Miro is a highly functional, visual, and engaging collaboration platform that is ideal for both internal team workflows and client-facing presentations. It enables teams to efficiently organize information, capture insights, facilitate ideation sessions, and define products and solutions in a collaborative environment.

Additionally, Miro serves as an excellent medium for presenting the final deliverables of a complete design process to clients. Its extensive set of visual and interactive features makes complex information easier to understand, improves stakeholder engagement, and enhances the overall presentation of content. Review collected by and hosted on G2.com.

One aspect of Miro that I believe could be significantly improved is its integration with third-party software. At times, the integration process can be frustrating, as some connections require multiple complex steps before Miro can successfully communicate with external platforms. A more streamlined and intuitive integration experience would greatly enhance usability.

Another area for improvement is synchronization reliability. There are occasions when you spend a considerable amount of time documenting or creating content, and due to synchronization issues, the work is lost when the board attempts to sync again. Improving the platform’s synchronization stability and preventing data loss would make Miro a much more dependable tool for collaborative work. Review collected by and hosted on G2.com.

I like to document all of our reearch (human and AI augmented) - specifically the documents have been super useful. Some features I really value is being able to embed tables, images, format text, etc.

I am slightly disconnected to the pricing, but we certainly do overall as a company. We share ideas, collaborate and use it as a company every day. It is our "power station" that collates everything internal and external to our customers.

Performance is great mostly, but when you embed images for competitor analysis, add stickiness AND research for a project, it gets really slow and people are unable to open it quickly and slows down their machine. Optimisation here would be well received. Especially for excessive users like us.

I integrate Claude Code to help collate reseaech in a digestible way when it is tasks that just require formatting a disucussion I have already had in claude. It is great for that.

No complaints on Support / onboparding. Super easy to use.

I would say though, please build folders at "spaces" level this is the only gripe is organisation of docs gets really trricky at our usage.

I have used some AI features but honestly I prefer just using claude AI inside and let it use Miro for me. Review collected by and hosted on G2.com.

No folder structure within Spaces. We have 10's of spaces for different clients or projects and I need a way to better organise my Miro Boards within them. Right now we work around it with naming conventions but this is really frustration (organisation wide)

Boards can get really slow really quickly once you start adding lots of documents, stickinotes and especially screenshots or images. Review collected by and hosted on G2.com.

What I like most about Miro is how it turns brainstorming into a collaborative experience. The infinite canvas gives my team plenty of space to map out ideas, user flows, system architectures, and project roadmaps without feeling constrained. The drag-and-drop interface is intuitive, so even new team members can start contributing with minimal onboarding.

One of Miro's biggest strengths is real-time collaboration. Multiple people can edit the same board simultaneously, leave comments, use sticky notes, and vote on ideas, which makes remote workshops and planning sessions much more engaging. The large library of templates for brainstorming, agile ceremonies, mind maps, and retrospectives also saves a significant amount of time.

I also appreciate its integrations with tools like Jira, Slack, Google Drive, and Microsoft Teams, which make it easier to connect brainstorming with execution. Performance has generally been smooth, even on larger boards, and the cloud-based nature of the platform means I can access my work from anywhere without worrying about version control.

From a value perspective, the free plan is generous enough for individuals and small teams, while the paid plans provide advanced collaboration and administration features that are worthwhile for growing organizations. Overall, Miro has streamlined planning sessions, improved communication across distributed teams, and made visual collaboration far more efficient than using static documents or traditional whiteboards. Review collected by and hosted on G2.com.

While Miro is an excellent collaboration platform, there are a few areas where it could improve. Large boards with thousands of objects can occasionally become sluggish, especially on less powerful devices or when multiple collaborators are editing simultaneously. Better optimization for complex workspaces would make the experience smoother.

The pricing can also be a challenge for freelancers, students, and small teams, as several useful collaboration and administrative features are locked behind paid plans. A more flexible pricing structure or additional capabilities in the free tier would make the platform accessible to a wider audience.

Although Miro offers many integrations, some require additional configuration or premium plans to unlock their full potential. The AI features are helpful for generating summaries and organizing content, but they can sometimes produce generic results and would benefit from more context-aware suggestions tailored to specific projects.

Finally, the sheer number of features can feel overwhelming for first-time users. A more guided onboarding experience and clearer in-app tutorials for advanced tools would help new users become productive more quickly. Review collected by and hosted on G2.com.

I am using Miro nearly every day to map out ideas and brainstorm workflow with my team and also it has been very helpful to be able to place all information on a single board without having to think as much before doing so. I find the templates are a great help to me as well since they allow me to quickly begin working on a project without having to stare at a blank board every single time. Review collected by and hosted on G2.com.

Sometimes our boards get so cluttered that finding the small sticky notes becomes a issue and also another thing is that some of the formating options take a bit longer to find then they need to because i am usually clicking around until i see them. Again thats more of an annoyance than a huge deal since it does slow me down slightly. Review collected by and hosted on G2.com.

