NextMe Reviews 2025: Details, Pricing, & Features

Verified User in Restaurants

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Dec 14, 2018

"Very easy to use and train"

What do you like best about NextMe?

Love NextME simplicity and how quick it is to onboard your staff. The app is very slick and there is little to no training required to get started. Really helps us enhance our customers’ experience during dreaded wait times and also improves our customer retention rates. Review collected by and hosted on G2.com.

What do you dislike about NextMe?

While they are working on this feature, they need a customer admin portal for us to access the marketing content we display to our guests while they wait for their service. At the moment, NextMe uploads all of our marketing content on our behalf with a 48 hour turn around time Review collected by and hosted on G2.com.

What problems is NextMe solving and how is that benefiting you?

We’ve significantly improved our online reviews around poor wait times and our guest rentention rates have increased by 23% Review collected by and hosted on G2.com.

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Helpful?

Admin Approval Link

NextMe Overview

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What is NextMe?

NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers. Eliminate long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your business like never before. NextMe leverages proprietary historical data to help businesses quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in line can be done virtually, not physically. Join a generation of high-performing businesses who are empowering customers to make the most of their valuable time.

NextMe Details

Discussions

NextMe Community

Languages Supported

English

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Product Description

NextME is a mobile app for businesses to help their staff manage their waitlist of customers.

Seller Details

Seller

NextME Inc.

HQ Location

Chicago, IL

Twitter

@nextmeapp
272 Twitter followers

LinkedIn® Page

www.linkedin.com
29 employees on LinkedIn®

Overview Provided by:

John Yi ⏰

Entrepreneur⚡️Building a simpler way for businesses to manage their virtual waitlists⏳& serve more customers 🚀 We’re hiring!

Recent NextMe Reviews

2/28/2020

Christopher R.Small-Business (50 or fewer emp.)

5.0 out of 5

"Great App all around app!"

Great user experience with very helpful analytics. This app helps us efficiently notify potential customers by text when their table is ready as we...

12/14/2018

Verified UserSmall-Business (50 or fewer emp.)

5.0 out of 5

"Very easy to use and train"

Love NextME simplicity and how quick it is to onboard your staff. The app is very slick and there is little to no training required to get started....

NextMe Pricing

Free Plan

Free

500 Messages Per Month

Starter Plan

Starting at $49.99

3000 Messages Per Month

Business Plan

Starting at $79.99

5000 Messages Per Month

Custom Plan

See all 4 NextMe pricing levels

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NextMe Media

NextMe Demo - Track Guests in a Clean Layout

Our waitlist is powerful and intuitive. Get started in 5 minutes or less.

NextMe Demo - Customize Your SMS Notifications

Choose how and when you communicate with waiting guests to match your brand and intake process.

NextMe Demo - Build a Virtual Waiting Room

Engage with guests while they wait with a fully customizable Virtual Waiting Room. Guests can check their position in line, browse your menu, promotions, rewards programs, online inventory, merchandise, paperwork and more...

NextMe Demo - Recognize and Reward Repeat Visitors

NextMe will pre-fill guest data with information from their past visits to help you to speed up the intake process and offer a personalized experience.

NextMe Demo - Work Seamlessly Across Multiple Devices

You can use NextMe on mobile, tablet, or desktop. Your waitlist will automatically sync across all devices which makes collaboration easy.

NextMe Demo - Access Analytics and Reports

Quote wait times more accurately and understand your business performance like never before.

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Christopher R.

Review source: Organic

Feb 28, 2020

Great user experience with very helpful analytics. This app helps us efficiently notify potential customers by text when their table is ready as well as lets us dive deep into the numbers in order to make better decisions. We're a small store so this helps us keep our store from being over crowded and provide a better experience for everyone. Review collected by and hosted on G2.com.

We're had very few problems with Next me and when we do they resolve them very quickly. Review collected by and hosted on G2.com.

Recommendations to others considering NextMe:

Stop waiting! They have a bunch of qualifiers that help keep you organized and are constantly looking to improve their service and be ahead of the curve. Review collected by and hosted on G2.com.

We used to quote based on what we though was good information but using Next me we found that over a weekend, less than 2% of tables waited more than 1.5 hours and of the tables that were quoted more then 1.5 hours we only retained a small percentage. Using this information we helped inform our hosts to make better estimates and retain more customers. Review collected by and hosted on G2.com.