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MIE Trak Pro Reviews & Product Details

Verified User in Machinery
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about MIE Trak Pro?

I enjoyed the ability to submit tickets and get immediate responses from programmers or technicians all willing to help resolve issues. From an HR perspective the ERP system dows not work for the HR space , from an operational standpoint , my operations and production teams enjoy the ease of use and can easily train employees on how to use the system. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

We tried to use Mie trak in the time and attendance space,they could not build out the software to provide some much-needed restrictions on 30-minute lunch periods which was allowing people to clock in before their lunch period was up. All other time and attendance modules can block an hourly employee from clocking in before their 30-minute lunch time is up. This helps to avoid meal premiums. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

Currently, our GM is working on job cost accounting, mie trak is working closely with the GM to get this working correctly and ensuring we are receiving the data we need to succeed. Review collected by and hosted on G2.com.

MIE Trak Pro Overview

What is MIE Trak Pro?

MIE Trak Pro is an ERP offering that is ideal for most manufacturing businesses with modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed mode operations. MIE Trak Pro streamlines the following features for maximum speed, efficiency, accuracy and control all in real time: Accounting, Business Analytics, CRM, EDI, COM's Bar coding, HR, Inventory Control, Invoicing, Quality Control and Inspection, Repair and Maintenance, RFQ/Quoting, Sales and purchase Order Processing, Time Clock, and Work Order Scheduling and Reporting. The system also offers Kiosk Data Collection and Whiteboard Scheduling modules with drag and drop scheduling and contains customer and vendor centers and an executive management overview to ensure each use and access to real time data updates. MIE Trak Pro is best suited for custom manufactures and fabricators that handle up to $500M in fabrication and processing. The Solution supports several manufacturing modes including discrete, MTO and ETO. To read the full product brochure: Go to www.mie-solutions.com

MIE Trak Pro Details
Languages Supported
English, French, Spanish
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Product Description

Job Shop ERP

How do you position yourself against your competitors?

One word sums up MIE Trak Pro: flexibility. If you are reading this, you may be using tired old spreadsheets or an ERP system that can’t scale with your manufacturing company. When your organization grows, MIE Trak Pro adapts to your needs, striking a balance between department flexibility and administrative control. From customizable dashboards and reports, to being able to reuse data like quotes, RFQs, sales orders, and work orders, MIE Trak Pro adjusts its full features uniquely to you – without hurting your wallet.


Seller Details
Year Founded
2007
HQ Location
Garden Grove, CA
Twitter
@MIESolutions
1,371 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®

MIE Solutions M.
MM
Overview Provided by:
MIE Solutions

Recent MIE Trak Pro Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Implementation was a mess and support was nonexistent"
Cloud access and log in is great, it seems to have a lot of things it can do.
KA
Kal A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Powerful tool with great service!"
The database is easy to learn and there are so many different features to choose from. Customer support is very responsive to help design custom re...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Exciting new features. Look forward to collaboration."
the team! Most likely Hannah. The teams willingness to work together with customers to best serve us.
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MIE Trak Pro Media

MIE Trak Pro Demo - Sales Dashboard
Total sales broken down by customer and year
MIE Trak Pro Demo - MIE Trak Dashboard
Everything from Quoting to Scheduling, the MIE Trak Dashboard is the one stop ERP system for your needs
MIE Trak Pro Demo - Quoting Module
Detailed quotes where pricing is developed for Customer parts and projects
MIE Trak Pro Demo - Advanced Planning Schedule
Takes all of the jobs and assigns them to machine resources for scheduling and capacity planning.
MIE Trak Pro Demo - Quality Control Dashboard
Most useful for CEO's, Quality Managers, and Project Managers, specifies RMA's from customers
MIE Trak Pro Demo - MIE Trak Booklet NEW
Go to www.mie-solutions.com to see the whole MIE Trak Booklet 2015 today.
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99 out of 100 Total Reviews for MIE Trak Pro

4.3 out of 5
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MIE Trak Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MIE Trak ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Accounting
CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about MIE Trak Pro?

Cloud access and log in is great, it seems to have a lot of things it can do. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

The implementation team and support were unbelievably unknowlegeable. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

MieTrak was supposed to provide an all in one solution for accounting and operations so that that my client could get away from spreadsheets to track WIP and inventory. My client spent a almost one hundred thousand dollars paying for implementation, operating, support and accounting fees and never got a system up and going. Support did not know how to finish the implementation, and charged the client additional support fees for calling with questions and requests. Kick off date kept getting delayed but when it was finally made the account of record, there were so many holes in the accounting that the client hired us to help and we found out on a call with the owner that the prior year had not been imported properly, and had not been closed out by the implementation team. Then he asked us to send him trial balances so that he could try to fix the issue with the balances that changed, and the other issues we brought up such as reconcilation issues, issues with prepayments on invoices, and many other operational issues. We agreed that he would meet with us the following week, after he had a chance to review and fix the issues we addressed, but he showed up late to the meeting, and did nothing to review or correct the issues we presented in the prior meeting. My client was extremely patient and accomodating, but MieTrak did nothing to help the software become operational. I did not recommend this software to my client and will never recommend this software to any client in the future. It was literally a disaster. Review collected by and hosted on G2.com.

KA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MIE Trak Pro?

The database is easy to learn and there are so many different features to choose from. Customer support is very responsive to help design custom reports or troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

I wish there was a better-tiered security system for making sure specific information is only accessible to certain individuals. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

The ability to track and compile information on jobs both past, current and future. Review collected by and hosted on G2.com.

