---
title: NetX | DAM Reviews
meta_title: 'NetX | DAM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 64 reviews by the users' company size, role or industry to
  find out how NetX | DAM works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 64
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# NetX | DAM Reviews
**Vendor:** NetX  
**Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 64
## About NetX | DAM
NetX is an affordable, easy-to-use Digital Asset Management platform with a knowledgeable, helpful team. With 20 years of DAM experience, NetX can quickly guide your team through a successful implementation based on tried and true best practices and decades of use cases. We&#39;ll get your team set up and trained to make any future changes to your DAM workflows. Our UI is clean and intuitive, leading to a quick user-adoption rate! Our customers continually describe our UI as &quot;extremely easy to use,&quot; our team as &quot;Helpful and friendly,&quot; and our solution as &quot;Powerful.&quot; “NetX has the rare reputation in the DAM industry of excelling in customer service.” — RealStory Group



## NetX | DAM Pros & Cons
**What users like:**

- Users value the **powerful asset management capabilities** of NetX | DAM, enabling efficient storage and retrieval of digital assets. (1 reviews)
- Users value the **powerful asset management capabilities** of NetX | DAM, facilitating efficient storage and retrieval of digital assets. (1 reviews)
- Users value the **powerful metadata management** of NetX | DAM, enhancing efficiency in storing and retrieving digital assets. (1 reviews)

**What users dislike:**

- Users find the **limited customization** options for metadata and workflows hinder their ability to meet specific needs. (1 reviews)
- Users find the **poor navigation** of NetX | DAM frustrating, making asset retrieval overly complicated and time-consuming. (1 reviews)

## NetX | DAM Reviews
  ### 1. Great for large universities!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelsea H. | Writer and Editor, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2017

**What do you like best about NetX | DAM?**

I love that our university can easily share logos, templates, and photos without a drive or an emailed file.

**What do you dislike about NetX | DAM?**

It took a bit of setup initially, but it was worth it.

**What problems is NetX | DAM solving and how is that benefiting you?**

We don't have to use google drive, emails, or physically hand off files to one another anymore with a DAM system in place.

  ### 2. NetX for any size business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2017

**What do you like best about NetX | DAM?**

Working across the US, having our assets all in one place in the cloud and easily searchable has been invaluable for our marketing team. 

**What do you dislike about NetX | DAM?**

We're hoping for a Slack integration! It seems the NetX team is very receptive to suggestions for integrations, so I have the utmost confidence we will see one in the near future. 

**What problems is NetX | DAM solving and how is that benefiting you?**

Our Marketing lead has been working offsite and was struggling to hunt down assets for newsletters and other media.  Now, all of our assets live on the cloud and are easily searchable.  They have gained much more independence being able to locate assets on their own.

  ### 3. NetX in Archives

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2017

**What do you like best about NetX | DAM?**

The NetX staff are very responsive.  Usually have a reply within a few minutes.

**What do you dislike about NetX | DAM?**

Haven't found anything to dislike yet. Very satisfied.

**What problems is NetX | DAM solving and how is that benefiting you?**

We needed a robust flexible software able to host information for use in current and future business inquiries.  NetX was able to evaluate what we needed and work with us to design the product we are using today.

  ### 4. Excellent Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kirsten M. | Graphic Designer, Digital Communications Technology, University Communications, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2016

**What do you like best about NetX | DAM?**

NetX has an excellent support service. After submitting a support request, response is always same day, usually within an hour or two. Customers are kept in the loop on progress and all of my issues have been fixed quickly.  If any issue requires follow-up, NetX is always responsive and has even reached out via phone on occasion.  

The leadership of the company is very accessible and open to conversation regarding future features. Their approach is not one-size-fits-all; they are responsive to helping customers solve their business problems in the most effective and efficient way possible. We chose NetX over other mid-range DAM providers because of their flexibility and willingness to track our roadmap with their services.

**What do you dislike about NetX | DAM?**

Our onboarding and training was a bit ad hoc, and this was mostly due to the fact that we came on during a major software upgrade. NetX needs to work more on documentation, but they are aware of this and are making progress.

**What problems is NetX | DAM solving and how is that benefiting you?**

Our photography assets were stored physically on hard drives, as slides, on CDs, and even as prints. We also had a paper process for managing model releases which was not attached in any way to the actual assets, leaving us vulnerable to legal issues. Our NetX Dam is now being used by over 40 campus communicators, sharing the same assets which are all digitally attached to their original releases. We are also able to approve or reject downloads on specific assets and have found this very helpful in managing our visual brand. We are looking at expanding our DAM to handle all brand assets in the future.

  ### 5. NetX Large Scale

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2017

**What do you like best about NetX | DAM?**

Scalability for a large asset collection for large files some exceeding 2GB.  Diverse file handling with extensive permission levels.

**What do you dislike about NetX | DAM?**

Metadata updates have a lag time that previous DAM did not have.

