MIE Trak Pro Pros and Cons

Cloud access and log in is great, it seems to have a lot of things it can do. Review collected by and hosted on G2.com.

The implementation team and support were unbelievably unknowlegeable. Review collected by and hosted on G2.com.

The database is easy to learn and there are so many different features to choose from. Customer support is very responsive to help design custom reports or troubleshoot issues. Review collected by and hosted on G2.com.

I wish there was a better-tiered security system for making sure specific information is only accessible to certain individuals. Review collected by and hosted on G2.com.

SQL Based, Dashboard creation, ability to rename fields. We have been able to create custom Microsoft PowerApps for interfacing special processes along with building some complexDevExpress Reports and Dashboards. DevExpress Reporting and Dashboards comes free with MieTrak. Review collected by and hosted on G2.com.

Need ability to create custom drop down fields and buttons Review collected by and hosted on G2.com.

the team! Most likely Hannah.

The teams willingness to work together with customers to best serve us. Review collected by and hosted on G2.com.

We need some help with understanding what it is we don't know. Review collected by and hosted on G2.com.

The amount of options for reports, the ability to create several PO's at once on the Inventory Quantity Report, automatic .PDF file conversion, and a multitude of other things. Review collected by and hosted on G2.com.

Nothing, I haven't had any issues from MIE Trak. Review collected by and hosted on G2.com.

I enjoyed the ability to submit tickets and get immediate responses from programmers or technicians all willing to help resolve issues. From an HR perspective the ERP system dows not work for the HR space , from an operational standpoint , my operations and production teams enjoy the ease of use and can easily train employees on how to use the system. Review collected by and hosted on G2.com.

We tried to use Mie trak in the time and attendance space,they could not build out the software to provide some much-needed restrictions on 30-minute lunch periods which was allowing people to clock in before their lunch period was up. All other time and attendance modules can block an hourly employee from clocking in before their 30-minute lunch time is up. This helps to avoid meal premiums. Review collected by and hosted on G2.com.

It seems more comprehensive. It seems more like a real database than our other ERP software Review collected by and hosted on G2.com.

Lots of stuff to learn and I still don't know how to do things yet Review collected by and hosted on G2.com.

Very flexible and intuitive. The support from MieTrak team has been great during the transition from an earlier version. Ronnelle Velasco in particular has gone above and beyond in helping us configure and troubleshoot our installation. His patience and expertise have been invaluable during this challenging period. Review collected by and hosted on G2.com.

Not much, just a bit of a learning curve for some of the employees who are less tech savvy than others. Review collected by and hosted on G2.com.

Whatever you need Mie Trak is willing to work with you on. The initial set-up was done excluding certain modules and as we have grown they have been outstanding at helping us bring the other modules online. They even sent people here to help us work through an inventory issue we were having. That's outstanding service!! Review collected by and hosted on G2.com.

Our initial set-up was not done with the correct resource groups involved. Some of the things we needed should have been done at start up but as stated above they have been very supportive. Review collected by and hosted on G2.com.

Being able to track inventory and each item that goes into a product build. Review collected by and hosted on G2.com.

I find the quoting module difficult. I would like it to mirror the layout of the Sales Order module. This would make quoting for the retail side of the business more seamless. Review collected by and hosted on G2.com.