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170 Mission Control Reviews
Overall Review Sentiment for Mission Control
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Embedded capability to produce organization processes compliant with public administration laws and voluntary system certifications Review collected by and hosted on G2.com.
Graphic interfaces are not always the best Review collected by and hosted on G2.com.
Having the ability to log actual time on all aspects of a project. Enjoying milestones features, able to store all documents related to a project and create a share-out report to provide status & updates. Review collected by and hosted on G2.com.
Still so much more to learn, but I have no complaints. Review collected by and hosted on G2.com.
The architecture looks just like Salesforce Lightning UI and the users love the product. Review collected by and hosted on G2.com.
Sometimes we have an issue adding the "Projects" tab to the User's Navigation Bar. Review collected by and hosted on G2.com.
Reporting of the PRojects, SPI, CPI, hours completed linked with the time logs of the resources is accurate and factual time information. I love the Billing feature, so many things you can do to keep your project up to date from all angles. Review collected by and hosted on G2.com.
I haven't found a way to create a Change Request that affects Quality and Time in the project; all Change Request management is related to Cost but not to Scope or Time. Review collected by and hosted on G2.com.
Love the way we can organise a project and monitor it as time goes by. However, the real killer feature is the time logging. At every step of the way we know how long we have spent with each client, doing what. This allows us to submit detailed reports to our clients, which helps build a trusting relationship with them. It is also so intuitive that we do not lose billable hours. Review collected by and hosted on G2.com.
There is not much to put in here! When we have found minor niggles, Colin and the team have listened to our needs and put in place changes. It really is a good product under a cycle of continuous improvement. Review collected by and hosted on G2.com.
Mission control is easy to use and gives you great tools to manage your projects efficiently. They are receptive to feedback which allows for an ever improving product. Looking forward to continue growing with them! Review collected by and hosted on G2.com.
The whiteboard is limited to how many actions can be displayed and if you hit the limit its based created date. It shows the oldest created action no matter the status.
You can get around this by bring more particular about your filter criteria. Review collected by and hosted on G2.com.
The Gantt chart feature is fantastic. You can assign as many action points, milestones, and checklists which would be a logical breakdown of your entire project cycle. Review collected by and hosted on G2.com.
There is nothing as such to dislike. But the calendar function can be made more dynamic by integrating it on the spot with scheduling zoom calls or google meets. Review collected by and hosted on G2.com.
Powerful, flexible, full-featured app with great support. As it's built on Salesforce, you can use a mix of out of the box features and extend/customize however you want on the Salesforce platform.
Will get you from estimating to scheduling to progress reports to billing and everything in between. Robust functionality and the flexibility to use the app in different ways depending on the project style/your needs.
Constantly improving with regular upgrades. Review collected by and hosted on G2.com.
Has a bit of a learning curve, particularly in figuring out the right objects/tables to use for what size chunks of work. The flexibility is great but the downside is lots of different places to track pieces of work. Took some time to strike the right balance.
The benefits of building on Salesforce also have some downsides; mostly related to data security & sharing when exposing specific projects to external contractor and/or client users. More of a tradeoff than a drawback & could be solved with custom code/automation, just something to be aware of.
I would also like to see more LWC and less Visualforce. Review collected by and hosted on G2.com.
Mission Control has greatly assisted CCAS ONLINE in delivering the best possible service to our Clients. The ease of setup, the UI, and all the other features are both logical and relevant. We are far more efficient in delivering our service because of Mission Control, the ability to add the Custom Components such as the Timelogger to various Page Layouts in Salesforce is a great benefit. The timely, intuitive Version Upgrades never fail to impress us even more. Review collected by and hosted on G2.com.
There is nothing I don't like about this App and would therefore highly recommend it. Well done Aprika! Review collected by and hosted on G2.com.
Mission Control provides great tier-one dispatch services and helps to augment our teams' ability to prioritize inbound help desk calls. Review collected by and hosted on G2.com.
Dispatchers don't always follow a script, and tend to skirt calls if information or a ticket can not be founds quickly. Review collected by and hosted on G2.com.
