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100 MIE Trak Pro Reviews
Overall Review Sentiment for MIE Trak Pro
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Jesse is by far the most experienced technical architect at Mie Track by far. He developed our accounting add-on for Mie Track. He is a very busy man; however, I know when there is an issue with our accounting system, he is the one to call, and he ALWAYS responds, and if needed, hops on TeamViewer to fix or modify anything we need. He is my go-to person at Mie Solutions. Review collected by and hosted on G2.com.
Nothing to say here sometimes slow, have to reset server, etc. Review collected by and hosted on G2.com.
Being able to have multiple tabs open and going through different orders Review collected by and hosted on G2.com.
One thing i dislike, is you have to hit edit every time you enter a new line item into a Sales Order. I would prefer it just stay open to edit until you saved the order Review collected by and hosted on G2.com.
We have used this software for over 15 years, moved from Mietrak 32 to the PRO about four years ago. When purchased, they set up the modules to what you are doing and how you need them. Their support is always very helpful and knowledgeable. Review collected by and hosted on G2.com.
The issue was converting QuickBooks into MIeTrak, it was doable, but the risk of losing data/ and being fully integrated held us back. But we have always had it separate, and it hasn't been an issue. Review collected by and hosted on G2.com.
User friendly design and top notch knowledgeable support team! Review collected by and hosted on G2.com.
Not sure I can answer this question today Review collected by and hosted on G2.com.
What I like best is knowledgeable support staff throughout the implementation process. Review collected by and hosted on G2.com.
What we dislike most about ERP systems is they are overkill for a small business like ours. Review collected by and hosted on G2.com.
They customize their software to each user's needs. Very versatile with their accommodations and open to suggestions. Review collected by and hosted on G2.com.
Major updates seems to cause inconvienent hiccups, but their tech team is pretty good about resolving them. Review collected by and hosted on G2.com.
The customer service team has always been available to answer my questions and get our issues resolved timely. While working late on preparing our taxes, we experienced an issue that needed resolved immediately. Even though it was after hours for customer support, we were able to reach them and resolve the issue in time! Review collected by and hosted on G2.com.
When we first started using MIE Trak Pro over 6 years ago, job costing wasn't available. We had to create work-a-rounds to calculate costs associated to each job. Even though job costing is now available, we have not started using it. We are still uncertain how it will work for us since we do not use the Work Orders module. Review collected by and hosted on G2.com.
To be totally honest I don't have a ton of experience with Mie Trak software but I had maybe the best experience I've had working with an enterprise software vendor whilst doing a migration from an old Server 2008 R2 box to a shiny new Dell R540 with Server 2019 and SQL 2019 on it. Evan was not only knowledgeable and efficient (he totally migrated everything in a record-setting amount of time,) he is also just a really pleasant guy.
I own and operate a small IT contracting company so we deal with a ton of software vendors on a regular basis. Lots of these companies have really craptastic products and even worse support. Here's what I find compelling about Mie Trak from an IT contractor's viewpoint:
Easy server install
Uses SQL which is reliable and relatively smooth with very few issues (though some of MS' data import processes could be improved)
Does not require DLLs to be separately installed which means you can run this program directly from the server (no workstation install required)
Friendly and effective US-based customer support that picks up the phone when you call them
One of my bigger clients uses these guys though I don't do anything directly inside of the program and therefore am not qualified to speak about it's ease of use or inner workings. That being said, hopefully it is as user friendly as the install/migration process! Review collected by and hosted on G2.com.
I have absolutely no complaints about the product and their support is so good (one more big shoutout to Evan here!) that I suspect not many people have bad things to say about this company. Review collected by and hosted on G2.com.
I have been using MieTrak for four years now. Customer service is great and always eager to help. The system is very easy to learn and can be customized to fit you business needs! Review collected by and hosted on G2.com.
The only critical feedback I have is at times it is slow and freezes. Review collected by and hosted on G2.com.
The customer service and response time to tickets has been outstanding. They are great at taking our requests and adding them to the software. Review collected by and hosted on G2.com.
It can be easy to get lost or frustrated at first. The appearance and layout could be cleaner and more eye friendly, but the software is good and like I said, they take what you want and implement those ideas for you. Review collected by and hosted on G2.com.
