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N-able Mail Assure Reviews & Product Details - Page 2

N-able Mail Assure Overview

What is N-able Mail Assure?

N-able™ Mail Assure is cloud-based email security helps you and your customers stay in control and protect inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving. Proprietary filtering technology, combined with real-time pattern threat recognition and machine learning technology, helps protect users against advanced phishing attacks, ransomware, malware, spam, and other email-borne threats. N-able™ Mail Assure offers: • Advanced threat protection for inbound and outbound email • Built-in 24/7 email continuity to maintain business productivity • Encrypted, long-term email archiving • A Private Portal for specifically business-critical emails • 99.99% malware catch rate, as certified by Virus Bulletin: https://www.virusbulletin.com/virusbulletin/2022/06/vbspam-comparative-review/ • A multitenant web interface designed for your technicians and end-users • Seamless integration with Microsoft 365™ • Quarantine reports to give users visibility over email flow

N-able Mail Assure Details
Product Website
Languages Supported
Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
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Product Description

N-able Mail Assure offers an ultra secure, ultra reliable email protection and archiving platform that protects businesses from phishing, malware, and other email-borne threats. Mail Assure provides best-in-class email protection and email archiving with unparalleled service stability and excellent user experience

How do you position yourself against your competitors?

N-able™ Mail Assure is an affordable, consumption-based solution. Customers are not locked into long-term commitments. The technology has been in-house developed, safeguarding over 23 million mailboxes which fuel our machine-learning technology.


Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,347 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
Description

N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers. n-able.com


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Overview Provided by:

Recent N-able Mail Assure Reviews

furqan a.
FA
furqan a.Small-Business (50 or fewer emp.)
3.5 out of 5
"Feedback about n able mail"
It is good for use like a user friendly and strong email security and advanced fileter
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"It was easy to use, but didn't see value in that."
I did enjoyed that e-mail security was good.
Matei N.
MN
Matei N.Small-Business (50 or fewer emp.)
5.0 out of 5
"N-able Customer Feedback"
Mail Assure does a great job with spam, and the continuity feature is really helpful. However, the support can be slow. If you're okay with that, i...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

N-able Mail Assure Media

N-able Mail Assure Demo - N-able Mail Assure dashboard
Use our multitenant management console with an intuitive wizard-driven dashboard to onboard and manage as many clients as you want.
N-able Mail Assure Demo - Private Portal policies view
Private Portal allows partners to extend protection of outgoing email beyond the devices that they manage to the recipients of the messages (who can be a security risk when business-critical data is being exchanged).
N-able Mail Assure Demo - N-able Mail Assure M365 sync
Mail Assure seamlessly integrates with Microsoft 365™
N-able Mail Assure Demo - Mail Assure filtering scheme
Protect your business communication with powerful email filtering with Mail Assure

Official Downloads

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Video Reviews

67 N-able Mail Assure Reviews

4.0 out of 5
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67 N-able Mail Assure Reviews
4.0 out of 5
67 N-able Mail Assure Reviews
4.0 out of 5

N-able Mail Assure Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for N-able Mail AssureQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about N-able Mail Assure?

It's features which are easy to use. Interface and gui Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

Nothing as most of the things are good.. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

Anti spamming Review collected by and hosted on G2.com.

Hendrik v.
HV
Principal Consultant
Validated Reviewer
Review source: Organic
What do you like best about N-able Mail Assure?

Office 365 integration

Email Continuity

Outbound Gateway Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

Complexity

Slow at times

Banding is to complex Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

Email Treats and EMail intelligency Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about N-able Mail Assure?

We can have unfiltered users and filtered users on a postoffice Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

Quality of support and time to respond is horrid, constant changes that are unwanted, pop ups in their portal, forcing SSO and 2fa, no US based support, service degradation and email delays. No SLA, No real escalations department or single account manager, no phone calls from support when requested Review collected by and hosted on G2.com.

Recommendations to others considering N-able Mail Assure:

I would highly recommend going with another option and not getting stuck with Mail Assure. Mail Assure support takes forever to respond with anything of substance, and even then, they are often wrong. Support often misclassifies your issues as not critical, no matter what the problem is. The support staff does not attempt to recreate the problem you see before suggesting you try something, which often leads to you wasting a LOT of time and getting nowhere. This company will not respect your time. Mail Assure is constantly rolling out service-breaking changes and confusing UI updates that are honestly not needed and will cause your staff to go through a training curve. The spammy pop-ups in the admin portal will make you question the sanity of whoever is running this business. Our SLA with GFI MaxMail magically disappeared when SolarWinds bought it and forced us over to Mail Assure. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

Mail Assure is filtering before mail reaches our server. Our server does not have to consume as many resources through DNS lookups or filtering methods, and our clients have a nice interface that we have branded. Review collected by and hosted on G2.com.

