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MessageGears Platform Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

MessageGears Platform Media

MessageGears Platform Demo - Warehouse-native audience builder
Dual-interface flexibility: Whether you’re a data pro comfortable with SQL or a less technical marketer who prefers a visual interface, MessageGears gives you both. Write complex queries across multiple tables or quickly adjust segments with drag-and-drop ease – all using your live internal data ...
MessageGears Platform Demo - Cross-channel campaigns
Orchestrate intelligent cross-channel campaigns with a simple "who, what, when" setup.
MessageGears Platform Demo - Email template builder
Create highly personalized messages with an intuitive email builder that's purpose-built for enterprise campaign complexity.
MessageGears Platform Demo - Email template builder
Responsive email with limitless scale. There's no limit on the number of attributes you leverage – use EVERY data point you want in your campaigns without dealing with extra data fees or slow data syncs.
MessageGears Platform Demo - Customer profiles
Search for any customer and view their full campaign history immediately. Every profile is unified across sources and packed with insights.
MessageGears Platform Demo - Analytics dashboard
See real-time campaign performance, and immediately feed necessary insights right into your data warehouse.
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MessageGears Platform Reviews (97)

Reviews

MessageGears Platform Reviews (97)

4.1
97 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by MessageGears, highlighting how quickly they can set up campaigns and access helpful analytics. The platform's ability to integrate with existing data systems allows for real-time marketing adjustments, making it a valuable tool for many businesses. However, some users note that the interface could be more intuitive, especially for those without a technical background.

Pros & Cons

Generated from real user reviews
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Verified User in Political Organization
AP
Small-Business (50 or fewer emp.)
"MessageGears has been exactly what we've need for the last 5 years"
What do you like best about MessageGears Platform?

The real-time syncing of recipients is so much more advanced than having to upload a list and watch it get out of sync as it uploads. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

It used to be templates and some bugs with that area, but much has been corrected. Review collected by and hosted on G2.com.

CG
Digital Customer Engagement Manager
Enterprise (> 1000 emp.)
"A very useful and easy to use platform"
What do you like best about MessageGears Platform?

The platform is very easy to use. Campaigns can be set up and sent in a matter of minutes, and the dashboard provides easy to use and easy to explain analytics.

The Swrve team are extremely helpful and are very invested in your success with their product.

Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Estimated audiences for specific campaigns could be improved by refreshing the estimate after each sent campaign to take into account users that have uninstalled in the market. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"Our best choice"
What do you like best about MessageGears Platform?

Analytics and event management - Also one of the most powerful type of message i've ever used in my professional career is the Conversation.

I like the variety of options, the fullness of the interconnectivity, and the options for your outbound campaigns according to the many different marketing channels. It works well internationally, so it's flexible per client based on the type of English you need to use (and I'm certain other languages will prove it's flexibility as well). Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

There is not much I dislike, but if I had to choose something it would be that at times the system can be slow when doing complicated segments. The basic reporting is OK but could use some improvement. I would like to have the exact person who clicked on a particular push. Not an aggregated % Review collected by and hosted on G2.com.

CI
Small-Business (50 or fewer emp.)
"Swrve is still the reigning champ IMHO"
What do you like best about MessageGears Platform?

I love swrve's customer service; they have always been and continue to be responsive Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Not much; I wish it was cheaper though, so that small players can use them. Review collected by and hosted on G2.com.

MR
Deacon
Small-Business (50 or fewer emp.)
"Personalised mobile marketing made simple"
What do you like best about MessageGears Platform?

Swrve makes it easy to create push campaigns that aren't boring and cliche. It helps deliver an unique touch to customers which creates the beginning of a relationship right from the get go. With customisation and survey creator, it helps you engage with customers a whole lot easier and see more details stats of mobile usage. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

It can take time to make it more personal to your needs and can require a lot of monitoring. Though this is obvious, it has a great interface and is worth investing the time into. Review collected by and hosted on G2.com.

George J.
GJ
Lead Growth Manager
Small-Business (50 or fewer emp.)
"Lead Growth Manager"
What do you like best about MessageGears Platform?

SWRVE gave Hopster the ability to communicate more effectively the changes going on within the app to both Parents and kids through push, and in-app messaging with a positive impact on awareness, app engagement, and subscriber retention. Secondly, the resource testing has enabled Hopster to improve the on-boarding experience for new and existing users with minimal development

A feature which I love as a marketer but didn’t get a chance to implement was the Facebook Ads and on-boarding integration - ensuring the ads seen by a user matches with the messaging in the on boarding. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Having to manage two campaign profiles for iOS and Android separately which means duplicating everything across both. Though this is on SWRVE’s roadmap to integrated. Review collected by and hosted on G2.com.

Will H.
WH
Digital Marketing Manager
Publishing
Mid-Market (51-1000 emp.)
"Great team to work with"
What do you like best about MessageGears Platform?

Really easy interface, makes setting up push and in app messaging a simple task.

The team we've worked with over the past couple of years have been super helpful and really great at explaining how we can go about getting what we need out of the platform. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Some message limitations (ie scrolling back and forth through in-app messaging) Review collected by and hosted on G2.com.

RB
Software Development Engineer I
Enterprise (> 1000 emp.)
"Very Responsive and helpful"
What do you like best about MessageGears Platform?

Message Gears provide a plethora of tools and features which help us manage and automate email delivery. This is taken a lot of overhead out of our daily work as we don't have to maintain our own email servers and template management tool. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Their main interface application cannot autoscale, so we are still facing challenges around high volume sends. Review collected by and hosted on G2.com.

BM
Senior Developer
Mid-Market (51-1000 emp.)
"Easy to integrate, great support"
What do you like best about MessageGears Platform?

We stated using Swrve for push notifications, but now we use the in-app messages even more. Swrve's support has been very quick to respond to our requests for bug fixes or additional features. Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

There have been a couple of bugs that got in our way, but they have always been fixed quickly -- sometimes even before we reported them. Review collected by and hosted on G2.com.

Nick v.
NV
Community Developer
Computer Games
Mid-Market (51-1000 emp.)
"A fantastic "out of the box" solution for mobile!"
What do you like best about MessageGears Platform?

Swrve was critical in being able to contact and reach our player base quickly and effectively with in-app messaging solutions! Review collected by and hosted on G2.com.

What do you dislike about MessageGears Platform?

Swrve does everything is says it does - I never hit any "wishlist items" that I had hoped would be included and weren't already. Ultimately, the price is a bit steep but if you want to avoid any work building and integrating a solution like this, it's worth it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Perceived Cost

$$$$$
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MessageGears Platform Features
Custom Tracking Domain
Dedicated IP
Documentation
Template Creation
Custom Unsubscribe
Email Segmentation
Event Tracking API
Mail Send API
Spam Filter Testing
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MessageGears Platform