NetX | DAM Reviews & Product Details

The NetX staff is amazing, and their onboarding support was top-notch. It was really helpful to get properly acquainted and set up properly. Review collected by and hosted on G2.com.

Overall, speed could be improved. It very well could be my work's firewall, but it's sometimes laggy. Review collected by and hosted on G2.com.

With our needs being a bit specialized in terms of accessibility, the account team was willing to listen to the needs of our company and was able to provide the items we needed, as we needed them. Review collected by and hosted on G2.com.

Not much to say here as we have been very happy with our interactions with NETX. If I could nitpick, it would be better accessibility for blind users, but that is a niche that not many people are familiar with. Review collected by and hosted on G2.com.

NetX has excellent customer service. Onboarding was thorough and the migration into NetX was very smooth. The admin functions of the system are robust and the documentation in the Knowledge Base makes everything very easy. As for the UI, we rolled out to all of our users more than a month ago and have had nothing but positive feedback so far. Review collected by and hosted on G2.com.

I haven't come up with anything I dislike about the product or the NetX team. Any features/fixes can be requested and voted on by NetX customers. So far, all of our needs are included in the product. Review collected by and hosted on G2.com.

NetX is straightforward to set up once you work with your implementation partner to get the process started. It integrated pretty seamlessly with our archival system once we identified the metadata fields we wanted to sync over to NetX. We were able to get our system up and running pretty soon after starting the project. The one item to be aware about is managing your intermediate database, unless you're fine with a direct connection from NetX to your archiving system.

For us, we went with the former for our own purposes, and the team at NetX were helpful in troubleshooting a slight problem we had. Now that everything's set up, we're good to go! Review collected by and hosted on G2.com.

The UI could use a bit of updating. Being on the engineering side myself, I can see some basic Material UI is being used, which can be a little finicky at first with the animations. Aside from that, nothing else to note. Review collected by and hosted on G2.com.

NetX has a huge range of features that can accommodate many different workflows and use cases, but the interface is so well designed that you never feel overwhelmed by options. The UX is very intuitive and clear. The onboarding process was extremely well-planned and thorough so that our team was well-equipped to jump right in on launch day. In the first month of use, we saw huge improvements in our teams' productivity and feel that we're now really well set up for future growth. We feel very supported by the NetX tech support site as well as the team from the demo all the way through implementation. We looked at dozens of DAMs and could not have been happier with choosing NetX. Review collected by and hosted on G2.com.

I cannot think of anything that we dislike about NetX. It is an extremely good fit for our company and the user experience has been virtually flawless from the beginning. Review collected by and hosted on G2.com.

The onboarding process was great, it was really informative and customizable to our needs. We also found implementing / setting up the DAM to be relatively intuitive and user-friendly. Additionally, when we've needed support, NetX has been quick to respond to our requests. Review collected by and hosted on G2.com.

There are certain features that I hope NetX develops in the future, particularly adding advanced search options to the portals and also adding the functionality to highlight the search term when searching text within documents. Review collected by and hosted on G2.com.

A totally comprehensive archive package that allows for detailed customization. Review collected by and hosted on G2.com.

It is sometimes complicated to navigate although the tutorials have been excellent. Review collected by and hosted on G2.com.

It is full-featured and intuitive. It's easy for end-users to figure out with minimal training (the online resources are fantastic). The onboarding was extremely good. Support is responsive too, although I don't have much experience which also speaks well about NetX. Review collected by and hosted on G2.com.

I can't think of anything which may be hard to believe. The few requests we've had for changes have already been implemented in the 15 months since we started using it. Review collected by and hosted on G2.com.

Customized metadata inputs are very helpful. User friendly Review collected by and hosted on G2.com.

Filenames should be visible across the board Review collected by and hosted on G2.com.

1. Affordable

2. User friendly

3. Neat features

4. Good customer service

5. Reliable for data management Review collected by and hosted on G2.com.

1. UI can be more intuitive and engaging

2. More room to have innovative features Review collected by and hosted on G2.com.