By FICS
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Mortgage Servicer Reviews & Product Details

DM
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mortgage Servicer?

Mortgage Servicer is an extremely cost effective solution to servicing a wide variety of mortgage loan types. Their customer service is second to none and they are constantly striving to improved the quality of their platform. They are open to suggestions and very easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Servicer?

Honestly, there are no real downsides. There is no such thing as a perfect mortgage servicing system but for all that mortgage servicer provides as compared to the rest the "big boys" in the industry, it cannot be beat! Review collected by and hosted on G2.com.

What problems is Mortgage Servicer solving and how is that benefiting you?

Helps us to properly report all of our investors loans properly, both loans in default and loans that are current. Allows us to pay property taxes, homeowners insurance and any other bills that come due that are part of the escrow account balance. Review collected by and hosted on G2.com.

Mortgage Servicer Overview

What is Mortgage Servicer?

Mortgage Servicer is a mortgage loan software suite that includes solutions for servicing, automated accounting capabilities, imaging, report writing, and online access that allows you to manage your bottom line.

Mortgage Servicer Details
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Product Description

Mortgage Servicer is a mortgage loan software suite that includes solutions for servicing, automated accounting capabilities, imaging, report writing, and online access that allows you to manage your bottom line.


Seller Details
Seller
FICS
Year Founded
1983
HQ Location
Addison, US
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®

CS
Overview Provided by:

Recent Mortgage Servicer Reviews

DM
Derek M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Mortgage Servicer Review"
Mortgage Servicer is an extremely cost effective solution to servicing a wide variety of mortgage loan types. Their customer service is second to n...
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Great fit for our needs"
Automated processes and integration allow us to communicate with customers with just a click of the button - great for year end reporting
Christian H.
CH
Christian H.Small-Business (50 or fewer emp.)
4.5 out of 5
"Excellent Servicing Software"
There is some slight customization available and most all of the data can be pulled into spreadsheets.
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Mortgage Servicer Media

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2 out of 3 Total Reviews for Mortgage Servicer

4.3 out of 5
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Christian H.
CH
Assistant Operations Manager/Loan Servicing Coordinator
Financial Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mortgage Servicer?

There is some slight customization available and most all of the data can be pulled into spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Mortgage Servicer?

The system only allows the user to store one document at a time. If I need to upload 3 different documents to the same account it's not possible. Review collected by and hosted on G2.com.

Recommendations to others considering Mortgage Servicer:

I suggest that new users take a number of training classes available to fully familiarize themselves with the system. Our previous Admin took reporting classes as well so that we could utilize Crystal reports to pull data from FICS. Review collected by and hosted on G2.com.

What problems is Mortgage Servicer solving and how is that benefiting you?

We are able to easily track borrower payments, process T&I payments, and cut checks directly from the system. Review collected by and hosted on G2.com.

Verified User in Real Estate
CR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mortgage Servicer?

Automated processes and integration allow us to communicate with customers with just a click of the button - great for year end reporting Review collected by and hosted on G2.com.

What do you dislike about Mortgage Servicer?

Interface can be slow at peak times and sometimes experience compatibility issues with other software Review collected by and hosted on G2.com.

Recommendations to others considering Mortgage Servicer:

Make sure your use will justify the expend Review collected by and hosted on G2.com.

What problems is Mortgage Servicer solving and how is that benefiting you?

It makes the year end reporting for escrow accounts so much easier. Review collected by and hosted on G2.com.

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