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4.7 out of 5
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Navisite Services
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34 Navisite Services Reviews
4.6 out of 5
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Overall Review Sentiment for Navisite Services
Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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PI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
The DBA and Operation Team supports us understanding the urgency Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
There is nothing I would to change at NS, but would like the good work to continue Review collected by and hosted on G2.com.
GT
Verified User in Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
The ease of use of their portal and their customer service is excellent. Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
I, for one, did not see any things that I disliked from my interaction with Navisite. Review collected by and hosted on G2.com.
AT
Verified User in Translation and Localization
Enterprise(> 1000 emp.)
What do you like best about Navisite Services?
The team was very helpful in the implementation process Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
Sometimes they are difficult to get ahold of for support Review collected by and hosted on G2.com.
GC
Verified User in Computer Software
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
Uptime and seamless maintenance
Customer support response Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
With the changes and updates to services provided over the last few years, there isn't much to dislike at this point. Review collected by and hosted on G2.com.
PA
Verified User in Airlines/Aviation
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
The best part about using navisite is that we have very few problems Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
When we do have problems sometimes it is hard connecting to the right people Review collected by and hosted on G2.com.
PC
Verified User in Computer Networking
Enterprise(> 1000 emp.)
What do you like best about Navisite Services?
Dedicated team to work with us
Escalation Path
Account Manager - Availability Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
Global Coverage - DCs across the globe
US DC should be an advantage Review collected by and hosted on G2.com.
GH
Verified User in Hospital & Health Care
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
Customer service to address or follow up our requests through our ticket system. Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
Sometimes lack of updates on the ticket system from the techs. Review collected by and hosted on G2.com.
AT
Verified User in Telecommunications
Small-Business(50 or fewer emp.)
What do you like best about Navisite Services?
The team that supports our account and their professionalism. Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
Most interaction is at the admin level rather than the user level with the Navisite teams. Review collected by and hosted on G2.com.
CA
Verified User in Automotive
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
Infrastructure availability and support. Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
Limited manageable services and node replications. Review collected by and hosted on G2.com.
GM
Verified User in Medical Practice
Mid-Market(51-1000 emp.)
What do you like best about Navisite Services?
Ease of use. Infrastructure is well established and secure. Review collected by and hosted on G2.com.
What do you dislike about Navisite Services?
The facility was in need of a management change and a plan for the future...which it just received. Review collected by and hosted on G2.com.
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