Mission Control Reviews & Product Details - Page 12

We have implemented this for customers and it is pretty straight forward for the user. It is powerful and can be used for different types of projects with some customization, which we have done for our clients. Great customer service with the team at Aprika!! We will continue to suggest this product. The best part of this product, which is key, is that you can plan and schedule resources without them being a user in the system. This means they can be contacts and you do not need a Salesforce license for all that are planned. Review collected by and hosted on G2.com.

Would like to have a little more control around the filtering of resources that fit a situation but we got around that by combining skills. Not a show stopper. Review collected by and hosted on G2.com.

The object hierarchy is well laid-out. It's flexible enough to support multiple different use-cases without requiring much customization on the platform. The whiteboard and gantt are well designed. Review collected by and hosted on G2.com.

We had some issues with scaling based on the number of Projects/Actions we were creating. This was pretty trivially resolved with advice from their support to archive some of the work that didn't need to display in the various visual tools. We haven't had any issues with scaling since. Review collected by and hosted on G2.com.

It's a solid PM platform that is adaptable and fits nicely into the general Salesforce.com platform Review collected by and hosted on G2.com.

Over-reliance on Visualforce pages and layouts that limits customisation, for example when adding Roles (Asset) I had to resort to a separate object that the users could relate to, for populating records for a custom use case Review collected by and hosted on G2.com.

Visual representations of projects is a great feature. and the integration into salesforce is why we found mission control for our company so that's is a very big feature for us. Review collected by and hosted on G2.com.

It can be confusing and overwhelming to use. I would like a beginners guide to show me where to get started and what for. There is not enough instruction or a direct onboarding process where the company can show you how it is best for your business so you're just left guessing. Review collected by and hosted on G2.com.

Mission Control provides a single place to manage our requirements, project planning, timekeeping, and invoicing in one location. It is easy to get a picture of where any project stands with regard to budget and hours, as everything rolls up to the project level. It allows us to document risks and issues associated with a project and keep everything under control. Review collected by and hosted on G2.com.

Some of project metrics don't match up to our workflow and custom dashboard pages cannot be easily modified to show what we would like. Review collected by and hosted on G2.com.

MC team listens to the users and make contestant upgrades. This platform evolves on regular basis. Support team in incredible - getting support immediately upon request. Definitely it is user friendly tool and very well designed. Review collected by and hosted on G2.com.

There's absolutely nothing that needs extra attention. As an aerospace company we manage a lot of complex projects with lots of milestones, tasks and users. We have nothing but positive experience working with the team and the platform. Review collected by and hosted on G2.com.

Overall it is easy to use and gives a full picture of the projects we are working on. A key feature that I find useful is being able to schedule actions to appear in project members timesheets at specific times to avoid clutter building up in their timesheets.

The team also release regular updates for the platform expanding its versatility and capacity. Review collected by and hosted on G2.com.

Unfortunately there are some processes which are much harder to complete within the software such as mass editing already created actions that have been assigned to users. This can be particularly frustrating in the case of an action being assigned to multiple users which has then been scheduled to occur over the course of a number of weeks. In this case I have had to individually edit each action where it would have been useful to have been able to select multiple records and apply a change as is possible through many Salesforce objects. Review collected by and hosted on G2.com.

The training videos and knowledge base are great for new starters, having the training material readily available is a great start.

I love the different views that are available, the overview, whiteboard gantt, and the fact that you can export the information in different formats.

It's really easy to navigate the system and access information.

The link back to salesforce to the accounts and opportunities makes it really easy to see the end to end journey.

The support from the Aprika team, they are always happy to help and quick to respond on tickets. Review collected by and hosted on G2.com.

To configure the system to get the best out of it for your organisation, you do need to have a good understanding of saleforce, getting it off the ground .

The export to pdf function regularly errors.

The weekly status report layout doesn't make it clear as to what has changed since last week.

Project stakeholders / viewers aren't visible on the project itself.

Can't store documents / attach them to projects or actions. Review collected by and hosted on G2.com.

The number of tools & customization that Mission Control comes with - the Scheduler, Whiteboard, Utilization, and other components - really compliment the traditional PSA functions well. The team is also very responsive to questions and offering solutions. Review collected by and hosted on G2.com.

There are a lot of tools that check the box and are very helpful but could use more functionality. One example is the timesheet - does exactly what you would expect but having the ability to enter time log notes on the time sheet would allow the timesheet to have wider adoption at our company. Review collected by and hosted on G2.com.

It organizes our projects very well and allows for higher level program management and estiating functionality without adding any customization. Review collected by and hosted on G2.com.

So far, I have no found anything I dislike about the product or support. It works as advertised and has very robust features. Review collected by and hosted on G2.com.