I like the summary pages for various products. They provide great information. I also like the new Direct Lens tool and some of the analytics capabilities that have been made available. Review collected by and hosted on G2.com.
The tech side can be frustrating. Direct asks you to log in constantly, even when you just logged in an hour or two ago. I also have been passed around to a handful of relationship managers in just over a year of being a user. Review collected by and hosted on G2.com.
206 out of 207 Total Reviews for Morningstar Direct
Overall Review Sentiment for Morningstar Direct
Log in to view review sentiment.
The amount of investment information that is available and the ability to make it visual and easy to understand. There is so much information avaliable. I can get the answer to any investment information I require within a few mins, even including competitor funds and potential clients. Presentation studio is the best for helping to understand the data I need. Review collected by and hosted on G2.com.
As a new user it can be a bit confusing trying to understand where to go for the information I need. Using the learning center can be overwhelming and it isn't easy to navigate. I am still very positive about the overall experience so far Review collected by and hosted on G2.com.
The speed in extracting/pulling the report is very quick compare to other applications, user friendly and the best thing is we use M* excel addins and it's very useful.
Daily I use I use performance reporting, portfolio management, workspace and presentation studio on M* which are very useful. Review collected by and hosted on G2.com.
When it comes to few Indices/benchmarks it will take few days in updating it's data correctly,
Next one is M* support, most of the requests/queries will resolve as quick as possible but for few they will take more time in resolving the issue,
overall it's very nice to use the application. Review collected by and hosted on G2.com.

Support given by Morningstar Direct is very focused and even a request to their back-end development team given a few months back is sure to be completed. Review collected by and hosted on G2.com.
There are a few things like "Company Level Total Asset" which gives AMC-wise fund size is currently only for open-ended funds and excludes close-ended funds and ETFs. Again it only considers Quarterly AUM data and the Monthly figures are simply not available. Hope to get such queries solved with the help of the customer support team. Review collected by and hosted on G2.com.
I like the automated batch reports which help me send across timely data with no manual intervention. Also helps me create customized templates in presentation studio for reporting purposes. The Morningstar Direct support is one the best i've seen with swift solution to all issues. Review collected by and hosted on G2.com.
The data access from individual index providers in my view is a bit costly and something as a bundle with lesser cost could be arranged. Review collected by and hosted on G2.com.

MD has a broad range of different modules and features that can facilitate various types of analyses, insights and presentations. Where the program doesn't have a particular function, the vast amount of investment-specific data available through numerous mediums like email reports or a Python API connection, among others, makes it very helpful to source data to support further insights.
We use MD on a daily basis and it's output gets further integrated into bespoke tools. Review collected by and hosted on G2.com.
The program's look and feel is somewhat dated and one tends to find some quirky niggles here and there, like slow load times or lack of a simple 'undo' functions within the report-builder (Presentation Studio) function. Another area that tends to come up short is the platform's level of detail on Fixed Income securities. Where the Equity database and categorisation is quite impressive and notably useful, the Fixed Income details tend to be sparse and could limit the usefulness when trying to analyse these exposures within Multi-Asset or Bond/Cash strategies. Review collected by and hosted on G2.com.
The portofolio creation is great pretty simple to use, I am able to just copy and paste ISINs from a list and weightings to keep track of portoflios, creating different dates and things like that are quite simple.
With this you are then able to get a unique code that can be used to pull the data into excel to be used for other scenarios. Review collected by and hosted on G2.com.
Some of the resources to know how to use Morningstar arent the greatest - especially for the excel-add in it takes a lot of time to figure out how to use the formula's correctly. Review collected by and hosted on G2.com.
- Ease of use
- Amount of options of charts & tables within presentation studio
- Level of comparison achieved
- Number of funds on the platform
- Up to date information
- Detailed fund comparison
- Visuallu appealing graphs
- Ability to export to PDF Review collected by and hosted on G2.com.
- Takes a while to get used to and understand all of the features
- Sometimes hard to find some funds without ISINs Review collected by and hosted on G2.com.
Morningstar is an all-in-one stop for fund analysis. It has all of the data you need and gets used all day every day.
The depth of data available is vast, and if there ever is an issue, the customer service team are usually excellent and promptly resolving issues. Review collected by and hosted on G2.com.
Fixed Income mutual funds are generally more difficult to analyse using this software, some data is missing or just not accurate - I believe this is more due to the nature of the feed from the funds however. Review collected by and hosted on G2.com.
Morningstar Direct provides access to a plethora to asset manager and their funds' datapoints like no other platform. I am always finding new ways to highlight how we differentiate from competitors by leveraging interesting data that is not as comprehensive anywhere else. Review collected by and hosted on G2.com.
Presentation Studio is very outdated and it is annoying that basic things like changing the size of font cannot be achieved. Similarly, workspace could also be more intuitive to use. Review collected by and hosted on G2.com.
Lots of relevant data available. We use it almost every day. Great report templates that are modifiable. Customization features are pretty easy to use. Review collected by and hosted on G2.com.
Customer service used to be better. Posting of data used to be quicker. I think they have spread themselves too thin trying to be all things to all customers. When something does not post or work properly you have to jump through a lot of hoops to get it fixed. Each module seems to operate seperately rather than being an integrated solution Review collected by and hosted on G2.com.