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100 MIE Trak Pro Reviews
Overall Review Sentiment for MIE Trak Pro
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MIE Trak Pro is flexible, customizable, and thorough.
It ties things together intuitively and seamlessly.
Their customer support is excellent. Review collected by and hosted on G2.com.
The thing I like least about MIE Trak is also one of the things I like best. They are always working to improve their product. On a few occasions they have released a build that has a few issues. They are usually quick to get them resolved, but the issues can be a bit painful in the interim. Review collected by and hosted on G2.com.
When there is a problem the customer service is always there to help and very quick to respond. Review collected by and hosted on G2.com.
Because of the ability to customize most things it is a benefit but also a a draw back as you have to select the same option in multiple locations for it to work properly. Review collected by and hosted on G2.com.
The quoting feature is awesome. It can break down a complicated assembly into bite size pieces and show your estimated cost of time and materials for every child part and roll it up into one large assembly. You can easily see your costs in different batch qty levels which MieTrak does all the match for you and divides up all the set up times and material discounts for you. One click of a button and it converts that quote to a sales order and creates all the work orders. I also like being able to drill down from an invoice all the way back to the work orders and see who made that batch at each operation. Review collected by and hosted on G2.com.
Our accounting staff didn't like the accounting feature however this this software integrates with quick books which they love and everyone is happy. Review collected by and hosted on G2.com.
With the new version the accounting is much easier to use. unlike the older version the new one has usable accounting report that I require to send to my accountant. Review collected by and hosted on G2.com.
Wish it had a place within the employee files to add vacation usage with out running a report like the old er version. It would be nice if it integrated with some of the GPS time keeping software that our road installers use so we could download their times directly in to Mietrak. Review collected by and hosted on G2.com.
I like the simplicity of the shop floor kiosk the best. I like how the MIE Trak support team is quick to assist us with our tickets. I also, like how simple it is to run inventory reports. Review collected by and hosted on G2.com.
I dislike how on the work order costing tab, the system displays a cycle time for actual hours instead of man hours. For example if it a group of 4 employees 8 hours to complete 1 part, the actual hours will read 8 hours instead of 32 man hours. This is an issue when we are trying to estimate costs.
I dislike how the substitute material feature works. We are using back flushing, so when we are using a different material than state on the routers bill of material, we have to manually issue the substitute material then manually put back the original material. This is cumbersome.
I dislike the MIE Trak update process. I would like MIE Trak to be more proactive and notify us when a new update is available. Currently the only time we know that an update is required is when we open up a ticket and the support tram notices that we are not on the latest update.
I dislike how we can't back date inventory adjustments. It is unfeasible for us to count all of our inventory and make all of the adjustments that same day. I fell other companies would have this same issue. Review collected by and hosted on G2.com.
Full spread of manufacturing process from Quoting to Packing slip! Review collected by and hosted on G2.com.
Some aspects are hard to navigate, the accounting portion could you more integration with bank accounts, credit cards and payroll sources. Review collected by and hosted on G2.com.
Excellent ticket and phone support. Do not change a thing here. Review collected by and hosted on G2.com.
From the IT support side of things, everything is excellent. No need for changes. Review collected by and hosted on G2.com.
It is simple and does all I need for a day to day shop operations Review collected by and hosted on G2.com.
Every update is a battle to find what is broken Review collected by and hosted on G2.com.
I like that this software encompasses so many aspects of our manufacturing business from beginning (quoting) to ending of invoicing and quality reports. I also truly appreciate the quick response from MieTrak employees when help is needed - thanks Andres! Review collected by and hosted on G2.com.
I wish that the resources (videos and instruction manuals) were up to date with the current release. However, when in doubt, submit a ticket and the representatives call quickly to assist. Review collected by and hosted on G2.com.
The people at MIE TRAK come with real world experience and will get you in touch with the right person for your solution. Review collected by and hosted on G2.com.
As with any system as diverse as this is, there will always be bugs in the system. But this does not stop MIE TRAK from improving their application to meet your needs quickly. Review collected by and hosted on G2.com.