Miro's infinite canvas is the standout feature for me - it gives our team a shared visual space where ideas never feel cramped. The drag-and-drop interface and ready-made templates for retrospectives, user story mapping, and brainstorming let us spin up a productive session in minutes rather than starting from a blank slate. Real-time collaboration is genuinely seamless: seeing teammates' cursors and edits live has made our remote workshops feel as engaging as in-person ones. I also love the sticky notes, voting, and timer tools that keep meetings focused and inclusive. Integrations with Slack, Jira, and Confluence keep everything connected to our existing workflow, which has saved us hours of manual copying each week. Review collected by and hosted on G2.com.

Honestly there is very little to dislike. The main thing is that with a large number of objects on a very big board, performance can slow down a little on older machines. New users can also feel slightly overwhelmed at first because there are so many features and tools available, so a bit more guided onboarding would help teams get up to speed faster. Pricing can add up as you scale to more editors across a larger organization. None of these have been dealbreakers for us, and the value we get far outweighs them. Review collected by and hosted on G2.com.

I use Miro mainly to align stakeholders in a visual way and to run workshops. It's great for me as it serves as the main point of a project during the discovery phase in our company. Miro really helps people interact in workshops, especially considering most attendees are remote. We use the post-its features and create templates for those workshops, sometimes I use the ones offered in the tool. I use a lot the voting feature, this is essential to alignment without conflict. It's easy to present designs and make them accessible to everyone, even those who are not familiar with design tools. I like that it's mostly about drag and drop, making it easy to build and organize explanations visually. I'm also happy with the AI feature now. I copy and paste content from a doc or data from a spreadsheet and ask it to create slides, which helps me prepare for workshops with the intro and data I want to share. Review collected by and hosted on G2.com.

I think the file display, filters, and thumbnails are still not great. It's super hard to find a Miro board if you don't remember the exact name but only remember its visuals. Even the new side file organization isn't working the way I expected. I would prefer more like a "Mac Finder" structure. File display should automatically take a thumbnail of something relevant and recognizable inside of it. They should use AI to get a relevant image to display Review collected by and hosted on G2.com.

It helps me lay out thoughts, information, and plans visually, and it’s easy to share with others on my team. I also like that all of us can add comments and contribute information (I guess that = collaboration :-) ). I like being able to come back to a Miro board and keep building on it over time. It’s flexible for different uses—flow charts, mapping information, planning user studies, and more. Next, I plan to use it like a big calendar to map out what needs to happen over the next six months. Review collected by and hosted on G2.com.

Formatting text: seems a little basic, and my co worker had to show me at least twice how to create bulleted lists. It's just not obvious, and I'd like it to work just like Microsoft Word, which I use all the time.

Login: Sometimes I have to take a few extra steps and run into trouble logging in. Nothing terrible, but the login flow just felt kind of janky. Now I simply go to miro.com and it automatically redirects me to the SSO login, and I don’t even need to have the app installed on my computer. That’s a nice improvement, since installing any software is an extra step for us because we have to submit a ticket to our IT group. Review collected by and hosted on G2.com.

What I love most about Miro is that it removes the barrier between thinking and communicating. When you are building something with a team, the biggest problem is usually not the idea, it is making sure everyone sees the same picture. Miro solves that instantly. Review collected by and hosted on G2.com.

The free plan runs out quickly. When you are organizing community events and working with multiple boards at the same time, you hit the limitations faster than you expect. For ambassadors trying to introduce Miro to new users, a little more room on the free tier would make a big difference. Review collected by and hosted on G2.com.

I love the ability to collaborate live with my team members and vote on things in Miro. I also love the different shapes that I can change objects into on my Miro board, like from cards to timelines. The AI functionality is also something I really appreciate as it helps find threads in customer feedback that I put on the board. I love how straightforward the onboarding journey is with very few steps, allowing me to get up and running quickly based on the profile I choose. I also love the fact that I could quickly create a team and create boards under particular teams, making the process smooth and simple. Review collected by and hosted on G2.com.

I think one of the things that doesn't work as well is the option to follow someone on the board. Sometimes, it sort of disconnects from the person I'm following. Or it's just too broad in terms of the view, so I'm not able to see exactly where the person is pointing to or where the person is sharing. I think there can be improvements in being able to do collaborative sessions where someone is pointing specifically to something on the board and being able to see that on my screen very clearly, like following them as if they were there live while they are sharing. Review collected by and hosted on G2.com.

I like that Miro has a lot of formats that can be included in the board, like tables which are actually quite good. It makes it easy for me to express my ideas. It's also very easy to use, so if I'm working with someone who has not used Miro before, it's going to be very easy for that person to get started. I started using Miro in a new project with people who hadn't used it before, and we are running all of our workshops on it without me having to explain much about how to use it. The setup was very straightforward. Review collected by and hosted on G2.com.

I haven't used the AI features mainly because they are blocked by my company. Also, the presentation capabilities are not that good. It gives more flexibility than PowerPoint, but still, I find the presentation capabilities lacking. Review collected by and hosted on G2.com.