fast turn around time and good communications! Dean is the man Review collected by and hosted on G2.com.
There was nothing that I've ever experienced that I did not like. Review collected by and hosted on G2.com.
Quick response of staff. Ease of access. Review collected by and hosted on G2.com.
Not much to dislike. Easy to reach and easy to work with Review collected by and hosted on G2.com.
RDX has knowledge levels for everything. We have some older Sun equipment running an app that was custom written back in 2000 or so. Needless to say we no longer have the application writer nor the support staff that built the systems. The server tanked as did the storage array and RDX was able to get us to a point that the system was able to boot and eventually back to a running state. Without RDX, our circulation system would still be dead in the water. Review collected by and hosted on G2.com.
Nothing, very professional and knowledgable. Helped us with every step and checked back randomly after we were back up and running. Review collected by and hosted on G2.com.
Very knowledgeable and friendly staff. They monitor our systems 24/7/365 and resolve issues with limited guidance from our IT staff. They have saved our systems from crashes many times. Review collected by and hosted on G2.com.
Nothing. There really isn't any improvement needed by RDX. Review collected by and hosted on G2.com.