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77 MiVoice Business Reviews
Overall Review Sentiment for MiVoice Business
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User friendly, ability to chat and have conversations outside of email or phone calls, ability to customize profile (picture, information, traveling, out of office, free, available, etc.). Configuration with phone for ability to accept and place calls from computer. Review collected by and hosted on G2.com.
Is not always functional with our system, could be due to internal configeration setup or due to the software itself. Even if a user is not logged in, it shows them as available. Review collected by and hosted on G2.com.
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Full featured and customizable. Can be used for many different purposes: remote offices, home offices, on-the-go, etc. Multiple auto-attendants and ability to host voicemail for all users. Review collected by and hosted on G2.com.
Administrator interface is clunky and many parts require technical support from our vendor/partner. The annual fees for support and maintenance are higher that I would like. Review collected by and hosted on G2.com.
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The ease of us of the dialer itself isn't bad. Review collected by and hosted on G2.com.
The licensing aspect of their product. There is a separate license for almost everything. Review collected by and hosted on G2.com.
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Ease of use and web-based solutions are effective for work from home situation Review collected by and hosted on G2.com.
Like any website, I've had performance issues but its been rare Review collected by and hosted on G2.com.
I like MiCollab Client's straightforward instant messaging capabilities, integration with Mitel's phone hardware, phone activity detection and mobile phone connectivity. Review collected by and hosted on G2.com.
I'm not a fan of MiCollab Client's clunky user interface and humdrum user experience overall. Review collected by and hosted on G2.com.
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Easy to use, easy to administer, lots of admin control & configuration options, great options for staff to forward calls or utilize 'find me' options, staff presence. It works well. Review collected by and hosted on G2.com.
You can only purchase equipment through your reseller on record. Not inexpensive. Review collected by and hosted on G2.com.
Easy to use. Easy to manage. We use this product on a daily basis. Review collected by and hosted on G2.com.
There is nothing that I dislike about this product. Easy to use. Review collected by and hosted on G2.com.
Using one conference dial in is so much easier than using old fashioned conference calling Review collected by and hosted on G2.com.
I'll never memorize my pins. I always have to look it up. Sometimes people get confused as to whether they are the "moderator." Review collected by and hosted on G2.com.
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I like the UC systems' ease of use. I love the Communicator platform. It's so easy to use the phone or get information, just from the computer screen. I barely ever pick up the phone handset at all. Review collected by and hosted on G2.com.
The Communicator platform, although I like it for it's ease of use, is still a little klugey. I'm looking forward to the Connect client, which is coming out in the new software platform very soon. Review collected by and hosted on G2.com.