Top Rated Mint Service Desk Alternatives
Easy to learn and use for beginners and complete for advanced users. Very good and logical for administrators. Fast. Nice and convenient interface. Review collected by and hosted on G2.com.
Admins have to study hard to learn all configuration options. (That means the mint is powerful.) Once you learn it, you can do whatever you need. Review collected by and hosted on G2.com.
15 out of 16 Total Reviews for Mint Service Desk
Fácil adopción de uso , robusto , y productivo Review collected by and hosted on G2.com.
Me gustaría que desarrollen opciones más escalables , pero ahora es suficiente con lo que tienen . Review collected by and hosted on G2.com.
It's easy to use and easier to modify. Recommending to everyone Review collected by and hosted on G2.com.
I know that the product is on constant development, but sometimes I could get a bit faster info about update, like 1-2 days extra. Review collected by and hosted on G2.com.
Easy to use and implement system. Quite nice interface with good functionality. Support is very helpful. We use it everyday for supporting our customers. Review collected by and hosted on G2.com.
Some notification is not quite clear to configure. Review collected by and hosted on G2.com.
We use MintSD daily as the platform for complaint management and tracking deliveries. I like its flexibility and user-friendly interface. We have a very close contact to MintSD team and they quickly react to any changes we want to adopt in our processes. Review collected by and hosted on G2.com.
For our purpose, there's nothing to dislike. I would say - some configuration options could be more straight forward, but once you adopt the knowledge of how to change certain things, it actually starts having sense :) Review collected by and hosted on G2.com.
The overall simplicity of everyday use. Compared to other similar systems I used, for me, MINT was the least stressful and demanding. Review collected by and hosted on G2.com.
Text editor used in chat between Agent and Client. Review collected by and hosted on G2.com.
The system has many functions that greatly facilitate my work. An additional plus for easy installation and the ability to configure for my own needs Review collected by and hosted on G2.com.
Nothing it fulfilled my company needs in any field Review collected by and hosted on G2.com.
Ticket management superb.
Extremely convenient and easy to use.
Communication with Clients became super easy.
Excellent interface.
Easiest service management system I came across so far. Review collected by and hosted on G2.com.
Initially a bit difficult to get acquainted but gets easier when you get used to handle it. It can be a bit tricky in the beginning . Review collected by and hosted on G2.com.
The ease of installation, the ability to customize to almost whatever need, the agent chat (this is unique, as far as I know), the quality of product support. Review collected by and hosted on G2.com.
I did not encounter any issue. The setup is somewhat complicated, but the support is great. Review collected by and hosted on G2.com.
gives the user a good experience to attend priorities and manage their work Review collected by and hosted on G2.com.
I have not complains, the tool it is so complete... Review collected by and hosted on G2.com.
Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse Review collected by and hosted on G2.com.
so far nothing, the functionality has helped us to keep good track of pretty much any departamental need. Review collected by and hosted on G2.com.
