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4.6 out of 5
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MessageDesk
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33 MessageDesk Reviews
4.7 out of 5
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Overall Review Sentiment for MessageDesk
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SL
Sylvia L.
Programmatic Account Manager
Mid-Market(51-1000 emp.)
What do you like best about MessageDesk?
Great for sending mass texts for the staff or communicating with returning clients. We have sent promotional deals to our returning clients. We can also group clients if need be based on categories. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
A little complicated for beginners but gets easier as you continue to use Review collected by and hosted on G2.com.
GH
Grace H.
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
I love how easy it is to send out messages, create new groups, and add/remove contacts from groups. It always sends a "group message report" so you can see if anyone opted out and confirm that all of the messages were delivered. Snapdesk also had the best customer service I have ever experienced. I submitted a question and they called me less then 5 minutes later. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
It's a little on the pricy side for me. But worth it! Review collected by and hosted on G2.com.
JO
Joylyn O.
Digital Marketing Manager
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
SnapDesk allows you to build templates to save frequently sent texts. The templates are customizable with tagging features to personalize messages. SnapDesk also has fantastic customer service where real people answer your questions via your preferred communication channel. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
SnapDesk does not allow you to text photos, but they are working on adding this feature and plan to launch it by November 2020. Review collected by and hosted on G2.com.
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