just about every way possible for even the most sophisticated user and their needs but works seamlessly "right out of the box" for those who aren't looking for a time cosuming set-up and learning curve. It just works, and the ability to track your emails is an absolute game changer! Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

There really isn't anything I dislike about Nimble but the one thing that was a bit challenging for me was importing my contact lists. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Buy it today and step into the future! Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Like anyone, I have a lot going on in my daily life. My schedule is always jammed packed. Nimble has completely transformed my work relationships, family relationships, as well as personal. My head is no longer spinning. I'm on schedule, I can be present, and I can now focus on what's important. We weren't built to store all of this information in our head and that's where Nimble comes in. My sales numbers have tripled since I started using Nimble and im never going back. I truly believe it would enhance just about anyone's life and have a positive impact on all of their relationships. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Nimble CRM?

I honestly think Nimble is the Best CRM out there. I've tried Sales Force, Hub Spot, and others and have never found a CRM that is so user friendly. Plus, for those of us that have a little trouble navigating on a CRM - they hold On Line sessions as well as Q &A sessions to help you succeed. They don't just take your money and disappear. They truly want you to succeed. I LOVE Nimble and would Highly Recommend it to anyone. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

There isn't one thing that I do not like about Nimble Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

I thoroughly enjoy using this program for my daily use and highly recommend working with this program and the Nimble team of experts. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I like that it has a reminder to stay in contact with my customers. I truly like that it is so easy to use and if I have questions - I can ask the folks at Nimble and they get right back to me. I like the Dashboards, I also like that I can see when customers have opened my emails. I use Nimble in conjunction with Outbound Engine. Other programs were just too robust and I needed a system that better fitted my needs and Nimble is it. Review collected by and hosted on G2.com.

NL
Social Media & Marketing Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

It is incredible this program because it has given a lot of benefits of which have served to foster an excellent support performance and interface. I have been able to get many clients through this platform. Nimble has been a critical factor in the management and standardization of the published content on social networks. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The price of this program is very high; it should be lower so that it can be more eye-catching in turn. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

You will be at an excellent level because I have managed to get many benefits with internal collaboration, customer tracking, and many prospects will want to be part of your select group of associates. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We managed to increase a great work of campaigns thanks to this software; we spread the information and place it among the most prominent to use it often. Nimble proves to us that it is number one in digital marketing. Review collected by and hosted on G2.com.

Brian K. A.
BA
IT Director - Managed IT Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Nimble CRM?

The prospector is great, once you learn how to use it. Webinars and links to past training material so I could learn at my own pace. The fact that in puts all my email trail with a client in 1 spot is great as well. Also, the group email and template creation saves time on mundane tasks. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I wish the prospector could go a little deeper and search the web for more details. Navigation to templates could be improved. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I've never used a CRM in the past. I needed afforability, training, and ease of use. I needed it to link with Outlook. This fit the bill. Review collected by and hosted on G2.com.