Mission Control Reviews & Product Details - Page 11

It's very easy to install and set up and integrates seamlessly with Salesforce. The documentation, training videos and knowledge base are all top notch. Out of the box, it does everything you need in a project management tool. It is saving us time setting up projects and giving us great insight into how our projects are performing as well as helping us manage capacity for our teams. On top of all of that, their support team is awesome! I can't say enough good things about the support we've received. They are quick to respond and always have great advice and solutions for any issues and question I have. Review collected by and hosted on G2.com.

You have to know and understand project management terminology otherwise may not understand all of the tools available to you. Review collected by and hosted on G2.com.

The elimination of duplication. The workflow is such that we - the entire orginisation has only have one place to update information. Probably second best is similar .. and that is the availability of the information in one place! Not having to search multiple places to find something is fantastic! Review collected by and hosted on G2.com.

I think there might be too many "ways" to do the same thing. Like too many paths on a bush walk to get to the same destination. but you might also get somewhere else... or lost! I guess what I am saying is that a single step by step (idiot proof) workflow would be awesome!... that said I think that is more of a Salesforce thing than a Mission Control issue, or at least how SHE software have implemented it. Review collected by and hosted on G2.com.

I like how I can tailor the tool to my specific needs. The functionalities are somewhat endless so if we change processes or need anything additional I know that Mission Control can accommodate my changing business landscape. I also like that since the application is embedded into Salesforce, I can hide certain objects or fields so that it doesn't overwhelm my team. Review collected by and hosted on G2.com.

I do not like the "Total Hours Remaining" field on the project, milestone and action level. It does not calculate hours when an action goes over hours into the negatives - it just hits zero. Our team hides this field and puts in a formula field so we know not only if an action went over time, but by how much. Other than that one field, there is not much else that we dislike about the tool. Review collected by and hosted on G2.com.

It's simple to install. It's managed and updated frequently. It's easy to scale and it's easy to customize, since it's all on the platform. Review collected by and hosted on G2.com.

There have been some nagging buggs with updating date ranges through the Gantt UI, but I believe most of those have been addressed. Review collected by and hosted on G2.com.

This app has been very well thought through behind the scenes. We had used other project management tools in Salesforce before, but we were constantly bogged down by timeout errors, slow load times, and other processing issues. The architecture that this app uses is fantastic, allowing users to complete their work without having to worry about whether or not the system is up to the task. On top of that, features are constantly improving. There is a steady stream of releases, each with detailed release notes. Our end users reap some benefits from new features or enhancements from almost every release. Review collected by and hosted on G2.com.

This is very nitpicky, but it's worth mentioning that the company behind Mission Control is based in Australia. As a US based company, some of the terminology that is used comes off as a little unnatural. By no means is that anything other than a minor speedbump, but we have had a handful of users request that we rename certain fields or objects. Since it's a managed package, our options there are limited, but once you work with the tool for a while, you don't notice it nearly as much. Review collected by and hosted on G2.com.

I really like that I can spin up teams quickly to use the application. We have tons of data that we can track on a project to prove profitability, effectiveness and more. The tool has some great robust features that makes it easy to make create an entire project timeline and related features at the onset. It is great to assign resources and see how this project stacks against the rest of the company project list. As a company we have built all of our services on Salesforce so having a Salesforce first project management application is stellar for us. It is nice to not have to create or manage integration between Salesforce and a different project management application. Working with Aprika has been great - they provide help and feedback quickly and are always a pleasure to deal with. Review collected by and hosted on G2.com.

There structure has a lot of fields and features - sometimes its easy to get lost in all the options. We have customized our page layouts and related records to pair down to exactly what we wanted. Thats the beauty of this app on the Salesforce platform that even though it is a managed package we can still make it our own with our own process behind the application. Review collected by and hosted on G2.com.

Mission Control is an excellent project management platform that enables you to track all of your projects and deliverables in one place. You're likely already using Salesforce for other parts of your business, now you can unify all business processes together. If you have your sales process in Salesforce, you can use Mission Control to track the deliverables and outcomes of those sales. Review collected by and hosted on G2.com.

Mission Control is somewhat complex to set up. The environment can be customized to your unique needs, but you might have some features that you won't use, and you may have to adopt some existing processes to the environment. Review collected by and hosted on G2.com.

What is most helpful with Mission Control is the ability to keep track of our projects as well as staffing capacity. I love how easy Mission Control is to use. If you don't know how to do something within Mission Control, reaching out to customer service works really well. The company is fast to respond and help with the situation you are in. Review collected by and hosted on G2.com.

What is least helpful with Mission Control is some of the reporting. Wondering if there can be a way to make this part a little more user friendly. There are times when we have to download a report and manipulate the data to receive all of the information needed. Review collected by and hosted on G2.com.

Mission Control (MC) provides all features to support classical project management as well as agile approaches. The ressource planning provides great support for every supervisor and the included build-tools and reports facilitates the daily work. As MC is completly based on Salesforce standards you benefit from all possibilities to highly individualize your MC according to your needs.

The support team reacts very fast and delivers quick solutions. The product managent is open minded for any improvement. Review collected by and hosted on G2.com.

Some labels cannot be translated. Hours billable should be possible on checklist item level to track effort. Links between checklist items should be possibel. Review collected by and hosted on G2.com.

We have been using Mission Control for about a year now and it's given us the ability to easily manage our projects, understand who is doing what when, and who has capacity. It allows us to easily track time, manage tasks and provide an overall view to management of projects across the company. Being native to Salesforce, this allowed us to add small customisations specific to our business requirements. The Mission Control team provides regular updates and their customer service is excellent. Review collected by and hosted on G2.com.

I can't think of anything I dislike about Mission Control. Review collected by and hosted on G2.com.