Nilex Service Platform
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Nilex Service Platform

By Nilex AB

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Nilex Service Platform Reviews & Product Details

Nilex Service Platform Media

Nilex Service Platform Demo - Self Service Portal
Whether you are customer or employee, as end user you can use variety of self-functions to perform tasks and requests in seconds on your own. Improve your productivity, learn new skills, reduce costs, get greater control and direct access to information.
Nilex Service Platform Demo - Mobile application
If you want to have easy and convenient access to system, use application in movement, response quickly on your requests from anywhere and check assets from a mobile device such as the iPad, iPhone or Android, this is perfect solution for you.
Nilex Service Platform Demo - Ticket Management
Transform from reactive to proactive Incident, Problem and Change Management with process automation, efficient data collection, impact assessment and trend analysis.
Nilex Service Platform Demo - Reports
Get right metrics and deliver value to your business. With Nilex Reports function, you will be able to track and measure data, based on your support volume and agent performance.
Nilex Service Platform Demo - Asset Management
Plot out your entire IT infrastructure. Enter all physical and non-physical components of your IT into one place. By keeping your assets up-to-date, you can easily see a complete map of your network from the perspective of a single component.
Nilex Service Platform Demo - Task Management
Manage projects and tasks for your employees, keep track of the work steps and used time for implementation. With Nilex Task Management you will get all your work done no matter where you are.
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Nilex Service Platform Reviews (2)

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Nilex Service Platform Reviews (2)

4.0
2 reviews
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Verified User in Management Consulting
IM
Enterprise (> 1000 emp.)
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"ITSM solution for Business"
What do you like best about Nilex Service Platform?

The best part of Nilex is its wide variaty of features like ticket management, asset management, service catalogue, API management, Knowledge base management, self service portal and many more incorporated in one solution. Review collected by and hosted on G2.com.

What do you dislike about Nilex Service Platform?

The biggest drawback has been the customer support which is available upto limited extent and only through email communication. Also with every new releaze it in little unstable with the behaviour. Review collected by and hosted on G2.com.

Verified User in Consumer Services
CC
Small-Business (50 or fewer emp.)
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"Nilex service platform"
What do you like best about Nilex Service Platform?

Fully customizable for customer needs and develop modules according to ISTM standards. It follows best practice in development giving flexibile and scalable handling system. Review collected by and hosted on G2.com.

What do you dislike about Nilex Service Platform?

Nilex is not a very stable system in my opinion. Its an unstable system with freezes and our support team don't like the navigation used in this particular nilex. Review collected by and hosted on G2.com.

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