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myCOI Reviews & Product Details

Walter G.
WG
Manager, Operations Administration
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

myCOI provides incredible customer support and the most rounded offering for insurance collection and review in the marketplace. Their concierge offering provides a true outsourcing experience that takes the majority of the burden off my staff to collect, review, and follow up on subcontractor insurance. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

No major complaints at all. To provide quality insurance review, people have to be involved and the complexity of insurance makes it impossible not to fallible. myCOI's support team isn't perfect, but neither are we. When mistakes are made we partner to make sure that reviews are updated and the certificate review personnel at myCOI have a better understanding of what our requirements are intended to mean and how to apply them. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

myCOI takes the burden off my staff to collect, review, and follow up on insurance. They also ensure that people with in depth knowledge of insurance are tasked with managing the process instead of those of us who are relative novices when it comes to the complexity of insurance coverages and endorsements. Review collected by and hosted on G2.com.

myCOI Overview

What is myCOI?

Founded in 2009, myCOI is a complete Certificate of Insurance (COI) software and service solution. Powered by next-generation technology, including artificial intelligence, myCOI is an easy-to-use cloud-based platform developed to protect organizations against costly claims and ensure end-to-end compliance. Packed with automated technology, backed by insurance experts, myCOI provides a single solution to streamline COI management, track compliance, and provide risk reporting for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. That's COIs, simplified.

myCOI Details
Discussions
myCOI Community
Languages Supported
English
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Product Description

myCOI Central is built on a foundation of insurance industry logic to ensure you remain protected with the appropriate coverage. myCOI Central provides your company with a solution to automate your insurance certificate requests, collection, and compliance resolution, while also giving your team a single, centralized repository to view compliance.


Seller Details
Seller
myCOI
Year Founded
2009
HQ Location
Indianapolis, IN
Twitter
@myCOI
394 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®

Jessica S.
JS
Overview Provided by:

Recent myCOI Reviews

Morgan W.
MW
Morgan W.Small-Business (50 or fewer emp.)
5.0 out of 5
"myCOI is a Gamechanger"
Very user friendly on the insured side and the broker side.
LF
Leilani F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best for tracking Certificates"
We can track all our vendor certificates, and see which endorsments our vendors are missing. Love the visuals of it
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Rest easy with myCOI"
As someone who isn't very well-versed in insurance matters, I appreciate knowing certificates are being reviewed by the experts!
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myCOI Media

myCOI Demo - myCOI Central
With myCOI Central you can now easily manage COIs, achieve compliance, and ensure you never miss an expiration date.
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36 out of 37 Total Reviews for myCOI

4.7 out of 5
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36 out of 37 Total Reviews for myCOI
4.7 out of 5
36 out of 37 Total Reviews for myCOI
4.7 out of 5

Overall Review Sentiment for myCOIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

Friendly and speedy service

constant communication

ability to highly customize insurance requirements

flexibility to waive coverages

oversight to adjust/correct requirements on the fly Review collected by and hosted on G2.com.

What do you dislike about myCOI?

the system is a bit bogged down with shortcuts and too many ways to do one thing.

the standard set of insurance requirements you can use is outdated and could be optimized. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

MyCOI is tracking insurance compliance for our entire risk portfolio and for some of our partnerships. This is savings us from having to run an entire team of employees just to review and process certificates and insurance documents. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

MyCOI directly contacts the subcontractors and vendors with insurance compliance issues directly freeing up my time. MyCOI contacts the vendors when their COI is about to expire. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Looking for the COI you need can be challenging as MyCOI does not have a standard naming protocol for the insurance information stored in their system. The use the names of the documents that the vendors themselves assign to their uploads and it becomes very confusing to find what you need. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

MyCOI is a huge time saver for us and a major cost saver as well. MyCOI eliminates the need for us to contact the vendors as MyCOI does that, and we would also have to hire additional employees just to handle insurance compliance if it were not for MyCOI. Review collected by and hosted on G2.com.

Morgan W.
MW
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

Very user friendly on the insured side and the broker side. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The onboarding process is lengthy but is ultimately worth it. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

Insurance tracking and compliance along with risk transfer. Review collected by and hosted on G2.com.

Jennifer C.
JC
Construction Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

I like they do all the tracking. They send notifications to vendors and/or insurance agents. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

Sometimes it takes longer for a COI to be reviewed. If I need an expedited review, I will email my direct contact, and it will be taken care of that day. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

They notify insurance agents and vendors asking for compliant insurance. They also track current vendors to request renewal certificates. By MYCOI tracking insurance compliant allows me time to attend to other job duties. Review collected by and hosted on G2.com.

MT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about myCOI?

The most helpful thing about myCOI is being able to see the compliance status of my vendors easily. I use this weekly to check any NON-COMPLIANT vendors so that I can notify them of their status.

I haven spoken with other companies and thier products are much more expensive. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

The least helpful thing is probably being logged out if you are not active over a short period.

Since this is a security feature for myself and my company, it is a small problem. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

I can get a quick glimpse of non-compliant vendors for any action that needs to be taken.

I am much more productive since I don't have to check every vendor myself. The portal is very user-friendly. Review collected by and hosted on G2.com.

LS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

myCOI has saved the administrative staff so much time by automating so much of the insurance collection and verification process. The reports that can be run are great, the myCOI staff are responsive, and the platform is easy to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

It would be great if we could save the settings of the reports we run every week. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

myCOI saves the administrative staff significant time allowing them the availability to support the project teams in more meaningful ways. Review collected by and hosted on G2.com.

Ashlee W.
AW
Project Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

myCOI handles all communication directly with the brokers! And I can navigate the platform with ease to access all information needed. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

I wouldn't say I like downloading one pdf at a time and when you update the vendor contact information, an email isn't sent to the new contact. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

The use of myCOI has allowed me to spend less time going back and forth to get insurance certs to meet compliance. Review collected by and hosted on G2.com.

KH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

It is great having a portal that helps us keep track of our Certificates of Insurance in one central place that is easily accessible by the personnel needing it. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

I cannot come up with anything about this program that I don't like. I really like their new updated version. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

We never had a central tracking system for insurance certificates. This program helps us track and organize our certificates by the departments that need them. Review collected by and hosted on G2.com.

SL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

The MyCOI program is extremely easy to use. I was expecting it to be cumbersome. The Customer Service is outstanding... they always get back to us quickly. Review collected by and hosted on G2.com.

What do you dislike about myCOI?

We went from paper COIs to MyCOI... I can't think of one thing that I dislike about the program. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

In a nutshell... they ensure that all vendors have adequate insurance coverage in our School Division (in all three areasL Purchasing, Construction and School Facility Use). Review collected by and hosted on G2.com.

Melissa C.
MC
Executive Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about myCOI?

myCOI is absolutely great! It is user friendly and the dashboard is easy to understand and use. Our Client Success Manager, Erin, is the best!!! Review collected by and hosted on G2.com.

What do you dislike about myCOI?

There really isn't anything about myCOI that I don't like. Review collected by and hosted on G2.com.

What problems is myCOI solving and how is that benefiting you?

myCOI is keeping everything in one place and makes it easier to see who needs to send updated COIs, etc. Review collected by and hosted on G2.com.