MightyCall Reviews & Product Details

The best side of Mightycall is providing shaken-down numbers and the ability to also change those up to as many times as you would like. As a high outbound company, it is great to know that I can make high call volumes without Spam labels and at the same time it has also improved the show ratio and pick up ratio os our clients. Overall, the best phone system as of today for sure. Review collected by and hosted on G2.com.

The only thing that comes into play for me is the auto selector for the closest area to the area code. Some competitors already offer such an ability, and if it were available, it would make my dials much faster, but that is not the key point; however, it would definitely be a feature I would take advantage of. Review collected by and hosted on G2.com.

I use MightyCall primarily for communicating with existing clients, and it has been incredibly effective in facilitating these interactions. One of the features I appreciate most is its reliability; I have never encountered any server issues, and the service is consistently available 24/7, which means I can always rely on it being operational whenever I need it. This consistency ensures that my communication with clients is uninterrupted, making my experience with MightyCall very dependable. Another feature I find immensely helpful is the call recording. This is particularly beneficial when clients are in a hurry and provide important details that I might miss in the moment. The ability to replay recordings allows me to catch up on any missed information, refine my communication skills, and correct any mistakes, thereby enhancing my overall effectiveness. Additionally, the ease of having a different number associated with the same mail and receiving call-backs is convenient and adds flexibility to managing my communications. The initial setup was surprisingly easy compared to competitors, with everything being handled seamlessly over the phone, making it less intimidating for startups lacking extensive documentation. This easy onboarding process is a significant advantage for startups, as it does not require extensive confidential information like LLC or ITIN, helping businesses hit the ground running without hurdles. Overall, I find MightyCall's services not only reliable and efficient but also supportive of communication dynamics in my daily professional interactions. Review collected by and hosted on G2.com.

I find it inconvenient that the MightyCall desktop app lacks a pop-out phone dialer, which would allow easier dialing directly from any webpage or application without needing to access the main MightyCall website. Another issue is the inconsistency in saving contacts; numbers saved on my desktop don’t sync automatically with the mobile app, which defeats the purpose of having integrated communication across devices. Additionally, there are issues with call notifications on mobile; I often receive missed call notifications without the phone ringing during incoming calls, which means only one device rings at a time. This creates a problem in promptly responding to calls. Review collected by and hosted on G2.com.

The price point of MightyCall cannot be beat, especially when you pair it with a very effective and easy to use phone service. We love the ability to use the app or the web phone, to be able to send and receive texts, and to have voicemails transcribed in your inbox. We have multiple phone lines and programs, and MightyCall is able to accommodate it all. The customization features are very helpful - we are able to customize our phone tree, answering rules, voicemail greetings, and groups. I also appreciate the ability to supervise team members and set up different roles within the account to allow team leads some supervision ability as well. It has every feature we were looking for as a nonprofit organization with 25+ employees. Every time we have had a technical issue, customer support responds quickly and is able to troubleshoot it. Review collected by and hosted on G2.com.

I would love to see MightyCall add additional integration features in the future - like integrating with a Slack workspace, for example. Occasionally, we also have problem with dropped calls. It also is not compatible if employees are using a VPN service. Review collected by and hosted on G2.com.

I appreciate MightyCall for its exceptional ease of use and intuitive setup process, which made the initial implementation straightforward and stress-free. The call flow builder is incredibly useful, allowing me to easily manage call routing based on specific needs through a visual interface. It efficiently supports our operations by tracking whom we contact and ensuring our sales coordinators work efficiently. MightyCall's integration capabilities, allowing seamless connectivity with our CRM and answering service, greatly enhance our workflow. The comprehensive account journal with call recordings is valuable for keeping detailed logs of our communications. Customer support with MightyCall is outstanding, consistently providing top-notch service when needed. Additionally, the pricing structure offers excellent value for the array of features provided, contributing to why I would choose it again. Overall, MightyCall combines efficiency, effective communication tools, and strong customer support, making it an indispensable part of our business operations. Review collected by and hosted on G2.com.

I think the user interface could use an update. It's been the same for a few years now, and I think it could benefit from a new updated design. Review collected by and hosted on G2.com.

It works on my PC as well as on my phone. So it was easy to use. Review collected by and hosted on G2.com.

It locks out your IP address constantly. Sometimes it shows you as unavailable. It's not 100% reliable. And also, it doesn't work with bluetooth headsets. Review collected by and hosted on G2.com.

I have found MightyCall to be extremely beneficial for managing communications within my business. One of the standout features is the ability to handle text messages across multiple users in the same location, which has been an immense help in maintaining streamlined communication. The flexibility to modify phone number routing based on various factors like time of day, personnel availability, and schedules, including during vacation periods, is another major advantage. This functionality significantly boosts operational efficiency by ensuring that call management is adaptable and smooth. Additionally, the feature that allows me to view voicemails both in the app and on the website is incredibly useful as it provides easy access and management of messages, enhancing convenience in communication. Review collected by and hosted on G2.com.

I find the app for MightyCall really lacking. It's slow, difficult to use, and not intuitive at all. When comparing it to Google Voice, MightyCall's app doesn't measure up in terms of functionality or user-friendliness. Additionally, there's an issue with the app consistently showing 'journal is unavailable,' which is frustrating because it hinders my ability to easily identify and solve problems. Overall, the phone app and web app need significant improvements to enhance the user experience. Review collected by and hosted on G2.com.

What stands out for me is how easy MightyCall makes it to manage business calls from anywhere without complicated setups. The combination of intuitive call routing, clear call quality, and having everything in one dashboard keeps our team connected whether we’re in the office or working remote. Plus, it just works, no need to chase down IT to solve simple problems. That reliability is huge for us. Review collected by and hosted on G2.com.

While MightyCall covers the basics well, there are a couple of areas that could be a better fit for teams with more complex needs. The integrations can feel a bit limited if you’re looking to connect with less common CRMs or workflow tools, and advanced analytics/reporting could use some deepening for leadership teams who really want to dig into call data. Review collected by and hosted on G2.com.

Being able to track conversations makes my day so much easier and better. It really helps me stay on top of things and keeps everything feeling more manageable. Review collected by and hosted on G2.com.

It glitches sometimes but that’s about it Review collected by and hosted on G2.com.

I like MightyCall for its excellent connectivity features, which are vital for my work in connecting with US clients and managing sales across different regions. The platform is also impressive overall, contributing positively to my operations. Additionally, the initial setup of MightyCall was very easy, with supportive guidance from a chat representative helping me to set up my account efficiently. Review collected by and hosted on G2.com.

I find the payment system of MightyCall really problematic. I face significant challenges making payments month on month. It's primarily due to my inability to use the same card for monthly transactions. This makes the payment process unnecessarily difficult for me. Review collected by and hosted on G2.com.

I like the fact that we can store numbers in MightyCall and assign names to the phone numbers. This feature makes it easier for me to find the number quickly when I make repeated calls to certain companies. Review collected by and hosted on G2.com.

I feel like calls get dropped more often than I'd like. MightyCall was pretty simple to set up. However, I did have to Google a lot of YouTube videos for certain things. Review collected by and hosted on G2.com.