N-able Mail Assure Pros and Cons

From trial to implementation and after sales, support is most helpful, the software interface is easy to work, well categorized for ease of configuration, example incoming or outgoing emails. There is also an option to train email spam. Awaiting the Outlook integration would be a nice to have option to assist users to manage their spam. Review collected by and hosted on G2.com.

Not many negatives to say about the product. The price did go up considerably compared to maxfocus.Billing system, automated can be abit of a nuisance. But the account manager sorts it out. Review collected by and hosted on G2.com.

Very in depth. Lots of options and features to allow mail filtering without hindering client business abilities. Uses adaptive learning to find any anomalies and starts blocking automatically. Has significantly cut down on spam and phishing emails for all our clients.Allows for easy mail archiving. Review collected by and hosted on G2.com.

Steeper learning curve at the beginning. But once you get through the first set up it is pretty easy from there. Review collected by and hosted on G2.com.

Great tool for us to manage our clients email traffic. Does a great job filtering Phishing email., spam, etc. Review collected by and hosted on G2.com.

I do not see any issues at this time, however would like to see some better analytical reports Review collected by and hosted on G2.com.

Easy to use search functions/filters when looking into mail logs etc.

Menu functions laid out in a sensible manner.

Quick live support when i run into issues.

good customisation options when setting up logon views. Review collected by and hosted on G2.com.

spam catchrate can be a bit spotty , we have had emails get through a customers filter with the same score settings as our own but when they send it over to us to check it gets caught by our spam filter. Review collected by and hosted on G2.com.

Easy to use and control once initial setup is done with a simple MX record change. Review collected by and hosted on G2.com.

Not able to use single sign on for our multiple users. Review collected by and hosted on G2.com.

The Mail Assure interface is very user friendly and easy to navigate, providing plenty of customisation options for tweaking SPAM threshold settings. The logs have plenty of filtering options making it quick to find problematic emails. Review collected by and hosted on G2.com.

Currently not integrated enough with the other Solarwinds products via SSO. Would also like to see more options when dealing with archiving such as hidden archives from previous accounts. Review collected by and hosted on G2.com.

I like how easy the setup was and how intuitive the web interface is. Review collected by and hosted on G2.com.

So far I have not found anything that I dislike about Mail Assure. Review collected by and hosted on G2.com.

In truth we moved all our customers quickly and en-masse to this platform, and once set up and configured the ongoing maintenance is zero - all driven by user actions. Review collected by and hosted on G2.com.

Well, initially there was some functionality that we lost from the previous platform, but SolarWinds worked with us, listened and brought changes forward before we committed. Review collected by and hosted on G2.com.

Mail Assure ensures that our clients are protected from all the email nasties that are out there! It also protects the reputation of clients by filtering sent emails as well. Review collected by and hosted on G2.com.

Logs are a little slow at showing emails, especially important if a user has sent a password protected attachment and we need to release it, sometimes takes an hour for these to appear in the logs. Review collected by and hosted on G2.com.

The system doesn't require extra configuration to start filtering right away. Review collected by and hosted on G2.com.

The interface and menus can be a bit clunky. Looking forward to the interface overhaul. Review collected by and hosted on G2.com.