JV
Insurance Agency Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about N-able Mail Assure?

The performance of the spam filter itself was pretty good when it was working properly, which was a roll of the dice. Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

There were constant glitches in their system and the tech support was worthless. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

I had to cancel it after about eight months. There was one problem after another. Review collected by and hosted on G2.com.

Michael K.
MK
Sound Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
YR
Sr. Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about N-able Mail Assure?

I just love to use the mail assure because of its security feature so i will recommend to my friends Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

I just found some issue those are quite normal, may others will like. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Mail Assure:

I genuinely recommend mail assure to everyone because of its secure and reliable feature and its totally cloud based solution provider. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

i am very happy by using it its very secure and reliable email protector and the best benefit it provides cloud based email security solution. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about N-able Mail Assure?

Simple interface and very user friendly. Features are laid out to easily navigate. Not only for IT users, but also end users that want to manage their own domain. Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

Wish reports could be more graphical or even pie graphs. Some executives want charts or graphs over raw data. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Mail Assure:

If your looking for a simple integration and a product that is proven with thousands of domains,, this is it. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

Removes most of the scare from fraudulent addresses. Major benefit is that it removed major concerns about malicious emails getting to our end users. We can also block spam via dashboard with one click. If a customer wants access you can grant them domain access to administer their own site. This helps on saving man hours and calls coming in. Review collected by and hosted on G2.com.

Jeffrey D.
JD
Strategy Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about N-able Mail Assure?

It is a good option for the protection of threats for incoming and outgoing email, it has the ability to recognize threats in real time thanks to a variety of filtered technologies, there are occasions that many users with just clicking on a malicious link can collapse a network, thanks to SolarWinds Mail you can avoid this situation. Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

It does not have a mobile version, therefore to effectively manage your emails and avoid any malicious error in your emails, we must enter from an office team. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Mail Assure:

Fully recommended to all organizations for being a reliable email protection and archiving tool that will protect companies from threats and malicious emails transmitted by this means, SolarWinds Mail guarantees email protection with service stability. It is ideal because all companies work with email, which is why this tool is ideal for the protection and security of incoming and outgoing emails. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

We are using SolarWinds Mail in the organization, for our cloud email security and in this way help customers maintain control while protecting their emails from incoming and outgoing. It is an excellent tool because through it and its collective intelligence it allows to detect threats and offers us an uninterrupted electronic mail service and long-term email archiving. We are pleased to use this tool in its entirety since e-mail is a means that is constantly used daily for all the activities of our company, and SolarWinds Mail is responsible for ensuring this security to protect against unwanted mail. Review collected by and hosted on G2.com.

NS
Computer Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about N-able Mail Assure?

Mail Assure provides simple yet effective email filtering. All of our customers have O365 and the automatic integration is excellent. Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

The only thing I would say is lacking is that mail assure doesn't seem to be good at preventing spoofed emails that definitely come from a garbage email address, but the signature on the email matches perhaps the president of the company or another person in a high-level position. This is a huge problem for our customers. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

With phishing being a huge risk in the tech world, and something that has impacted many if not all of our customers, having a solution to offer has enabled us to provide a good solution to a major pain point. Review collected by and hosted on G2.com.

Elliott C.
EC
Managing Director and IT Specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about N-able Mail Assure?

Mail Assure provides a reliable solution for stopping spam and viral emails. It provides peace of mind that the email that gets sent and received is legitimate and safe. It also provides reassurances that when sending mail the recipient is getting a clean and safe message. It is simple to administer and easy to turn on for new clients. Our clients love the protection report they receive each day. Review collected by and hosted on G2.com.

What do you dislike about N-able Mail Assure?

Sometimes the control panel can be a little slow to load but that has improved in recent times. Occassionally when spam does get through it could be easier to submit them to the system. Review collected by and hosted on G2.com.

Recommendations to others considering N-able Mail Assure:

If you are looking for a simple and easy to use email protection system that is effective, Solarwinds MSP Mail Assure is for you. Review collected by and hosted on G2.com.

What problems is N-able Mail Assure solving and how is that benefiting you?

We now deal with less email spam related problems leaving both us and our clients time to concentrate on business development. Review collected by and hosted on G2.com.