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10 Microsoft Bot Framework Reviews

4.5 out of 5
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10 Microsoft Bot Framework Reviews
4.5 out of 5
10 Microsoft Bot Framework Reviews
4.5 out of 5

Microsoft Bot Framework Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Bot Framework?

The MS Bot Framework provides a well documentation, easy to use, native integrations with MS products, and proactive messaging platform that is optimized to work with multiple channels. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

At some point in time along your journey, you will inevitably out grow Microsoft Bot Framework depending on your use case is my experience. Microsoft will at this time shift you to their partner ecosystem to pair you up with a 3rd party provider. This is all fine because this is the way Microsoft operates with certain solutions where custom solutions outweigh the natural product use case. The only thing I wish was that you did not have to shift to a 3rd party platform to learn a new skin for development just to realistically at the end of the day user backend Microsoft services. Review collected by and hosted on G2.com.

AK
Senior Application Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
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What do you like best about Microsoft Bot Framework?

It being used among my internal development team to build and roll out intelligent bots that can operate across a range of platforms including web browsers, mobile devices in accordance with the client's requirements.

It has a wide range of features, such as modular SDK , a bot emulator and a number of pre-trained AI models, that assist my team in creating bots.

It is a quick and simple method for getting started with Bot Development that offers a conversational user interface for both new and existing apps and services. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

It is a good platform for creating numerous type of bots but only support few programming languages we are not able to create a bot in another language using Microsoft Bot Framework.

We were not able to creat a bot that perfectly satisfy our client needs due to its Directline's limited customizability. Review collected by and hosted on G2.com.

MH
Senior Software Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Bot Framework?

We have started using it for our in-house development team, due to its ability to deploy and a single bot can access numerous other platform like Microsoft team and slack.

Bot can be comprehend and interpret natural language input from users due to its integration of language understanding Intelligent service (LUIS), this makes it more user freindly which ultimately enhance the interactions.

Strong libraries and tools are provided by the bot Builder SDK for ceating bots using well-likes programming language like C# and Node.js, it enables easy creation of sophisticated bots with lots of features. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

Initially when we started using it for the bot developmentand we have faced little complexicity.

Integration of a local bot with another skills bot cannot be tested.

For those who have never programmed before, building sophisticated bots with intricated conversational flows and integration can have steep learning curve. Review collected by and hosted on G2.com.

RS
Tech Support head
Information Technology and Services
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about Microsoft Bot Framework?

It's a great place to learb bit developmenr and get assistance with the issue because Microsoft Bot Framework has a sizable developer community and resources.

It has a visual authoring tool called Bot Framework Composer makes it simple to create Bot without writing any code. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

For developers who are new to bot development,itcan be challenging to learn and use.Knowing where to begin can be challenging due to platform abudance of features and options.

When a lot of user are using a bot it can be slow to respond. Review collected by and hosted on G2.com.

Ajit K.
AK
Senior Engineer
Mid-Market(51-1000 emp.)
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What do you like best about Microsoft Bot Framework?

It's very wonderful platform to build , test and deploy any type of AI bots. It helps a lot reducing customer queries. It's is indeed platform when you have auto approvals. You can easily creates bots using this framework and you can integrate them with also as per customer requierments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

There should be proper guidance to new users how can we use it in specific requirements and their best practices rest everything is awesome for now in this platform Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about Microsoft Bot Framework?

I liked the flexibilty of the Microsoft Bot Framework, as it can be used to build chatbots for web, mobile, Microsoft Teams and more.

its also user-friendly and accessible, especially if people are already familiar with Microsoft technologies. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

The framework's integration with Microsoft services is good but the same might be drawback for those who wants to use it for 3rd party services Review collected by and hosted on G2.com.

PK
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Microsoft Bot Framework?

Microsoft bot framework is easy to use and helps to build bots. I am building a chatbot using the MS bot framework. It is very convenient. As a developer, your life gets easy with Microsoft bot framework, which provides a platform to test and deploy your bot. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

Unable to test Integration of local bot with another skill bot. You have to struggle there, but otherwise, it is perfect. It has excellent performance. Review collected by and hosted on G2.com.

KS
Analytics Analyst
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Bot Framework?

Quick and easy way to start building bots, providing a conversational interface for new and existing apps or services. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

Does not support Natural language processing Review collected by and hosted on G2.com.

Cesar Daniel Z.
CZ
Senior Angular Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Bot Framework?

Bot Framework is not the "easier tool" to use when you're creating Bots, but if you combine it with Bot Framework Composer, then it becomes a really really useful tool. That's the most I like because the GUI of Composer actually helps a lot. Also if you want to develop your services based on Bot Framework, there is DirectLine which helps you also! and it includes a webchat that you can adapt pretty easy. Finally the NLP from Luis is really really easy to use! Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

Three things I don't like. One is that the Bot can become really really heavy so if you use for example DirectLine, it can take tons of time to answer a request... The second one is that it requires tons of jobs related to accomplishing complex things like a Transcript service, or stuff like that... and the third one is that the documentation for example for DirectLine is really hard to understand since there are no examples on how the return from the Bot works. Review collected by and hosted on G2.com.

Amrin K.
AK
Backend Engineering Manager
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Microsoft Bot Framework?

It provides complete backend environment and support exclusively to build and deploy Chatbots. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Bot Framework?

Limited integration with downstream channels. Publishing to other cloud services is difficult. Review collected by and hosted on G2.com.