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Microsoft Text Analytics API Reviews & Product Details

VF
Data mgr
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Text Analytics API?

Oooh lala now we know whay our customers are really thinkng. This cloud based service takes raw text and can analyze customers sentiments and also capture key phrases, helpful for our marketing. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

Occasionally, it is not truly intelligent with slang, e.g "sick vibe" is a compliment but it can translate as a negative Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

Reviews can be mined for informative content and can also give us ideas about Concepts to use in our marketing Review collected by and hosted on G2.com.

Microsoft Text Analytics API Overview

What is Microsoft Text Analytics API?

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

Microsoft Text Analytics API Details
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Product Description

Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.

Recent Microsoft Text Analytics API Reviews

Chinmayee R.
CR
Chinmayee R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Why MS Text Analytics API?"
It’s advanced NLP recognition and analysis!
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"A good application for the analysis of plain text content."
It is an interesting application based on the search of content and analysis of it using natural language, which is mounted on plain text. With thi...
SZ
Suhail A. Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"A good application for the analysis of plain text content."
It is an interesting application based on content search and analysis using natural language, which is mounted on plain text. With this, it is poss...
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Microsoft Text Analytics API Media

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13 out of 14 Total Reviews for Microsoft Text Analytics API

4.4 out of 5
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G2 reviews are authentic and verified.
Chinmayee R.
CR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Text Analytics API?

It’s advanced NLP recognition and analysis! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

The API price! It’s very expensive compared to AWS Rekognition. Also another disadvantage is it’s usage in computer vision. There are many bugs when you try to use the API for image-text analysis. I’m trying to use the best I can for legends extraction from these images. But failed miserably! Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Text Analytics API:

Use it mainly for sentiment analysis! Not for text extraction! Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

I’m using MS Text Analytics API for key phrase extraction. It is very helpful as my research depends on key word search algorithms and this tool has incredibly solved that for me! Review collected by and hosted on G2.com.

SZ
Profesor Titular
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Microsoft Text Analytics API?

It is an interesting application based on content search and analysis using natural language, which is mounted on plain text. With this, it is possible to extract the main indicators of a sentence, detect the language used, analyze the content of a sentence, detect the sentiment of happiness, sadness, disgust, or liking about something, which is more or less convenient for some type of business, for example. Practically, it allows detecting the syntax of the sentence, determining the key objects or entities and characteristics in favor or against. Information that can be very useful, for example, to recognize customer appreciation about a brand or the satisfaction or characteristics of a product or service. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

The API turns out to be quite practical and effective in the analysis of short phrases, but when attempting to analyze plain text containing many words and characters, the analysis gets lost and is not as efficient. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Text Analytics API:

Broadly speaking, this API can be used on social networks and commercial pages to assess the level of customer satisfaction regarding any product or service. Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

I am a university professor, teaching in the Bachelor's degree in Informatics at the University of Oriente, University Campus, Venezuela. Basically, the use I make of software is at a theoretical-practical level. To give my students examples of the types of systems studied. For this reason, I recommend to them the incorporation of certain APIs in the development of the educational projects they create. Review collected by and hosted on G2.com.

Harun B.
HB
Business Systems Analyst
Hospital & Health Care
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Text Analytics API?

The ease of use with common text applications was easy and smooth. When tested initially, the analytics tool automatically recognized the categorization and setup of text and conversation which was occurring. The bot then used universal analytics to match similar words that may be added to the list of compromised words which have been typed by the user. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

There were a few poor analytics, most of them which occurred during transferral speech with bot analysis. The bot was not able to provide the accuracy of date which was of need during the trial period. The weekend language was also not technical regarding criteria. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Text Analytics API:

This program can be of great use for text only analytics and speech to text corrections which are non-technical. Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

The usability with standard content applications was smooth and straightforward. At the point when tried at first, the investigation instrument consequently perceived the classification and setup of content and discussion which was happening. The bot at that point utilized comprehensive examination to coordinate related words that might be added to the rundown of bargained words which have been composed by the client. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Text Analytics API?

The Azure Text Analytics is very easy to use. Go into the browser. Paste in your text and immediately pull keywords etc. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

I have found the sentiment meter to be flawed and completely incorrect at times. The AI needs a little work interpreting context created by other sentences. Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

We never did anything technical with feedback until recently. It is very helpful to be able to easily pull keywords and phrases from feedback to see what language resonates with our customers. We are in the process of improving our messaging and marketing using data collected to inform decisions. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Text Analytics API?

Great API to process raw text. Makes it easy to see what people think of your product. We use it to collect key phrases in the text input so help analyze what people are saying about the latest product releases. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

As with any complex product, there is a learning curve. We were able to attain a good level of mastery in a few weeks of diligent work. Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

We needed to analyze the most common phrases and words used when receiving customer feedback. We also input text obtained from reviews of our program to fine tune things further. We were able to make improvements based on the most common complaints. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about Microsoft Text Analytics API?

I love the customer support, ease of use, and advanced features (which might be confusing a first, but the customer service is great to walk you through the advanced features). Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

I don't have anything I dislike about this program, it comes in 120 languages, which might seem excessive but it is awesome. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Text Analytics API:

Use the customer support to get through the advanced features instead of trying to figure it out yourself. Their customer service has been outstanding and they have helped me through any problem or confusion I've had. Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

This has helped my writing for marketing to be more concise and easy to read. Review collected by and hosted on G2.com.

piyush s.
PS
Software Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about Microsoft Text Analytics API?

the best part about it's accuracy of result , which is generated in form of JSON , actually it's really hard to get the accuracy like this API, means it's highly trained and efficient model which will surely give you accurate result and it supports more than 120 languages on which we can perform sentimental analysis and many other stuff easily without building our own trained model !! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

Pricing for this API is little bit higher than other API's which are giving same services like it in with respect to their maximum number of transaction!! Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Text Analytics API:

It's one of the accurate and easy to use Text Analytics API,which gives response in JSON format which we can parse using any language using java , python , javascript and so on!! Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

we use it to do a sentimental analysis and keyword extraction from the comments on our website!! Review collected by and hosted on G2.com.

FreshKid T.
FT
Sales Rep
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Microsoft Text Analytics API?

It’s easy to use interface and the ability to handle with ease. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

There isn’t a mobile or app version to use on the go or on smartphones or tablets Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

It doesn’t have a mobile version to use on smartphones and tablets Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Microsoft Text Analytics API?

Its ability to detect phrases and emotions through text Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

i dont have dislikes on this api but maybe few suggestions to imrpove Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Text Analytics API:

one of the legit text analytics i've known which is best in detecting text and can be combined with other ms api under azure servers, Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

Chat and Email Bot systems - its ability to identify keywords which will help the initial conversation then trows to a real person for other issues. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Text Analytics API?

Works Like a charm and does everything as advertised. Would highly recommend to anyone looking to start out in the field Review collected by and hosted on G2.com.

What do you dislike about Microsoft Text Analytics API?

Nothing much. Documentation could've been a bit better, but apart from that no probems. Review collected by and hosted on G2.com.

What problems is Microsoft Text Analytics API solving and how is that benefiting you?

We used the API to extract keywords from a paragraph, to index the text in a dictionary so that the user could search for the entire paragraph using just keywords Review collected by and hosted on G2.com.