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I love that Nimble searches for social profiles when I add a new contact. It makes it so easy to keep up with their LinkedIn activity. I also love the Stay In Touch feature that allows me to calendar contact points and not miss out on a possible connection. And the group email is awesome! This app is so easy to learn and implement and has improved our business processes exponentially! Review collected by and hosted on G2.com.
I haven't figured out how to use the Lead pipeline so it displays on my home screen. We don't actually track lead opportunities so much as project opportunities and I'd like to be able to track those in Nimble so we can report to our customers. Review collected by and hosted on G2.com.
Simplicity. Previously we used Salesforce. What a pain that was. Nimble is intuitive and doesn't require weeks of user training. Review collected by and hosted on G2.com.
A really minor point. If you're not actively using Nimble for a while it goes to sleep. Click the wake up tab and it's back on in a few seconds. See? A minor dislike, Review collected by and hosted on G2.com.
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Everything! I especially like how intuitive the interface is with a minimal learning curve. The integration with Microsoft Office and other applications really makes it easy to track emails relted to our customer experience and interactions. I enjoy the way taht customers' information is captured in a simple methodical way and that Nimble automatically creates the company as you create a new person within the database. The interface looks amazing and just makes perfect sense. Review collected by and hosted on G2.com.
When I navigate with my regular web browser shortcuts for back, I tend to need a refresh for the site to function correctly again. (Very easy to work directly within site using its navigational options). I wish that there was an option to Opt in or Out for marketing emails while adding the customer to Nimble, or somewhere in Nimble. When adding a new person to Nimble, I would love a "Spot Check" to be done before an additional company is added, instead of creating a seperate company name that would require that the companies be merged agterwards, as I feel that this causes double the work when you have to constantly go back and double check. I would also like to be able to @mention to other users on Nimble, that have not been added as Nimble contacts. Review collected by and hosted on G2.com.
I've tried several CRM platforms and they either offer too few features or have so many that it's hard to know where to start. Nimble offers more functions than I need, but it's intuitive and easy to customize, so I get what I need as soon as I log in. I also appreciate that my communication is logged even if it isn't sent directly in Nimble. I can see that last time a connected with a past client or prospect and schedule timely outreach. Review collected by and hosted on G2.com.
There are still some issues with Linkedin updates (pulling old profile info). The Chrome plugin is a little clunky and takes up a lot of screen real estate. I rarely use it on my laptop because it cuts my browser window almost in half. My biggest wish is that Nimble had built-in batch updating. I had a call with a customer support team member and he showed me how to do it manually (export from Nimble/update in Excel/import CSV), but it would be great to add information to multiple contact profiles (e.g., locations) in a few clicks. Review collected by and hosted on G2.com.
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It's incredible how much information Nimble can collect on my customers and contacts on social media. I spend a few minutes before each call or meeting review any updated notes on the Nimble app on my phone. I love how EASY it is to learn all the Nimble features and incorporate them into my business. Review collected by and hosted on G2.com.
I haven't found anything yet to dislike about Nimble. Review collected by and hosted on G2.com.
Nimble sports a very simple, efficient, and well-organized interface. Importing contacts was very easy and straightforward. The integration with Outlook is excellent, with the ability to send individualized e-mails to multiple recipients that do not look like marketing communications. The pipeline feature gives a good overview of the effectiveness of the sales process. Nimble has a mobile version that is fully integrated with the cloud version. The price is very reasonable. Review collected by and hosted on G2.com.
I have not found anything that I dislike yet. The only concern for me at this time is the future pricing - the plan comes with a limited amount of data, which can become problematic as client communication e-mails with attachments can quickly eat away at the 2GB allocation. And there is a slight delay (usually a couple of hours) in e-mails sent from Outlook showing up in Nimble. Review collected by and hosted on G2.com.
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Nimble can be customized in just about every way possible for even the most sophisticated user and their needs but works seamlessly "right out of the box" for those who aren't looking for a time cosuming set-up and learning curve. It just works, and the ability to track your emails is an absolute game changer! Review collected by and hosted on G2.com.
There really isn't anything I dislike about Nimble but the one thing that was a bit challenging for me was importing my contact lists. Review collected by and hosted on G2.com.
I honestly think Nimble is the Best CRM out there. I've tried Sales Force, Hub Spot, and others and have never found a CRM that is so user friendly. Plus, for those of us that have a little trouble navigating on a CRM - they hold On Line sessions as well as Q &A sessions to help you succeed. They don't just take your money and disappear. They truly want you to succeed. I LOVE Nimble and would Highly Recommend it to anyone. Review collected by and hosted on G2.com.
There isn't one thing that I do not like about Nimble Review collected by and hosted on G2.com.
It is incredible this program because it has given a lot of benefits of which have served to foster an excellent support performance and interface. I have been able to get many clients through this platform. Nimble has been a critical factor in the management and standardization of the published content on social networks. Review collected by and hosted on G2.com.
The price of this program is very high; it should be lower so that it can be more eye-catching in turn. Review collected by and hosted on G2.com.
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The prospector is great, once you learn how to use it. Webinars and links to past training material so I could learn at my own pace. The fact that in puts all my email trail with a client in 1 spot is great as well. Also, the group email and template creation saves time on mundane tasks. Review collected by and hosted on G2.com.
I wish the prospector could go a little deeper and search the web for more details. Navigation to templates could be improved. Review collected by and hosted on G2.com.