Mail Assure ensures that our clients are protected from all the email nasties that are out there! It also protects the reputation of clients by filtering sent emails as well. Review collected by and hosted on G2.com.
Logs are a little slow at showing emails, especially important if a user has sent a password protected attachment and we need to release it, sometimes takes an hour for these to appear in the logs. Review collected by and hosted on G2.com.
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SolarWinds Mail Assure Review
66 out of 67 Total Reviews for N-able Mail Assure
Overall Review Sentiment for N-able Mail Assure
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Mail Assure does a great job with spam, and the continuity feature is really helpful. However, the support can be slow. If you're okay with that, it's a good choice for email security. Review collected by and hosted on G2.com.
Customer support is slow, but it's not critical. Review collected by and hosted on G2.com.
It is good for use like a user friendly and strong email security and advanced fileter Review collected by and hosted on G2.com.
What i dont like is limited customisation and support is slow Review collected by and hosted on G2.com.
Mail Assure provides spam filtering and integrations if you already use the N-Able platform. They offer 365 syncing so you don't have to remember to add new users to the spam filter. Its easy to go through logs and find mail being blocked and you can do advanced searches once you have a message ID in order to see the reason why specifically it was blocked. There is a self service portal for end users but its not intuitive for them usually. Review collected by and hosted on G2.com.
It really comes down to service support and the billing side of N-Able. Their support is slow to respond if you can get them on the phone thats the best way. We've found they create hidden charges making it difficult to pass these things on to your client. Cancelling services has also been difficult with things coming back into the Review collected by and hosted on G2.com.
It can manage unlimited ammount of emails, also there are no cap for adding emails for filtering Review collected by and hosted on G2.com.
The major problem i faced is to connect to their IT support, it requires to tag a ticket in their portal which needs to be logged in first and there are no direct email to contact. Review collected by and hosted on G2.com.
N-able Mail Assure is one of the best email security platform that anyone can find. This platform provides best support and features. I have used it for a year almost but i never get a problem while using it. The main features of this software is actually the anti-phising protection that it gives. Review collected by and hosted on G2.com.
I didn't the integration of this software. It doesn't comply with many email services so that's a thing that this software can improve and aside that everything is good. Review collected by and hosted on G2.com.
The branding is certainly the only positive option of this service.
For those looking a white SAAS service, they do have it. Review collected by and hosted on G2.com.
- Poor technical support
- Poor interface management
- Not convenient to retreive email archives
- And the WORST : they do have huge problem to respect the invoicing process resulting in multiple occurences of over billing and our bank account has been withrawn on two occurences for amount way above the amount due. Which is totally unnacceptable.
- Impossible also to reconciliate the amounts withdrawn from our bank account with their invoices.
- Getting our money back has been a colossal amount of emails and time.
You want to lose your time and reputation ? Go with these guys.
No serious expert would deal with such crap. Review collected by and hosted on G2.com.
It provides spam filtering as well. It also offers 365 syncing to avoid remembering to add new users to spam filter Review collected by and hosted on G2.com.
It's user friendly. Nothing to dislike. Sorryps 😛 Review collected by and hosted on G2.com.
What impressed me the most is its proven track record, blocking 100% of malware. It gave me confidence in the security of my emails, making it a valuable tool in today's cyber-threat landscape. It is quite easy to use even for people from no technical background. Review collected by and hosted on G2.com.
customer support did seem to lack at times Review collected by and hosted on G2.com.
