Mission Control Reviews & Product Details

Mission Control brought structure to our processes while being adaptable to various project management styles. Our team appreciates the range of views from Gantt charts to lists and kanbans. Our sales and operations leaders appreciate the first-time data we’re getting to inform business decisions. We don't have an internal IT team to modify, maintain, and troubleshoot our tech stack. We’ve been learning as we go with the help of trusted partners like the Mission Control support team. Their quick response, plain language explanations, and face-to-face meetings have helped our admins become nearly self-sufficient! Review collected by and hosted on G2.com.

Mission Control doesn't have the streamlined appearance of other project management systems because it's built on the Salesforce platform. This was a change management hurdle for us initially. We continue to look for ways to realize automation and reduce the number of clicks. Mission Control comes with a couple of resource capacity planning tools. Unfortunately, the number of records we generate can bog these down or make them unserviceable. Review collected by and hosted on G2.com.

1. Centralized Data and Integration:

Mission Control integrates seamlessly with our Salesforce, and provides us with a unified view of all our data. It has resolved our previous issues with siloed systems and provides us with comprehensive business analysis.

2. Flexibility and Customization:

The platform’s flexibility allows us to tailor features to our specific needs. This customization was a key factor in our decision to choose Mission Control.

3. Ease of Implementation:

Despite having no formal technology background, I was able to implement Mission Control successfully without external help. Mission control has great resources and a responsive and helpful support team which helped me deliver the initial implimentation of select features on time.

4. Excellent Support:

I can't stress enough how great their support team is. Review collected by and hosted on G2.com.

No dislikes. I think this is a well-priced software with a great team behind it. Also, any constructive feedback I have of the software is continuously gathered by my account manager who checks in regularly. Review collected by and hosted on G2.com.

Mission Contriol provides a comprehensive set of tools for us to track projects and link them to our own objects that we use to manage invoicing. Our main use case has been to track proejected versus actual hours, so we rely heavily on time reporting in Mission Control. No one lloves time entry, but Mission Control provides flexible tools to make it as painless as possible to enter time and easy to track and report on time at all levels. Review collected by and hosted on G2.com.

Setting up projects takes time and for us has been highly manual. The object model to go from projects to logged hours is 4 levels deep, so that provides some flexibility but also complexity. We know there are tools and templates that could be used to simplify this process, but for us up to this point project set-up has been a pain point we hope to address in the future. Review collected by and hosted on G2.com.

It ties together time logs, project management tools, and operations costs in one place within the Salesforce environment which is handy. The capabilities and features are vast, so it does take some time to get things set up and running.

Our SF admin found it easy enough to install and integrate with Salesforce, and our project manager and I as the project lead were able to get the basics set up, and are managing to set up customizations. Once we ramp up, we'll be using this with all of our projects. Review collected by and hosted on G2.com.

The limitations of some of the UI and UX is due to Salesforce environment. Being that I don't use SF much and haven't had to, it's been a bit of a learning curve to learn both and understand which side the challenges lie, SF or MC, in order to ask the right questions and with the right support team. Review collected by and hosted on G2.com.

Being able to navigate through project overviews, GANTT, kanban (whiteboard and checklist) under one toolbar is very useful. Our softward development team uses Agile Accelerator so being able to link the projects to Mission Control with the development in AA helps give us a more comprehensive snapshot of our project statuses. I also really like having the ability to easily create a polished, PDF status report with the click of a button. It has saved me many labor hours when having to report out to our business. Review collected by and hosted on G2.com.

It can be clunky and a little temperamental. There are some features that could work more intuitively, such as chatter rolling up from actions and checklists to the project level. We use it more for project planning and tracking so don't use some of the time tracking and billing features. Review collected by and hosted on G2.com.

Mission control allows us to have salesforce as our one source of truth. Our projects are available on our CRM platform as the app is integrated. It allows us to create projects from templates and build them in various different ways. The report can send automatically, which means that I don't need to remember to send it. You can archive projects once they are complete. The support from the team at aprika is always really good, and they will log a call to go through bits and send links to their training and guides. Review collected by and hosted on G2.com.

It can be quite cumbersome to learn and many colleagues have to reach out to me to ask questions. Also, when new features are added, they aren't necessarily on when deployed so you need to know to activate them.

The project report could do with improving, and including the phases would be useful. Review collected by and hosted on G2.com.

Mission Control has a lot of great features. The Project Status Report has provided so much confidence in our clients with its professional and attractive layout, it really has given us an edge. The ease of using templates to spin up a project has really cut down on the time needed to prepare the projects as well. Review collected by and hosted on G2.com.

I have found that the checklist screen can be a bit clunky. Review collected by and hosted on G2.com.

Mission control is linked to sales force and allows for the sales team to link projects to opportunities. Allowing the product manager and sales team to easily track how the funnel / workload is changing since I am using mission control daily. The projects are easy to follow in the Gantt chart and the whiteboard makes effortless to update. Plus you can link tasks to projects to ensure one off tasks are not forgotten. The ability to make custom reports helps for tracking the progress as well. Review collected by and hosted on G2.com.

Being able to email out reports to someone without mission control access would be nice to have. We have a larger team and some people only need to see a report exported once a week or once a month. It seems to be more difficult to mirror new users with access rights. We have the account mirrored but they don’t get the same functionalities. So you need to go back and request a lot of changes and need to figure out what settings have to be changed to do so. Review collected by and hosted on G2.com.

Being a Salesforce consulting partner, Mission Control allows to trace all project statuses and be able to have at a glance visibility on the future occupation of our team members. Moreover, the fact that it runs in Salesforce, makes it very easy to integrate it with other data, like our employees, Service Desk tickets, etc.

Also, customer support has been very helpfull and reactive when we've come into issues. Review collected by and hosted on G2.com.

The Gantt chart functionality I find it a bit lacking compared to other PM tools, like MS project. Review collected by and hosted on G2.com.

I like how it caters to all the different ways a project could run and all aspects of Project Management that it incorporates.

The ease of integration is flawless and the quick click and configure features make it very logical and efficient for implementation. Its the one tool that is used daily in our business. It has the ability to link to both the Sales and Support business units in a business and the team has a knowldgebase that that explains everything in detail making customer support a breeze.

It also considers billing and provides a way for automated Project Updates and visibility to the client the project is for. Paired with a Document Generator and an Account System integrations it can help small, medium and enterprise ustomers keep their projects on track. Review collected by and hosted on G2.com.

At this time there is nothing I have found that I dislike based on how its used in our owne business and the use cases we have built for our customers that also use this platform. Review collected by and hosted on G2.com.