NetApp's Virtual Desktop Service Reviews & Product Details

The best thing is the ability to deploy the virtual desktop It is not complicated to manage as well. Review collected by and hosted on G2.com.

The support for NetApp's Desktop Service needs work. Review collected by and hosted on G2.com.

It is a very interactive remote access platform that has a better UI and less lag time. I recently used it with one of our service vendors and it was really nice. Review collected by and hosted on G2.com.

Nothing much, just the regular bug fixes needs to be done so that it runs on a seamless fashion Review collected by and hosted on G2.com.

The Virtual Desktop they provide is very reliable and easy to access, with less chaotic processes Review collected by and hosted on G2.com.

Right now, we are not facing any issues, which is good, but if there is one improvement, then that is to improvise the documentation Review collected by and hosted on G2.com.

Being able to access my legacy server apps from anywhere. Review collected by and hosted on G2.com.

Lack of an actual app. Just uses rdp on pc and mobile. Review collected by and hosted on G2.com.

CloudJumper's offering allows both my technical and not-so-technical clients to ditch their self-hosted servers (and the IT responsibilities that come with them!) and transition to a hosted platform with ease.

They demystify the CLOUD for customers who just want someone else to take care of the technical details so they can get on with their own work.

Their customer service is second to none. When a customer has a problem, it's treated as a high-priority and resolved ASAP. Review collected by and hosted on G2.com.

They sometimes use self-coined terms to refer to their various offerings/packages and that can be a little confusing. Review collected by and hosted on G2.com.

Cloudjumper has built a vendor-agnostic system that works across virtualization platforms, hosts, requirements, and can be managed from techs with low skills to custom management. The permissions are sufficiently granular that the platform itself can also be passed as a service to give the customer with their own in-house staff access to their own automation.

Cloudjumper's support has been on point, and highly responsive to both routine support requests and emergency situations. Review collected by and hosted on G2.com.

Cloudjumper has been ambitious in the breadth of their compatibility, so sometimes it may take a bit for the automation engine to catch up to the latest updates to a virtualization host that changes their API, but they do a good job of responding in real time to such events.

You do still need to understand the specific virtualization and systems to leverage Cloudjumper;s cloud workspace engine, but it simplifies much of the back-end and operational structures. Review collected by and hosted on G2.com.

Stable Platform with amazing customer service staff.

The management console is straight forward with almost all pertinent information residing on the dashboard with very fast loading time. Review collected by and hosted on G2.com.

The monthly invoice breakdown at first was difficult to understand. Review collected by and hosted on G2.com.

My account rep for Cloud Jumper, Kelly Soto, was fantastic. She's one of those people who at least appears to be working all the time, and she was always there for me if I needed to accelerate something faster than standard turnaround times. Review collected by and hosted on G2.com.

The trade-off of "control" you have when you use a WAAS (or "DAAS") service. That has nothing to do with CloudJumper, specifically, it's just the name of the game. You give up control for extra security and for somebody else to manage the workspace. Ultimately, it was critical to my vision for my company that we be able to video chat with one another within our workspace, and WAAS, including Cloujdjumper, just doesn't support that. Review collected by and hosted on G2.com.

Channel only partner, month to month and no long term contracts, ease of use, ease of deployment, CloudJumper provides level 2 support, profit margins are excellent, great team to work with to build your cloud business. Review collected by and hosted on G2.com.

The partner portal and quoting tool could be organized better. Not really a dislike just a suggestions as the tools work well. Review collected by and hosted on G2.com.

The customer service, easy of use, amazing usability and solutions have helped us be for efficient that we have ever been. Review collected by and hosted on G2.com.

There is nothing I dislike about this service Review collected by and hosted on G2.com.