Dave L.
DL
VP of Global Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MIE Trak Pro?

SQL Based, Dashboard creation, ability to rename fields. We have been able to create custom Microsoft PowerApps for interfacing special processes along with building some complexDevExpress Reports and Dashboards. DevExpress Reporting and Dashboards comes free with MieTrak. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

Need ability to create custom drop down fields and buttons Review collected by and hosted on G2.com.

Recommendations to others considering MIE Trak Pro:

Hire or dedicate someone for 6-12 months to help get things setup. Make sure you have a firm understanding on the variables and formulas you will use to quote along with having your burdened machined and employee rates in order. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

We were able to greatly improve out customer and vendor On Time Delivery through building shared dashboards showing critical data and KPIs to everyone in the company. We have starting using monitors on the factory floor for each department to help with scheduling. We also have been able to maximize our margins thru custom built Microsoft PowerApps that interface with MieTrak. Review collected by and hosted on G2.com.

Response from DJ Westerfield of MIE Trak Pro

Dave -

Thank you for your feedback! We are happy to hear that you were able to improve your on-time delivery by displaying dashboards in your shop. What a great way to utilize the software for each department!

We also appreciate the suggestion for customizable dropdowns and will pass the idea along to our development team.

Thanks, again!

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about MIE Trak Pro?

the team! Most likely Hannah.

The teams willingness to work together with customers to best serve us. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

We need some help with understanding what it is we don't know. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

MIEtrak is out overall erp. Review collected by and hosted on G2.com.

CS
Purchasing and Inventory Control Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MIE Trak Pro?

The amount of options for reports, the ability to create several PO's at once on the Inventory Quantity Report, automatic .PDF file conversion, and a multitude of other things. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

Nothing, I haven't had any issues from MIE Trak. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

MIE has helped me recreate our procurement and inventory processes because there are many accessories to assist me in both of these things. I've redesigned the procurement process around MIE and made 90% of it digital. Review collected by and hosted on G2.com.

OS
Draftsman/Estimator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MIE Trak Pro?

It seems more comprehensive. It seems more like a real database than our other ERP software Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

Lots of stuff to learn and I still don't know how to do things yet Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

They are making an importer for Excel and are working on a Solidworks importer Review collected by and hosted on G2.com.

Michael M.
MM
Vice President of Sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MIE Trak Pro?

Very flexible and intuitive. The support from MieTrak team has been great during the transition from an earlier version. Ronnelle Velasco in particular has gone above and beyond in helping us configure and troubleshoot our installation. His patience and expertise have been invaluable during this challenging period. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

Not much, just a bit of a learning curve for some of the employees who are less tech savvy than others. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

Faster navigation due to the intelligent configuration which allows easy intuitive jumps between modules. Review collected by and hosted on G2.com.

Response from Scott Pierson of MIE Trak Pro

Thank you for the exceptional review Michael. We have all been following your conversion and we are excited about the early successes that you are seeing. We will pass the comments on to Ronnelle and the entire company to bring recognition to his outstanding work in supporting your team and the MIE Trak32 conversion process.

Verified User in Defense & Space
UD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MIE Trak Pro?

Whatever you need Mie Trak is willing to work with you on. The initial set-up was done excluding certain modules and as we have grown they have been outstanding at helping us bring the other modules online. They even sent people here to help us work through an inventory issue we were having. That's outstanding service!! Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

Our initial set-up was not done with the correct resource groups involved. Some of the things we needed should have been done at start up but as stated above they have been very supportive. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

Time is our biggest issue being resolved. I used to spend 10 to 15 hours collecting data which through working with Mie Trak personnel has literally been reduced to mouse clicks. Review collected by and hosted on G2.com.

Response from Scott Pierson of MIE Trak Pro

Thank you for being part of the great MIE Solutions family. We appreciate your "awesome" comments and have passed them on to the entire company. We love our product and we're glad that you love it too. We also value and appreciate the tough critique of the initial implementation configuration and we have already discussed some ideas to improve the interview and analysis processes. We know we can do better.

Verified User in Machinery
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about MIE Trak Pro?

Being able to track inventory and each item that goes into a product build. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

I find the quoting module difficult. I would like it to mirror the layout of the Sales Order module. This would make quoting for the retail side of the business more seamless. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

MIE Trac Pro has given our sales staff the tools they need to answer customer's questions regarding product availability and cost. In addition we are able to analyze sales data by customer type and product. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MIE Trak Pro?

Jesse is by far the most experienced technical architect at Mie Track by far. He developed our accounting add-on for Mie Track. He is a very busy man; however, I know when there is an issue with our accounting system, he is the one to call, and he ALWAYS responds, and if needed, hops on TeamViewer to fix or modify anything we need. He is my go-to person at Mie Solutions. Review collected by and hosted on G2.com.

What do you dislike about MIE Trak Pro?

Nothing to say here sometimes slow, have to reset server, etc. Review collected by and hosted on G2.com.

What problems is MIE Trak Pro solving and how is that benefiting you?

Accounting add-on software developed for our business from scratch. Jesse is the biggest benefit and resource we have for this software, Review collected by and hosted on G2.com.

Response from Scott Pierson of MIE Trak Pro

Thank you for your kind comments. You are not alone in your assessment of Jesse's experience and capability. We love Jesse too. He is a valued senior member of our Professional Service team. We hope that you have the opportunity to work with the other members of our amazing company in projects, technical support and information technology. You will not be disappointed.