Top Rated MIE Trak Pro Alternatives
To be totally honest I don't have a ton of experience with Mie Trak software but I had maybe the best experience I've had working with an enterprise software vendor whilst doing a migration from an old Server 2008 R2 box to a shiny new Dell R540 with Server 2019 and SQL 2019 on it. Evan was not only knowledgeable and efficient (he totally migrated everything in a record-setting amount of time,) he is also just a really pleasant guy.
I own and operate a small IT contracting company so we deal with a ton of software vendors on a regular basis. Lots of these companies have really craptastic products and even worse support. Here's what I find compelling about Mie Trak from an IT contractor's viewpoint:
Easy server install
Uses SQL which is reliable and relatively smooth with very few issues (though some of MS' data import processes could be improved)
Does not require DLLs to be separately installed which means you can run this program directly from the server (no workstation install required)
Friendly and effective US-based customer support that picks up the phone when you call them
One of my bigger clients uses these guys though I don't do anything directly inside of the program and therefore am not qualified to speak about it's ease of use or inner workings. That being said, hopefully it is as user friendly as the install/migration process! Review collected by and hosted on G2.com.
I have absolutely no complaints about the product and their support is so good (one more big shoutout to Evan here!) that I suspect not many people have bad things to say about this company. Review collected by and hosted on G2.com.
99 out of 100 Total Reviews for MIE Trak Pro
Overall Review Sentiment for MIE Trak Pro
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Cloud access and log in is great, it seems to have a lot of things it can do. Review collected by and hosted on G2.com.
The implementation team and support were unbelievably unknowlegeable. Review collected by and hosted on G2.com.
The database is easy to learn and there are so many different features to choose from. Customer support is very responsive to help design custom reports or troubleshoot issues. Review collected by and hosted on G2.com.
I wish there was a better-tiered security system for making sure specific information is only accessible to certain individuals. Review collected by and hosted on G2.com.
SQL Based, Dashboard creation, ability to rename fields. We have been able to create custom Microsoft PowerApps for interfacing special processes along with building some complexDevExpress Reports and Dashboards. DevExpress Reporting and Dashboards comes free with MieTrak. Review collected by and hosted on G2.com.
Need ability to create custom drop down fields and buttons Review collected by and hosted on G2.com.
the team! Most likely Hannah.
The teams willingness to work together with customers to best serve us. Review collected by and hosted on G2.com.
We need some help with understanding what it is we don't know. Review collected by and hosted on G2.com.
The amount of options for reports, the ability to create several PO's at once on the Inventory Quantity Report, automatic .PDF file conversion, and a multitude of other things. Review collected by and hosted on G2.com.
Nothing, I haven't had any issues from MIE Trak. Review collected by and hosted on G2.com.
I enjoyed the ability to submit tickets and get immediate responses from programmers or technicians all willing to help resolve issues. From an HR perspective the ERP system dows not work for the HR space , from an operational standpoint , my operations and production teams enjoy the ease of use and can easily train employees on how to use the system. Review collected by and hosted on G2.com.
We tried to use Mie trak in the time and attendance space,they could not build out the software to provide some much-needed restrictions on 30-minute lunch periods which was allowing people to clock in before their lunch period was up. All other time and attendance modules can block an hourly employee from clocking in before their 30-minute lunch time is up. This helps to avoid meal premiums. Review collected by and hosted on G2.com.
It seems more comprehensive. It seems more like a real database than our other ERP software Review collected by and hosted on G2.com.
Lots of stuff to learn and I still don't know how to do things yet Review collected by and hosted on G2.com.
Very flexible and intuitive. The support from MieTrak team has been great during the transition from an earlier version. Ronnelle Velasco in particular has gone above and beyond in helping us configure and troubleshoot our installation. His patience and expertise have been invaluable during this challenging period. Review collected by and hosted on G2.com.
Not much, just a bit of a learning curve for some of the employees who are less tech savvy than others. Review collected by and hosted on G2.com.
Whatever you need Mie Trak is willing to work with you on. The initial set-up was done excluding certain modules and as we have grown they have been outstanding at helping us bring the other modules online. They even sent people here to help us work through an inventory issue we were having. That's outstanding service!! Review collected by and hosted on G2.com.
Our initial set-up was not done with the correct resource groups involved. Some of the things we needed should have been done at start up but as stated above they have been very supportive. Review collected by and hosted on G2.com.
Being able to track inventory and each item that goes into a product build. Review collected by and hosted on G2.com.
I find the quoting module difficult. I would like it to mirror the layout of the Sales Order module. This would make quoting for the retail side of the business more seamless. Review collected by and hosted on G2.com.