**Recommendations to others considering NetX | DAM:**

Integrates well wither other workflow systems such as Jira and other databases.

**What problems is NetX | DAM solving and how is that benefiting you?**

Archiving source images files for renditions and distribution channels.

  ### 6. NetX Customizeable 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2016

**What do you like best about NetX | DAM?**

I like the look and ease of the brand portal. The layout is easy for consumers to find what they are looking for in professional, clean and neat layout design

**What do you dislike about NetX | DAM?**

The customization on the backend is currently in a spot that makes it difficult to make updates or changes to the assets you are controlling for presentation on the brand portal side. It's not at an efficient level yet, and the documentation is still catching up to a non-technical level for their knowledge base.

**Recommendations to others considering NetX | DAM:**

Be aware that they expect you to have a more technical background. Our team was small, doing this as a side project, and weren't technical folks - only one of us had software administration background, but never worked with a DAM before. Our ramp up time was significantly delayed by having to learn little things as we went, whereas a more technical background may have understood all the terminology and concepts more quickly. It is NOT an out of the box configuration, where you simply decide folder access and permissions - it requires quite a bit more lift than we expected when we first looked into a tool like this and were comparing them with far more expensive options. We likely might have benefited from hiring a consultant to help.

**What problems is NetX | DAM solving and how is that benefiting you?**

We needed to be able to not have to email our assets individually, whether they be marketing materials, implementation documents, or other knowledge pieces to our clients. Our current method was not secure or efficient, so this tool allows us to put everything in a one-stop shop for our clients that allows them the ease to get what they need when they need it without overburdening our account managers. We've been able to get our materials straight to our clients in an easy, scalable format.

  ### 7. Heading in the right direction but still some kinks to work out

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2016

**What do you like best about NetX | DAM?**

The brand portal is nicer than having clients use Box. 

Once Dan took over the implementation, things were great and we started learning about the tool and what needed to be done.

**What do you dislike about NetX | DAM?**

Implementation started out really rough. Documentation initially provided was basically a spreadsheet with a couple of data examples with no context. 

Certain features seem to be buggy. Sometimes we need to perform tasks twice in order for files to display in the brand portal. Some files didn't seem to appear at all.

Using Flex for the auto tasks is rough. The experience could be much better or move that functionality to the admin portal side and improve the flow there (task order display, scrolling, etc)

Having to contact NetX to restart the service. I'm not sure if we are the only ones that routinely need to create new auto tasks but it would be nice to do the restart ourselves.

**Recommendations to others considering NetX | DAM:**

Spend a lot of time up front thinking about the folder structure and auto tasks you're creating. We have 2 different client bases so looking back it may have been better to create 2 brand portals rather than using access to control what users see.

**What problems is NetX | DAM solving and how is that benefiting you?**

Our clients couldn't previously access Box to download files. 
It's much visually nicer than Box.

  ### 8. NetX Digital Asset Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2016

**What do you like best about NetX | DAM?**

I like the ease of creating new folders and dragging and dropping files in the most recent versions of NetX. I am a super user, and previous versions lacked some of this user experience. I like how easy it is to share files with people outside of our organization. The "relationship" tab is especially helpful for our designers who use indd files and need all of the linked files as well. 

**What do you dislike about NetX | DAM?**

I have some issues with the search functionality, sometimes it doesn't pull up a file even when the search is basically the exact file name. 

**What problems is NetX | DAM solving and how is that benefiting you?**

We have a team of freelance designers who don't work on site, so we can't simply store our files on our local servers. We need a way to share files with internal employees as well as our external freelancers. 

  ### 9. Great product, waiting patiently on FLEX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2016

**What do you like best about NetX | DAM?**

Great search function. Site is robust, once you know how to use it you can accomplish a lot of cool things and even more in the Flex site. It's intuitive to a point - but not 100% consistently. The site is fast to load and downloads are good too. There's a good admin interface with lots of flexibility given to admins.

**What do you dislike about NetX | DAM?**

Interface, but a lot of that will be fixed in HTML5. Would like to see more control/easier to control on the emails that the system sends.

**Recommendations to others considering NetX | DAM:**

Keep pushing for Flex and user interface. Making things easy to do.

**What problems is NetX | DAM solving and how is that benefiting you?**

We use NETX as a repository and to share content. It helps us get assets to a lot of users without much effort.

  ### 10. Great product idea.  Company still in infancy.  

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marisa O. | Engagement Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2016

**What do you like best about NetX | DAM?**

The portal is a great looking interface and the pricing was much better than other products we reviewed.  

**What do you dislike about NetX | DAM?**

It took a very long time to get up and running - the level of on boarding support we got was pretty minimal.  It seems as though there is a lack of support documentation that other clients would want.  We have to ask for upgrades, but when we do they are speedy.

**What problems is NetX | DAM solving and how is that benefiting you?**

We are resolving an issue with version control and with some clients who have been unable to access documents through box.  

