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MessageDesk
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33 MessageDesk Reviews
4.7 out of 5
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Overall Review Sentiment for MessageDesk
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JS
Justin S.
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
MessageDesk is easy to use, intuitive, and helpful for keeping our messaging, orders, and business running! Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
Just a bit more organization on the contact card - like having custom fields at the top or one or two custom fields in the central name/phone/email part. Review collected by and hosted on G2.com.
LH
Liz H.
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
Ease of communication with our patients resulting in generally quick response from them. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
Not necessarily a negative, we jjst don't use all of the available options/features. Review collected by and hosted on G2.com.
LC
Luis C.
Founder
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
The ability to quickly import lists and simple steps needed to setup and launch campaigns Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
Everything has been great so far! I would say more product releases or updates on changes would be great Review collected by and hosted on G2.com.
UE
Verified User in Education Management
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
Message Desk has a great Support Team. I am very big on Customer service and response time. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
The least helpful are how the credits are used when sending a message to multiple parties. Review collected by and hosted on G2.com.
HM
Horacio M.
Vice President
Small-Business(50 or fewer emp.)
"MessageDesk makes it easy and provides many tools to help you implement an SMS marketing strategy!"
What do you like best about MessageDesk?
I like the fact that you can host your phone number with them to manage text messages and their automated keyword based autoresponder. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
Hosting multiple phone numbers within the same plan would be usedful. Review collected by and hosted on G2.com.
CJ
Colleen J.
Director of Admissions & Marketing
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
The team is helpful, available, quick to respond & very friendly. The system is user-friendly & has so many options for organizing information! Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
duplicate entries are confusing & the replies only show up on one entry Review collected by and hosted on G2.com.
JT
Joshua T.
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
Being able to get invoices sent over to customers via text message to increase on time payments. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
Some more automation would be nice. I want to be able to control the new invoice send times. Review collected by and hosted on G2.com.
MH
Mahesh H.
IBS Engineer
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
The MessageDesk Provides Very Good Services To There Clients , MessageDesk Is very Useful Us , Day-to-day life and for offlicial communication , bye Using this MessageDesk application over regularl activities are going Smoothly Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
MessageDesk is Very Good Services Provider , But Still Having Some Drawback , Need To Improve that
MessageDesk Prices is little bit higher , compared to other compitater Review collected by and hosted on G2.com.
ED
Edel D.
Doctor / Owner
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
I like it all. Broadcast, insert images and short links on my messages, the templates feature, etc. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
So far I like everything about MessageDesk. Review collected by and hosted on G2.com.
TM
Tim M.
Owner/Manager
Small-Business(50 or fewer emp.)
What do you like best about MessageDesk?
We use the texting platform to schedule new deliveries and receive product inquiries. Review collected by and hosted on G2.com.
What do you dislike about MessageDesk?
Couple little bugs. Doesn't accept canadian addresses. Sometimes texts appear twice. Review collected by and hosted on G2.com.
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