ModernLoop Reviews & Product Details

So easy to learn and train my team on. They have excellent customer support and very reasonable pricing. So great to have a tool that is super reliable as well. We do very high volunme hiring and only have a team of 3 recruiters and we all do our own scheduling. We could not do our jobs without ModernLoop. To date this year we have hired 361 people with our lean team and we still have a month left to go. I have been very impressed with everyone I have come in contact with at Modern Loop! Review collected by and hosted on G2.com.

Not necessarily a dislike but will be excited when they can integrate with more ATS systems outside of Greenhouse as we will be making a change there soon. I know it's on the roadmap though! Review collected by and hosted on G2.com.

- Has all the features I am looking for for my recruitment team, and is dynamic enough to scale with a start-up.

- Has lots of flexibility and control, allows for complex interview modules to be built out with ease

- Easy copy and paste to other jobs

- Easy implementation and integration

- Solid customer support

- Used frequently, daily across a team of 6 recruiters Review collected by and hosted on G2.com.

- Not the most basic user UI friendly, a bit difficult to understand

- Hard to learn and get a hang of,UI could be organized better

- Too much clicking for some of the manual emails, too few options to change things around for automated emails Review collected by and hosted on G2.com.

ModernLoop simplifies the process of scheduling and managing candidate interviews by providing an intuitive interface and automation features. The platform seamlessly integrates with calendars and ATS systems, saving significant time for recruiters. Additionally, the reminders and notifications ensure no steps are missed, improving the candidate experience. Review collected by and hosted on G2.com.

While ModernLoop is highly efficient, the customization options for some workflows feel limited. Review collected by and hosted on G2.com.

I appreciate that within ML, it's not just about scheduling and sending communications—there are also robust tracking features. You can monitor which interviewers have completed their training, identify those who still need to complete it and track the number of interviews each person has conducted. Additionally, the system allows you to limit the number of interviews an individual can conduct in a day or week. The ability to track key metrics is straightforward, and I'm excited about the upcoming upgrades, which promise even more functionality. Review collected by and hosted on G2.com.

Nothing yet to note. Sometimes the system does go down, however, that happens with anything! Review collected by and hosted on G2.com.

They have a very user friendly program and are always a few steps ahead of us by thinking of new solutions that will streamline our processes better. The CSM team, specifically JD, is incredibly helpful and responsive - we always feel heard and they take care of any glitches/problems when we have them. Review collected by and hosted on G2.com.

Honestly do not have a bad thing to say. Review collected by and hosted on G2.com.

I wish this tool existed when I was a recruiting coordinator. Not only is it super easy to use, but it's also really fast on scheduling multiple interviews and interview debriefs. The tool does all the thinking for you in terms of prioritizing when and who a candidate should talk to. Super clean integration with our ATS (Greenhouse) and google calendar. To top everything off, the customer support we get from Modernloop is superb - fast, reliable and really listen to feedback for product improvements. I cannot imagine not having this tool! Review collected by and hosted on G2.com.

I wish there was a feature to expedite interviewer training, having the tool prioritize scheduling those interviewers that are closer to completing training (shadow/reverse shadow) Review collected by and hosted on G2.com.

ModernLoop has a very user friendly interface. It has elimated a lot of redunant steps we were taking with our last scheduling tool and made our team much more efficient. We have cut scheduling requests times by a third! Review collected by and hosted on G2.com.

There are some functionalities I am still unsure how to best utilize and some limitations that don't make the most sense. For example, we had a candidate we needed to move stages for and we were told it would delete the scheduled interview if we tried updating the stage in Modernloop instead of just moving the interview. Review collected by and hosted on G2.com.

Once you build out templates, you can ensure consistent high-touch candidate communications. Review collected by and hosted on G2.com.

There is no way to action candidates in bulk. If you work with high volume communications or hiring, you will spend significantly more time - hours more - simply triggering the exact same email communications to candidates. It seems a bit silly that the platform doesn't have this function, even gmail would be faster to use than this.... Review collected by and hosted on G2.com.

ModernLoop has completely changed the way our Recruiting team functions. As the sole interview coordinator when we signed on with ModernLoop, I was spending much of my time scheduling interviews manually. ModernLoop has allowed us to ease the scheduling process for candidates and coordinators. The implementation process was simple and quick, and ModernLoop's customer support team is quick to respond whenever issues are brought to them. Overall, a very positive experience for us! Review collected by and hosted on G2.com.

There are some scheduling features not currently provided by ModernLoop (e.g., suggesting availability, building in break time between interviews for interviewers). However, we've brought these ideas to the ModernLoop team and they've been very receptive to the feedback. We currently use ModernLoop for the majority of our interview scheduling, but if these features are ever implemented, our use would definitely be closer to 100% of interviews scheduled. Review collected by and hosted on G2.com.

The responsiveness and support of the Customer Success and Engineering teams is unmatched! They listen to my needs as a user and prioritize updates to the tool that would make my experience even better. Review collected by and hosted on G2.com.

There are a lot of ways to do the same thing with the system which, while it is nice,is sometimes challenging to know the most efficient way to use the tool. Also, there are sometimes buttons or functions on the tool that are missing that, if they were added, would make me feel more confident as a user that what I was doing was taking effect. Review collected by and hosted on G2.com.