Nerdio Manager Reviews (231)

Reviews

Nerdio Manager Reviews (231)

4.7
231 reviews

What do users say?

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Users consistently praise the ease of use and fast setup of Nerdio Manager, highlighting its ability to simplify Azure Virtual Desktop management and automate complex tasks. Many appreciate how it enhances productivity by reducing administrative overhead and providing clear cost visibility. However, some users note that the licensing costs can be high, which may limit its accessibility for smaller businesses.

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A whirlwind of ease and efficiency"
5/5
What do you like best about Nerdio Manager?

Common sense approach to the interface and functions and extensibility, and a real sense of service delivery approach to what it does and how it accomplishes it. From day one, just getting started, resources are quickly available to help you get started and evolve the delivery of your services over time. As your use case and needs evolve, they have a healthy community, and a resource catalog of engineers to help get you where you need to be, running healthy and cost efficient. If it doesn't do it outright, their representatives and support resources typically know exactly how you can accomplish the desired result in other methods, often more than one option. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

Nerdio Manager has few downsides. It is focused to a specific area of technology and includes the vast majority of components related to the technology area. All areas where I have recognized room for improvement have been accepted as feedback and in many cases improved over time with future releases. Any technology integrating in the Microsoft Cloud Ecosystem has potential for integration with other services across a wide area. Despite this, Nerdio keeps a laser focus on their core solution and value proposition, being careful not to stray too far from the focus area. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"Why would you not use Nerdio?!"
5/5
What do you like best about Nerdio Manager?

The biggest and most obvious factor is the cost savings.....first and foremost just running Nerdio for its advanced auto scaling capabilities is saving us over £5,000 per month in Azure spend as opposed to running native AVD...that is not even on a big farm and essentially makes Nerdio free for us plus the extra savings.

After the obvious cost savings it has so many features I user personally day to day, scripted actions, storage account scaling and much more.

Its easy to use and the web interface is laid out well.

I have had to use customer service twice and both times they were in contact with me in around 2-4 hours.

Nerdio is in use daily within our organisation by all Service Desk & Infrastructure members.

To summerise, if you are lookin at deploying AVD and not planning on using a tool like Nerdio you will need a very good reason as to why. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

There is little to dislike but if I had to pick something at a stretch for this to be a balanced review.... I would say the lack of monitoring within Nerdio itself as it relies on native Azure monitor reporting. Also the fact that there is no option to scale storage accounts in-out based on % used trigger, only a latency trigger is currently available. Thats about it. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Top-Notch Software that just keeps getting better!"
5/5
What do you like best about Nerdio Manager?

Easy to use, its so much better than native management and saves us a ton of time with its automations! The autoscaling and gold image management deserve special mention! Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

There is a minimum spend commit, which should be lowered or ideally removed. Some months we should be spending less but are still hitting that threshold so wasting money. Review collected by and hosted on G2.com.

JL
John L.
Senior Azure Cloud Engineer
Mid-Market (51-1000 emp.)
"Nerdio Automated many of the process we were doing manually."
5/5
What do you like best about Nerdio Manager?

I like how Nerdio is very easy to setup and very easy to understand for future expansions. Creating new hostpools are very simple and saves allot of headaches for managing permissions and users. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

Reports could be better. many of the reports are in need for improvements. Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

Thank you for this feedback. Reporting is an area we plan to enhance, as we have had similar feedback from many customers!

PL
Phil L.
Systems Engineer
Small-Business (50 or fewer emp.)
"Nerdio Manager makes it easy"
5/5
What do you like best about Nerdio Manager?

Nerdio Manager's automations cuts the time SIGNIFICANTLY that it would take to manage Azure Virtual Desktop otherwise. Things that would take HOURS to do manually (setup/vm images/scripted taks) happen in minutes with NMM. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

Only downside is the learning curve if you have no previous Azure expierence. I did have previous Azure expirence and NMM actually helped me understand some aspects of Azure quicker. Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

It's great to hear that Nerdio Manager is helping you streamline the management of your Azure Virtual Desktop clients and reduce after-hours work. We appreciate your feedback and are committed to providing tools that make your job easier and more efficient.

RT
Rob T.
Sr. IT Support Analyst
Enterprise (> 1000 emp.)
"AVD Deployment Simplified"
5/5
What do you like best about Nerdio Manager?

Our company can save 100's thousands of dollars a year, with their auto -scale features of scaling in unused hosts and reducing disk sizes when hosts are powered down Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

The error reporting on failures of tasks can be a little vague or difficult to assist in getting to the bottom of an issue Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

We try to provide useful information in our errors, but there is always room for improvement. Please check out our support documentation and forums for help on error reporting. We also run Enterprise bootcamps to help administrators get up to speed!

SM
Shauna M.
Tier II Technician
Small-Business (50 or fewer emp.)
"Nerdio Manager has completely revolutionized my world of IT management"
4/5
What do you like best about Nerdio Manager?

Imagine having a tool that's as flexible as a yoga master, as easy to use as your favorite app, and as automated as a self-driving car. That's Nerdio Manager for you! With top-notch security and stellar support, it's become my go-to, can't-live-without solution for keeping my IT operations running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

New users learning curve

pricing for smaller businesses

The initial setup for large environments can be complex Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

We're thrilled to hear that NME has revolutionized your IT management experience! Please check out our support documentation and forums for help on getting started. We also run Enterprise bootcamps to help administrators get up to speed!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Nerdio is pretty great!"
4/5
What do you like best about Nerdio Manager?

I really like how it simplifies everything so much. I did not personally implement it myself so I cannot speak to that however managing it is great. Everything you need to do under one console. You will very very rarely need to sign in to Microsoft 365 admin.

I have also received great support when needed Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

When Nerdio breaks or if you have any weird issues they can be pretty tricky to track down and solve but again support is great and happy to assist Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

We're happy to hear that Nerdio Manager has been beneficial for provisioning thin clients and simplifying the new user setup process. Thank you for your feedback!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Quality AVD Solution for MSPs"
5/5
What do you like best about Nerdio Manager?

Scalability and easability to manage multi-tenant avd solutions. Also the ability to scale with billable hours and usage in mind. Very easy to implement and our engineer guided onboarding was excellent. Great margins for us and our customers have had success adopting the avd platform. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

Not much to dislike other than the learning curve of manageability. We likely could have taken more training courses before pushing for adoption. Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

Thank you so much for sharing your feedback - we are glad to hear about your experience with Nerdio Manager!

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Nerdio MSP Review"
4.5/5
What do you like best about Nerdio Manager?

East of management, simplistic interface. Review collected by and hosted on G2.com.

What do you dislike about Nerdio Manager?

Still lacking several feature sets which are similar to Citrix or Horizon for management Review collected by and hosted on G2.com.

Response from Kaitlyn Ethier of Nerdio Manager

Appreciate the feedback! We're always open to hearing which features you want us to build. Please visit our community forum and post your feature requests. Our product managers are always keeping a close eye on great ideas that are being posted!