Top Rated Nilex Service Platform Alternatives
(99)
3.9 out of 5
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Verified User in Management Consulting
Enterprise(> 1000 emp.)
What do you like best about Nilex Service Platform?
The best part of Nilex is its wide variaty of features like ticket management, asset management, service catalogue, API management, Knowledge base management, self service portal and many more incorporated in one solution. Review collected by and hosted on G2.com.
What do you dislike about Nilex Service Platform?
The biggest drawback has been the customer support which is available upto limited extent and only through email communication. Also with every new releaze it in little unstable with the behaviour. Review collected by and hosted on G2.com.
1 out of 2 Total Reviews for Nilex Service Platform
4.0 out of 5
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Verified User in Consumer Services
Small-Business(50 or fewer emp.)
What do you like best about Nilex Service Platform?
Fully customizable for customer needs and develop modules according to ISTM standards. It follows best practice in development giving flexibile and scalable handling system. Review collected by and hosted on G2.com.
What do you dislike about Nilex Service Platform?
Nilex is not a very stable system in my opinion. Its an unstable system with freezes and our support team don't like the navigation used in this particular nilex. Review collected by and hosted on G2.com.
There are not enough reviews of Nilex Service Platform for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Jira Service Management
4.2
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Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
2
ServiceNow IT Service Management
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ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
3
Freshservice
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Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
4
SolarWinds Service Desk
4.3
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SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
5
Atera
4.6
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Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
6
SysAid
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SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
7
LogMeIn Resolve
4.4
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LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.
8
Autotask Professional Services Automation (PSA)
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Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Spiceworks Cloud Help Desk
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From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!
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Kaseya VSA
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Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.
Nilex Service Platform Categories on G2