  ### 11. Netx

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2016

**What do you like best about NetX | DAM?**

I like the search. It is phenomenally good. I also like the company. They are always helpful, responsive, and provide very custom solutions. 

**What do you dislike about NetX | DAM?**

It is very powerful, and sometimes it's hard to remember how to do the more sys administrative tasks because there are womanly possible options and ways to configure the system. 

**What problems is NetX | DAM solving and how is that benefiting you?**

It is very useful for sharing pictures with people outside my organization. 

  ### 12. I like the product a lot, the people & the company are great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2016

**What do you like best about NetX | DAM?**

The knowledge and subject matter expertise of anyone/everyone I deal with. 
The product itself is easy to use, There is minimal time spent on training and support, which required a FTE with our previous system. 

**What do you dislike about NetX | DAM?**

I don't have any major complaints.      

**What problems is NetX | DAM solving and how is that benefiting you?**

Business Problems: The typical problems addressed by DAM. 
Benefits: Time savings, cost savings.

  ### 13. Working on a DAMS migration to NetX

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2016

**What do you like best about NetX | DAM?**

Functionality and integration capability; logical interface for everyday users.

**What do you dislike about NetX | DAM?**

Like any DAM, it's a steep learning curve for admins.

**What problems is NetX | DAM solving and how is that benefiting you?**

Centralized access to assets, integration with other databases. Once fully implements, "one touch" processing of assets -- load, describe, and they automatically appear in all resources.

  ### 14. NetX is an effective tool for categorizing and describing digital assets.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Photography

**Reviewed Date:** December 08, 2014

**What do you like best about NetX | DAM?**

I liked the ease of batch processing in NetX. I could append descriptive metadata to hundreds of assets at once as well as add/move them to a new category easily. Creating PDFs and sharing zip files are also handy features in addition to saving multiple "carts" that you can come back to later. The ability to choose a file size when downloading files is necessary in today's world because the end user may need a high resolution for printing a large banner or a low res file for sharing via social media. It's also easy to push out to social media outlets from NetX. 

**What do you dislike about NetX | DAM?**

Only the final version of video files could be uploaded. NetX is good for a variety of formats (jpeg, tif, raw, PDF, vAdobe files, Microsoft files, mp4, etc.) but not a good workflow tool regarding large video files. We used a separate system altogether for our video workflow, and only uploaded the final compressed mp4 files into NetX. Though, the video preview feature is nice. 

**Recommendations to others considering NetX | DAM:**

Always check the Knowledge Base before submitting a tech support query. The answer may already be there. NetX is good about keeping clients up to date on product changes. 

**What problems is NetX | DAM solving and how is that benefiting you?**

NetX helped streamline the process of uploading and sharing photography with all of the company staff. It has been a huge timesaver.  Though, the true benefit comes from the staff who are managing the DAM. A monkey can upload files; it takes time and work to choose which categories to upload to, and what metadata tags to add. If the digital assets aren't made searchable by the staff maintaining the system, then the system won't work. NetX is an excellent "out of the box" software for those who already have a good staff in place who are well organized enough to manage the ingest of the assets as well as making them searchable. 


## NetX | DAM Discussions
  - [Typical clients?](https://www.g2.com/discussions/typical-clients) - 1 comment, 1 upvote
  - [Is NetX a Cloud or On-Premise platform?](https://www.g2.com/discussions/5136-cloud-or-on-prem-licensing) - 2 comments, 1 upvote

- [View NetX | DAM pricing details and edition comparison](https://www.g2.com/products/netx-dam/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+13%3A17%3A52+-0500&secure%5Bsession_id%5D=414dce9d-3d6f-40c2-a6ec-ab29903ee3e6&secure%5Btoken%5D=dc1a9986b124a435ee247e9e7f07464114d3c0a5a5b572a7f9a90988d5d75c51&format=llm_user)
## NetX | DAM Integrations
  - [Collection Space](https://www.g2.com/products/collection-space/reviews)
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [SAML Single Sign-On](https://www.g2.com/products/saml-single-sign-on/reviews)

## NetX | DAM Features
**Interface and Performance**
- Import/Export
- Organizational Interface
- Search
- File Preview
- Analytics

**Asset Management**
- File Types
- Metadata
- File Transformation
- Versioning
- Expiration
- Watermark
- Digital Rights Management
- Brand Guidelines

**Media Types**
- Video
- Audio
- Images

**Administration**
- Workflow Management
- User, Role, and Access Management
- Brand Portal
- Integration with Creative Software
- Integration with Marketing Software

**Agentic AI - Digital Asset Management**
- Cross-system Integration

## Top NetX | DAM Alternatives
  - [Bynder](https://www.g2.com/products/bynder/reviews) - 4.5/5.0 (1,128 reviews)
  - [Canto](https://www.g2.com/products/canto/reviews) - 4.4/5.0 (1,747 reviews)
  - [Brandfolder](https://www.g2.com/products/brandfolder/reviews) - 4.4/5.0 (1,371 reviews)

