(2,221)
4.5 out of 5
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CircleLoop 
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UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
Circleloop is a competitively priced VOIP phone solution for your business. You will be impressed how straightforward it is to implement and use. Your team will have very little issues using it and you are likely to save money over your current solution if not already on VoIP. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
Some of the features have been found to be a bit "buggy". Sometimes when transferring calls or calls ringing it seems to lag a bit. When creating a ticket with their support you may have to hunt down your answer from them. Review collected by and hosted on G2.com.
11 out of 12 Total Reviews for CircleLoop
4.3 out of 5
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Overall Review Sentiment for CircleLoop
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RT
Roberto T.
University Student
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
I dont need a new number or phone to access circle loop on my current phone; can log into circle loop on multiple phones or computers Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
Sometimes the connection does not work and calls dont come through - this is on a rare occasion though Review collected by and hosted on G2.com.
LC
Levi C.
ceo director
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
I remember when Circleoop first launched, I was one to try the trial on the newest bad boys to help small businesses connect easily with their customers, they really are an amazing organization.
A pure delight to work with! The services are clearly explained and very cost-effective. I would recommend them to any progressive business. Well done! Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
I would like to see new features, such as a ready-made mp3 IVR sounds to add to a menu.. a bit like switchboard frees Vodafone Janice prompts.. id love this on circle loop Review collected by and hosted on G2.com.
SD
Stuart D.
Director
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
It's simplicity. It takes very little time for users to understand how to use CircleLoop it's so intuitive. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
Routing and IVRs can be complicated, especially when using mirrored numbers. Review collected by and hosted on G2.com.
AT
Andy T.
2017 - International SEO #1 rankings on google.de (Germany )
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
Its flawless, simple and effective all my staff have to do is install the app and login and theycan make and recieve calls easily, we integrate it with our CRM system so that the team knows whos calling before they answer the phone. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
I have no issues, maybe an alert on chargeable international calls as you make them Review collected by and hosted on G2.com.
SP
Stuart P.
UI Designer
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
My favourite part of using CircleLoop is its simplicity. Download the app for mobile or desktop, setup my numbers and I'm up and running. Add to that the ability to toggle call recordings and view call analytics on both mobile and desktop is a huge bonus. I also like that the support team at CircleLoop is top notch, they are always super helpful and get back to me quickly to resolve any issues I might have. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
At the moment, there aren't a great number of downsides for me personally. One small nitpick when I first started using CircleLoop was the lack of clarity around future features. Fortunately, The team has now remedied this by having a website with the CircleLoop roadmap clearly visible to users. This helps me not only request features that I would like to see, but also understand other features that I might not have considered myself. Review collected by and hosted on G2.com.
UL
Verified User in Logistics and Supply Chain
Mid-Market(51-1000 emp.)
What do you like best about CircleLoop?
The ability to have an internet based telephone number, but also able to have it forwarded to a mobile when not able to pick it up at the computer. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
Sometimes the service is glitchy, but to be fair, the Circleloop team generally sends emails out explaining that they are aware of it and are on top of fixing it, and it usually is fixed very quickly. Review collected by and hosted on G2.com.
CF
Verified User in Facilities Services
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
As someone making 100 plus calls a day, picking up and handing a normal phone got a bit repetitive. However since moving to circleloop it's allowed me to wear a headset and simply click numbers to call. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
It can be a bit temperamental and log me out often. Since the latest update this has improved though. Review collected by and hosted on G2.com.
UD
Verified User in Design
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
I lik the fact that is has a phone and desktop app which can also be used for conference calls Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
Poor connection on conference call. Loads of bugs when other people answer the phone in the office and it keeps ringing on my phone. Cuts out. Review collected by and hosted on G2.com.
CC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about CircleLoop?
Just super easy to use on both desktop and mobile. Really slick UI and integrates very well with other business tools and CRMs. Review collected by and hosted on G2.com.
What do you dislike about CircleLoop?
Honestly, struggling to think of any! Sometimes when my iPhone has been on the lock screen, it takes a moment to reconnect to a network? That’s really it! Review collected by and hosted on G2.com.
KK
kevin k.
owner
Small-Business(50 or fewer emp.)
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